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Solution Focused Team Coaching offers readers a simple, practical and effective way to coach teams.

Dierolf Kirsten: Solution Focused Team
Coaching

Solution Focused Team Coaching

About the authors Why a new edition? Foreword Preface Acknowledgments How to read this book 1. Foundations 2. Structure of a team coaching process 3. Special team coaching formats 4. What kind of teams can you coach? 5. What size should the team be? 6. Difficult situations 7. Continuous development as a team coach 8. Team coaching cheat sheet

This book is for every leader who's sitting awake at 2 A.M. wondering: "Why is my team stuck? Why do we keep falling short? Why does synergy feel so impossible?"

Supercharge Your T.E.A.M. is more than a playbook - it's a call to lead with heart and grit. Dr. John Ng distills decades of leadership consulting, sharing raw stories from diverse industries and giants like Singapore Airlines, the Ministry of Education (Singapore), Sunway Property Group (Malaysia), Gunung Sewu Group (Indonesia), Human Nature (Philippines), and BDMS (Thailand). As you journey through its pages, every chapter equips you with his original, potent frameworks, practical self-assessments, and compelling story insights.

This isn't another leadership theory stuffed in a binder. It's battle-tested wisdom forged in boardrooms, cross-cultural trenches, and crisis meetings where the stakes are real - people, profit, and purpose.

You'll see how:Transformational Leaders ignite people who want to grow, not just obey.
Emotionally Engaging Relationships rebuild trust when it's broken.
Aligning Roles and Responsibilities turns confusion into clarity.
Mastering Systems and Processes sustains your culture when chaos strikes.



This book is your permission slip to believe: your team can change - and so can you. From the ordinary daily grind to the extraordinary breakthroughs you've always hoped for.

Supercharge Your T.e.a.m.: Adding The Extra To The Ordinary

9 in 10 women experience ill mental health from poor life-work balance This book is for working women who feel dissatisfied with life, and who want to reinvent themselves to lead successful and fulfilling lives, in their personal life and at work. Our changing and challenging times have left many of us, and especially women, feeling burnt out, chronically worried and uncertain. At the same time, it's difficult to overstate just how much attitudes towards emotional wellbeing have changed in the last five years. As more and more of us struggle about how to exist in this unstable environment, question arise such as: How do you behave if you have a leadership role, given the unattractive role models we see currently in the US and elsewhere? What do you do as a mother when your children tell you they learnt at school that there will be a world war? The change is that women want a life that has meaning and purpose and there's more willingness to call out prejudice and predatory behaviour. Yet many of the same old problems persist. All of this is a case for stressing the importance of emotional connection, creativity and open-mindedness: attitudes and behaviours that will be at the heart of this timely book from pioneer coach, Jenny Rogers.

No-nonsense advice for the complexities of midlife

Your Time

Routledge Research in Human Resource Management

Digital HRM and Emerging Technologies looks at the transformative impact of digital technologies on recruitment, talent acquisition, employee engagement, and global workforce management.The book first defines the digital transformation era and the changes that have impacted workplaces today, including the rise of remote and hybrid work environments. It then covers a range of advanced technologies, including AI, machine learning, big data, cloud computing, blockchain and VR/AR, examining both the benefits of and the associated risks that come with digital integration. Dedicated chapters look at how these technologies are impacting employee engagement, performance management, as well as learning and development. Emphasis is placed on real world applications and improvements to existing processes or models. The book closes by discussing how strategic HRM may continue to evolve in tandem with digital business models. A comprehensive, practice-oriented exploration, this volume will be of interest to scholars of human resource management, as well as HR professionals and leaders.

Digital HRM and Emerging Technologies

Who Speaks for the Customer? uniquely focuses on raising the customer's voice to the strategic level by linking the customer experience to business economics. It also illustrates how businesses can improve their bottom line and succeed by providing outstanding customer experience while still creating a solid profit. The book explores both the theory and the practical foundation to change into or build a customer-centered business that can help transform companies. It is written with the intent of helping business leaders achieve good financial results by leveraging core success factors. Through this process, all of us who are customers might just benefit from a better business experience as well!Successful businesses change and adapt regularly. Change is often inspired by external market factors, such as economic downturns, globalization, politics, pandemics, new technology including AI, and disruptive competitive practices. Businesses are driven to make a profit, and they operate with an internal focus to create and execute strategy that drives the "bottom line." In practice, this often happens at the expense of good customer experience. Companies that take a longer-term strategic view and understand how to include customer experience in their strategy can perform better and achieve more profit than those that focus their strategy primarily on product or market trends or technology. We live in a business era where technology is integral, AI is influencing interactions, personalization is expected, and shifts in generational preferences are changing the way we work and communicate. What used to be "good enough" as a customer experience can now put a company out of business. Customer experience is essential for a company to succeed, but most executives and managers lack a full understanding of what that means for their business.The subscription business model is prevalent in many sectors. Unfortunately, business school curriculum and most legacy businesses do not understand the economics behind these overarching shifts in how business is operated. Businesspeople are unaware of how customer-centered strategy can positively impact this current business environment, and they often choose not to prioritize it. They don't recognize how directly it impacts their bottom line. The information in this book provides existing executives, managers, and those who are studying business with techniques that have the proven potential to change how businesses operate, improve customer experience, and positively impact financial success.

Improving Results with a Customer-Centered Framework

Who Speaks for the Customer?

This book looks at the inter-relationship between the system background of the Chinese family enterprises, information disclosure with the reality of the securities market. The book examines the relationship between family enterprise governance and the information transmission mechanism through theoretical and empirical studies and provides comprehensive results of the investigation on family enterprises. In particular, it constructs a three-dimensional analytical framework constituted by governance of listed family enterprises, information disclosure and enterprise value from the perspective of family enterprise governance (i.e. the ownership structure and features of the board of directors) The book is useful to investors with information on listed family enterprises. The content helps investors to correctly realize the value of such enterprises and reduces the problem of "adverse selection", saving cost on decision-making. The book is also beneficial to securities regulatory authorities to assess the quality of information disclosed by listed companies.

Chinese Family Enterprise Governance

Technology Driven Innovation for Project Management is a treasure of new and evolving concepts that must be understood by everyone managing projects or who are impacted directly or indirectly by projects.

How to Drive Performance and Productivity Improvement

Technology-Driven Innovation for Project Management

From artificial intelligence (AI) to quantum computing, every new technology is surrounded by 'hype' - but what exactly is hype, and how does it work? This is the first book to take hype seriously, showing how it is made, managed, and mobilised across today's innovation landscapes. Far from being just empty talk, hype has become a structured practice and even a business in its own right. The authors uncover the machinery that drives markets, guides innovation, and shapes whole promissory economies. They also initiate 'Hype Studies' - a new way of understanding how innovation unfolds in the digital age and beyond. After Hype not only establishes hype as a serious object of study but also reveals it to be one of the most powerful yet overlooked forces shaping and influencing our technological future. This title is also available as Open Access on Cambridge Core.

The Business of Taming the Digital Economy

After Hype

This book examines the critical role of human resources (HR) in advancing sustainability within organisations. It articulates a compelling business case for integrating sustainability into HR practices and explores foundational theories and concepts at the intersection of HR and sustainability. Readers will acquire a deeper understanding of people management strategies designed to attract and retain talent committed to sustainability. The book addresses methods for acknowledging and rewarding employee contributions to sustainability, developing effective training programmes, and fostering employee engagement in sustainability initiatives. It also underscores the significance of an inclusive workplace culture and the role of technology in advancing sustainable HR practices. Furthermore, the book assesses the influence of cultural norms in shaping workplace sustainability efforts, demonstrating how sustainable HR practices contribute to broader organisational, societal, and environmental objectives. It therefore serves as an essential resource for researchers, academics, HR professionals, and students dedicated to promoting socially responsible workplace practices. It holds significant value for those aiming to integrate sustainability into HR strategies to enhance organisational performance and contribute to a sustainable future.

Integrating People Management with Social Responsibility

Sustainable Human Resource Management

Lead teams that make a greater impact.Creating more value for your organization means building and leading teams in ways that maximize the skills, perspectives, and talents of individuals. But achieving exceptional results consistently involves more than making good hires and investing in the best tools. You must establish a solid and shared understanding of your team's goals--and purpose. You must communicate frequently and effectively, proactively addressing issues before misunderstandings can spiral into destructive conflict. You must create an environment where trust and genuine relationships and creativity can flourish. Cultivating an environment where everyone's contributions are seen and valued will enable your people to more nimbly adapt to changes and challenges to help your business succeed.The HBR Guide to High-Performing Teams provides the practical tips, research, stories, and advice you need to make the most of diverse perspectives and skills, anticipate and adapt obstacles, and translate strategy into actionable goals.You'll learn how to: <ul><li>Establish clear goals and roles</li><li>Balance skills and personalities</li><li>Anticipate roadblocks and opportunities</li><li>Communicate openly and effectively</li><li>Make meeting time productive--and efficient</li><li>Build trust and psychological safety</li><li>Surface and address issues</li><li>Achieve more--together</li></ul>Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to High-Performing Teams

Managing Aviation Operations

This book offers a comprehensive and management-oriented analysis of sustainability in the aviation industry. It examines aviation's crucial role in global mobility and economic development whilst also critically addressing its environmental, social and regulatory challenges. Readers will benefit by gaining a realistic, analytically sound framework for evaluating sustainability strategies in aviation. The book supports informed decision-making, helps to anticipate regulatory and market developments, and enables readers to better balance economic performance with environmental responsibility and social acceptance in a highly complex and globally interconnected industry.By adopting a holistic ESG perspective, the book integrates environmental impacts such as climate change and noise, social issues including equity, accessibility and labour conditions, and governance aspects like regulation, reporting and stakeholder accountability. Rather than presenting simplified solutions, it highlights trade-offs, uncertainties and long-term path dependencies that shape strategic decision-making in aviation. The structured approach combines conceptual foundations with industry-specific insights, covering regulation, technology, sustainability reporting and strategic management practices.The book is relevant for all managers in the aviation industry, whether they work for airlines, airports, air traffic control organisations, regulatory authorities or political decision-makers. It is particularly important for environmental managers throughout the aviation industry, but also for managers at a senior level, as sustainability is becoming a strategic issue of growing importance. In addition, the book is valuable for students in aviation management programmes as well as for students in related fields such as aeronautical engineering and tourism management.

Management, Technologies and Accountability

Aviation and Sustainability

Apply organizational psychology to real-world HR decision making and practice. Organizational Psychology by Paula Jenkins and Jacques Ding is a postgraduate textbook for students of Human Resource Management and Organizational Psychology seeking to apply psychological theory to contemporary HR practice. Designed to align with postgraduate module outcomes, it prepares students for professional roles by demonstrating how evidence-based organizational psychology can inform ethical leadership, strategic people management and effective workplace interventions. Integrating core psychological theories with practical HR applications, the textbook shows how scientific knowledge and research methods can be used to improve motivation, support wellbeing and strengthen organizational decision making. Real-world examples from Grab Taxi, Hapimag and Huawei illustrate how HR practitioners apply organizational psychology across different cultural and organizational contexts, helping students bridge theory and practice in a global workplace. This textbook includes: - Coverage of the changing context of work, strategic people management and workplace wellbeing - Clear explanations of how organizational psychology theories inform HR practice - Learning features including chapter learning outcomes, reflective questions, tasks and key summaries - An international and cross-cultural perspective supported by real-world examples &gt;Whether advancing postgraduate study or preparing for a career in HR or organizational psychology, this textbook equips students with the theoretical foundation and applied capability needed to use psychological insight effectively in professional practice.

People-Centred Theories and Practices in Human Resource Management

Organizational Psychology

Solution Focused Team Coaching

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