Über uns

À propos de nous

Open Access

Karriere

Carrière

Aboverträge Kündigen

Résiliation d’abonnement

Vertrag widerrufen

Résiliation de contrat 

Datenschutz

Protection des données

Impressum

Mentions légales

Barrierefreiheit

Accessibilité

Zahlung und Lieferung

Paiement et livraison

Libra

Was ist Libra?

C'est quoi Libra ?

Kostenlos testen

Tester gratuitement

LEXIA

LEXIA Arbeitsrecht

Was ist LEXIA?

C'est quoi LEXIA ?

LEXIA Familienrecht

Zeitschriften

Revues

recht

Pflegerecht

ZBJV

forumpoenale

ZStrR

Anwaltsrevue

Revue de l'avocat

RSAS

FamPra.ch

ASYL

Life Science Recht

BlAR

Sachbuch

Livres spécialisés

LOKI

Semaphor

Fokusthemen

Focus

Thema

Recht studieren

Arbeitsrecht

Droit du travail

Studium

Études

Familienrecht

Droit de la famille

Sozialversicherungsrecht

Droit des assurances sociales

Strafrecht

Droit pénal

Aktienrecht

Droit des sociétés anonymes

Persönlichkeitsrecht

Droit de la personnalité

Publikationen

Publications

Literatur

Digitales Angebot

Bücher

Livres

Buchreihen

Collections

Onlinemodule LEXIA

Modules en ligne LEXIA

recht.ch

Studienliteratur

Littérature pour les études

Swisslex

Dienstleistungen

Services

Dienstleistungen für

Corporate Books

Publishing Lösungen

Aktuelles

Geschäftskunden

Professionnels

Corporate Publishing

Content solutions

Buchhandlungen

Librairies

Veranstaltungen

Événements

Presse

Dozierende

Enseignants

Studierende

Étudiants

Inserierende

Annonceurs

Newsletter

Blog

Autorinnen/Autoren

Auteurs

Unsere Schreibenden

Hilfe

Unsere Autorinnen und Autoren

Liste

Autorenlounge

Espace des auteurs

Bei uns publizieren

Publier chez nous

Open Access Policy

Verlag

Éditions

Themen

Mehr wissen

Mitarbeitende

Collaborateurs

Geschichte

Histoire

Unser Magazin

Notre magazine

Vision und Mission

Vision et mission

Partner

Partenaires

Unternehmenskultur

Culture d'entreprise

Kontakt

Contact

Shop

Schweizer Recht

Ausländisches Recht

Über unseren Shop

Neuerscheinungen

Nouveautés

Sortiment & Suche

Catalogue & Recherche

Vorankündigungen

À paraître

Nach Rechtsgebiet

Par domaine juridique

Kommentare

Commentaires

Gesamtkatalog

Catalogue complet

Fachkatalog Recht

Catalogue de droit

Wood D: Principles of Quality Costs

Principles of Quality Costs

Understanding the Strategic Implementation of Process Management

In today's high-stakes manufacturing environments, leaders don't need another abstract overview of artificial intelligence or a rehash of Lean fundamentals-they need a hands-on guide that shows exactly how AI can be embedded within the DMAIC framework to drive measurable results. This book delivers just that: a concrete, practitioner-first playbook that integrates AI directly into each phase of DMAIC -- Define, Measure, Analyze, Improve, Control -- rather than treating it as a separate initiative. Drawing on real-world applications from pharmaceuticals, medtech, electronics, and supply chain operations, it offers case-rich insights tailored to the complexity of regulated industries. Readers will find ready-to-use templates, checklists, and governance models designed for immediate implementation. With a balance of academic rigor and executive relevance, this resource is ideal for graduate programs, operational leaders, and innovation teams alike. Whether you're optimizing compliance-heavy workflows or scaling digital transformation, this book equips you to harness AI within a proven Lean Six Sigma structure -- ensuring your solutions are not only innovative, but auditable, scalable, and impactful.

Transforming Smart Manufacturing for the Next Decade

AI-Powered Lean Six Sigma

Business and Management (R0)

&lt;p&gt;This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as “a set of organizational competencies for enabling and realizing value creation through service,” it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.&lt;/p&gt;This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.&lt;p&gt;&lt;/p&gt;

Bo Edvardsson

Bård Tronvoll

The Palgrave Handbook of Service Management

Mechanical Engineering (R0)

George N. Kenyon

Establishing a Competitive Advantage Through Quality, Value, and Perception

The Perception of Quality

Economics and Finance (R0)

Weisheng Zhou

The Three-Layer Trust Model and Governance Transformation in the Digital Age

Food Safety in China

Eine Organisation kann nur dann existieren, wenn ihr 'Betriebssystem' funktioniert - und das sind eingespielte Prozesse. Ein klarer prozessorientierter Rahmen ist daher das A und O für die Umsetzung von Strategien. Inhalte sind die Kernelemente des Prozessmanagements und das Handwerkszeug für die praktische Umsetzung.
Die Bedeutung und Notwendigkeit von Prozessmanagement hat sich radikal gewandelt. Standen früher noch Zertifizierungen und Prozessdokumentationen im Vordergrund, so ist Prozessmanagement heute ein Schlüssel für Digitalisierung, Transformation, Produktivität und agile Vorgehensweisen wie beispielsweise Scrum. Im Fokus steht dabei immer ein schnelles, unkompliziertes und vernetztes Unternehmen.
Neu in der 5. Auflage: an verschiedenen Stellen neben Aktualisierungen auch kompaktere Darstellungen bzw. Entschlackung von Inhalten.
&nbsp;
&nbsp;

Kundennutzen, Produktivität, Innovation

Prozessmanagement

Entdecke eine Revolution in der Mitarbeiterführung!
Dieses Management Buch bietet wertvolle Instrumente und eröffnet eine völlig neue Perspektive auf das Führen von Mitarbeitern. Lerne, wie du nicht nur mit Fehlern umgehst, sondern sie als Bausteine für Wachstum nutzt. Erkenne die Bedürfnisse deiner Belegschaft und entwickle eine Organisationskultur, die auf Vertrauen, Fairness und Transparenz aufbaut.

Anders denken. Anders organisieren. Anders gewinnen.
Erprobtes Praxiswissen nicht nur für Führungskräfte. ¿Der Humanunternehmer¿ hilft jedem, der in einer leitenden Position ist oder sein möchte, dabei, eine menschenorientierte Führungs- und Organisationskultur zu etablieren. Es bietet nicht nur theoretische Konzepte, sondern zeigt praxisorientierte und etablierte Wege zur Umsetzung.
Tauche ein in die Welt der Mitarbeiterführung und entdecke Werkzeuge, die direkt auf die Gewinnung und Bindung von Mitarbeitern abzielen. Von der Fehlerkultur bis zur Verbesserungskultur, von der Ausbildung bis zum sozialen Engagement: Du lernst, wie du Mitarbeiter nicht nur gewinnst, sondern auch langfristig an dein Unternehmen bindest.

Mach jetzt den ersten Schritt! 
Hol dir dein Exemplar und beginne noch heute deine Reise zu einer erfolgreichen, menschenorientierten Unternehmensführung. Deine Mitarbeiter und dein Unternehmen werden es dir danken!

Bonustrack 
Die faszinierende Geschichte des Stahl- und Maschinenbauunternehmens Barghorn mit rund 100 Mitarbeitern und seine Entwicklung in den letzten acht Jahrzehnten.

Neue Leichtigkeit für Unternehmen. Das Management Buch!

Der Humanunternehmer

Most organizations treat quality as a department or an activity driven by audits. This book challenges that mindset. Drawing on 23+ years of manufacturing experience, Sagar Naik presents a practical approach to embedding quality into everyday operations through Daily Management Systems. Combining real-world insights, leadership principles, and proven management practices, the book demonstrates how organizations can reduce firefighting, improve process stability, and build a culture of continuous improvement. An essential guide for business leaders, plant managers, and quality professionals, it shows how quality becomes a competitive advantage when it is managed every day, not just before an audit.

Quality Is A Daily Management System, Not A Department

Learn how to understand and apply nursing research to everyday practice with LoBiondo-Wood &amp; Haber’s Nursing Research: Methods and Critical Appraisal for Evidence-Based Practice, 11th Edition. Written by an all-star team of educators and research experts, this book features well-balanced coverage of both qualitative and quantitative research methods, as well as the evidenced-based practice (EBP) process. Its easy-to-read, easy-to-understand approach has made this book a four-time recipient of the American Journal of Nursing Book-of-the-Year award and a reader favorite for more than 40 years! This new edition has been thoroughly updated to reflect the most current practices in nursing research and EBP. New examples using recent clinical studies are included throughout each chapter, and new Research Vignettes showcase the work of leaders in the field of nursing research and EBP. LoBiondo-Wood &amp; Haber’s Nursing Research, 11th Edition, is a must-have resource for appraising and using nursing research and quality improvement studies!<ul><li>NEW! Updated content reflects the most current methods in nursing research and evidence-based practice</li><li>NEW! Research examples using recent clinical studies are included throughout each chapter</li><li>NEW! Engaging Research Vignettes showcase the work of leaders in the fields of nursing research and evidence-based practice (EBP)</li><li>Expanded coverage of statistics makes a separate statistics textbook unnecessary</li><li>Streamlined and refocused coverage of ethics in the introductory section of the text helps set the stage for the remainder of the chapters</li><li>Innovative approach aligns with the AACN Essentials Core Competencies for Professional Nursing Education (2021) evidence-based practice concept</li><li>Cutting-edge content on quality improvement highlights how to integrate quality improvement into clinical practice</li><li>Balanced coverage explores both the nursing research process (including both qualitative and quantitative research methodologies) and the EBP process</li><li>User-friendly writing style and engaging learning aids include full-text Research Examples, Helpful Hints, EBP Tips, IPE Highlights, and Clinical Judgment Challenges</li><li>Chapter-specific Critical Appraisal Criteria guides you through evaluating the strengths and weaknesses of research and quality improvement studies</li><li>"All-star" team of contributors leverages diverse expertise in nursing research, quality improvement, and EBP</li></ul><ul><li>NEW! Expanded statistics content in Chapter 16 (Data Analysis: Descriptive and Inferential Statistics) includes additional content on common statistical tests (e.g., correlation, t-test, regression, chi square) to minimize the need for a separate statistics textbook or workbook</li><li>NEW! Research examples updated throughout to reflect the latest applicable high-quality literature</li></ul>

Methods and Critical Appraisal for Evidence-Based Practice

Nursing Research

The hotel and tourism industry is changing worldwide and is experiencing stormy times right now. On the one hand, we are dealing with the coronavirus pandemic, on the other hand with the digitalization wave and changes in tourist and guest wishes. We have taken on these great challenges and present you with sustainable and environmentally friendly quality standards for hotels and restaurants. We have divided the quality standards into three reference books to make them handier. The first part (book) contains quality standards for the management, the second part covers quality standards for the hotel area and the third part the ones for the restaurant area. This part contains the quality standards for the hotel accommodation: reception and reservations, housekeeping, and maintenance as well as spa and wellness. By implementing sustainable and environmental quality standards, energy and water consumption is demonstrably reduced. On the other hand, the efficiency and motivation of the employees increases.

Part two: Quality management for hotel accommodation

Sustainable and Environmental Quality Standards for Hotels and Restaurants

Maintenance logistics - from fundamentals to Industrial Data Science, AI, and XR

Modern production is highly complex, automated, and subject to constant cost pressure. In this environment, maintenance becomes a strategic key discipline as an integral part of the value chain - not only to ensure availability, but also as a driver of productivity, quality, and sustainability.
This book provides both practical guidance and a solid academic foundation on how maintenance can be made future-proof through the application of logistics methods and new technologies. It also addresses current developments such as Industrial Data Science, Artificial Intelligence (AI), and Extended Reality (XR).

The book offers:
- A comprehensive overview of costs, benefits, KPIs, and controlling in maintenance
- A well-founded presentation of classical and modern maintenance strategies
- Approaches to Lean Maintenance and Total Productive Management (TPM)
- Procedures for the acceptance and qualification of production equipment
- Forward-looking perspectives on the use of digital technologies in maintenance

The standard reference work on maintenance for practitioners, researchers, and students - up to date, practice-oriented, and at the forefront of cutting-edge technologies.

Enhancing Quality and Productivity

Maintenance Logistics

Next Gen QM - 101 New Perspectives for an Effective Quality Management

How can the complex topic of quality management be communicated clearly, inspiringly, and in a practical way - always keeping effectiveness in mind, without condemning what already exists, while also focusing on current dynamics and changes? 
This exceptional professional book provides answers. It brings together 101 visualized perspectives: each image serves as a stimulus, a thought-provoking impulse, and a practical tool. From generational change in QM and error culture to digitalization, new paradigms, roles, and perspectives - Benedikt Sommerhoff makes visible what has shaped quality management so far and how we can find solutions to the diverse current and future challenges of quality management.

- Clear and to the point: Complex content is conveyed concisely.
- Inspiring and practical: The visuals are drawn from real projects and experience.
- Contemporary and visionary: The book opens up new paths for "Next Gen QM" - more agile, more digital, more effective.

Principles of Quality Costs

Autres titres sur ce thème