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New Information Communication
Technologies in the Digital Era

New Information Communication Technologies in the Digital Era

How the rise of AI agents--and other forms of autonomous intelligence--will transform every aspect of how companies create value and compete.Companies have long operated with a basic assumption: intelligence is scarce. Talent is limited, expertise is expensive, and good judgment is hard to scale. But that world is ending.AI agents are bringing a new form of labor into the enterprise--one that can work autonomously, learn continuously, and scale instantly. Their embodied counterparts, from drones to humanoid robots, are doing the same in the physical world. Together, these systems are introducing a new economic reality: cognition is becoming cheap, elastic, and abundant.In Abundant Intelligence, Deloitte's Nitin Mittal and futurist Mike Walsh show what happens when intelligence becomes cheap and widely available. Drawing on inside access to the people leading AI transformations at the world's most powerful companies, they uncover how this shift is challenging every assumption about strategy, productivity, and leadership, and what organizations must do now to stay ahead.As abundance becomes the new normal, the leader's job shifts from collecting intelligence to directing it. Those who learn to harness this expanding workforce of digital labor will unlock new levels of speed, creativity, and advantage. For everyone else, the gap will widen fast.

How Digital Labor Will Rewrite the Rules of Business

Abundant Intelligence

This short book is intended to be an easy to read reference to a person that is just learning about artificial intelligence and AI Agents It is definitely not for people that know about the subject. The book is not perfect, because who knows where to stop and start in this complicated arena.
There are many people who believe that intelligence is a subject that is related to human being and not to machines. Calling it artificial is not enough. At the Dartmouth conference in 1956, Simon and Newell suggested "Complex Information Processing." Perhaps, that could have been a better name for a new specialist discipline.
There are many books already published on artificial intelligence, and for the most part, they are very good. My guess is that there are about 500 of them, and there is not a bad one in the bunch. The really good books, for the specialist, are hard to read for people not in the field of artificial intelligence. What about the poor joe that just wants to find out what going on and wants to keep his or her job. What about the executive that just wants to make sure his charge is heading in the right direction. What about the person that wants to buy a gift for someone that might want to know about artificial intelligence but is afraid to ask. This book is for you.
This was a difficult book to write because we are at a difficult time in its development. Many thanks to Janice, Kathryn, Karen, and grand kids Sara, Daniel, Leah, Matt, Katie, and Tom for their assistance and kindness.

Agentic Artificial Intelligence with Applications

An acclaimed New York Times Magazine writer brings us into the world of the controversial technology firm Palantir and its very colorful and outspoken CEO, Alex Karp, tracing the ascent of Big Data, the rise of surveillance technology, and the shifting global balance of power in the 21st century. Palantir builds data integration software: its technology ingests vast quantities of information and quickly identifies patterns, trends, and connections that might elude the human eye. Founded in 2003 to help the US government in the war on terrorism—an early investor was the CIA—Palantir is now a $400 billion global colossus whose software is used by major intelligence services (including the Mossad), the US military, dozens of federal agencies, and corporate giants like Airbus and BP. From AI to counterterrorism to climate change to immigration to financial fraud to the future of warfare, the company is at the nexus of the most critical issues of the twenty-first century. Its CEO, Alex Karp, is a distinctive figure on the global business scene. A biracial Jew who is also severely dyslexic, Karp has built Palantir into a tech giant despite having no background in either business or computer science. Instead, he’s a trained philosopher who has become known for his strongly held views on a range of issues and for his willingness to grapple with the moral and ethical implications of Palantir’s work. Those questions have taken on added urgency during the Trump era, which has also brought attention to the political activism of Karp’s close friend and Palantir cofounder Peter Thiel. In The Philosopher in the Valley, journalist Michael Steinberger explores the world of Alex Karp, Palantir, and the future that they are leading us toward. It is an urgent and illuminating work about one of Silicon Valley’s most secretive and powerful companies, whose technology is at the leading edge of the surveillance state.

Alex Karp, Palantir, and the Rise of the Surveillance State

The Philosopher in the Valley

Boost your AI quotient for AI-ready leadership.Most leaders know that AI can deliver efficiency gains, making it a company priority in a challenging business environment. But the pace of change is outstripping their ability to adapt. More than 75% of leaders report that AI is creating challenges they have never faced before and these new challenges, anxieties and uncertainty about the future are creating a 'readiness gap'.AI-Q, your AI Quotient, is both a new metric for assessing readiness and a framework for building it. Use the AI-Q MAP (Mindset, Abilities and Practices) to: <ul> <li> assess where you are today </li> <li> identify the critical gaps, and </li> <li> build the leadership and organizational capabilities you need to ensure your AI investments deliver returns. </li> </ul>Futurist and economist Athena Peppes draws on research from leading institutions and expert interviews to offer a new approach to AI-readiness, the new critical leadership capability in the human+AI era.

The new leadership imperative for the Human+AI era

AI-Q

Creative Reuse

Reshaping EU Copyright Law to Support Creativity Online

This open access book critically analyses a wide range of consumer law issues generated or exacerbated by the Internet of Things. The Internet of Things challenges many of the dichotomies which have shaped current laws: goods-services, hardware-software, tangible-intangible, online-offline. The book focuses on 4 specific challenges: things-as-service, liability, bricking of physical devices through software control, and the potential for enhanced personalisation, especially for digital assistants. The chapters analyse specific applications such as smart homes, connected cars, and consumer wearables with a view to providing innovative solutions to the new challenges posed by the Internet of Things, and to steer the development of the Internet of Things in a fairer direction. As well as offering an important analysis of the potential for smart consumer laws in the Internet of Things, the book also provides important insights into the growing divergence between Germany's and the UK's consumer laws since Brexit. The ebook editions of this book are available open access under a CC BY 4.0 licence on bloomsburycollections.com. Open access was funded by UKRI (Arts and Humanities Research Council) and the German Research Foundation (DFG).

Lessons from Germany and the United Kingdom

From Smart Technologies to Smart Consumer Law

Leadership is often described as the ability to inspire people toward a shared vision-but what if leadership could be understood as something more dynamic? What if it were a practical framework that intentionally integrates organizational culture, strategic execution, and human potential?The CEO's STAMP of Approval is far more than a leadership book-it is a transformational blueprint for executives and leaders determined to elevate their organizations amid volatility, uncertainty, complexity, and ambiguity. Drawing from decades of hands-on leadership experience and academic rigor, T. Wiles Fowler delivers a compelling narrative that blends real-world insight, innovative frameworks, and engaging storytelling to empower leaders at every level.This book challenges conventional leadership thinking by offering actionable strategies that redefine how leaders build teams, drive performance, and cultivate high-performing cultures. Framed around the setting of a golf tournament, the story introduces the S-T-A-M-P framework-Support, Teamwork, Aptitude, Morale, and Performance-as a practical sequence for leadership and team development aligned with organizational vision. Through the experiences of HARDAWAY Tools and The Learning Center (TLC), readers see how situational agility, employee alignment, and continuous improvement can overcome inertia and organizational friction, transforming stagnation into momentum.The book's use of memorable acronyms-such as L-E-A-D-S,T-R-A-I-N, and C-H-E-C-K-distills complex leadership and operational theories into clear, actionable steps. Fowler's extensive background, including his Lean Six Sigma expertise, is evident throughout, offering evidence-based strategies for talent development, team dynamics, and performance improvement.Ideal for leaders navigating economic pressure, operational challenges, or organizational change, The CEO's STAMP of Approval provides a clear and practical roadmap to improve morale, streamline processes, and enhance profitability. Its balance of relatable storytelling and academic depth makes it both engaging and credible.

Teaming-Plus for Talent Development

The CEOs STAMP of Approval

Routledge Studies in Global Competition

The main purpose of this book is to provide a new framework to understand the question of how economic agents and their organizations acquire and coordinate innovative capabilities and new knowledge. Its particular focus is on the dynamics of knowledge production and organization at the firm level.

Innovation Platforms as Emerging Organizational Structures in Complex Systems

The Economics of Knowledge Coordination

Your AI isn't broken. Your playbook is.

AI project failures don't come from bad models. They come from old habits. Lock AI down like software and you kill its value. Let it roam and it drifts. Mistakes ship and scale. WISER is the field manual for teams operationalizing AI.

Written by Robb Wilson and Anthony Franco, practitioners with twenty years of shared experience building systems for over half the Fortune 100, The WISER Method delivers a systematic approach to AI implementation built on AI First Principles, an open-source framework of twelve constraints governing how AI systems succeed and fail.

Inside: a full-length narrative case study following one company from discovery through deployment. Twenty-six Plays with objectives, inputs, steps, success criteria, adaptations, and pitfalls. Over twenty downloadable templates. Advanced frameworks for risk, autonomy, measurement, and knowing when to rebuild.

For leaders: roughly 80 pages of strategic foundation to sponsor well and recognize when things go wrong. For practitioners: the entire book is your workbook.

Five canons. One method. Built by people who ship.

Build What Matters with AI First Principles

WISER Method Master Playbook

The Art Law Library

This open access book investigates the role played by copyright on the digitisation of cultural heritage from three angles: the theoretical differences between cultural property law and copyright; a comparative analysis of the EU, UK, and US; and analysis of current practices and concerns, based on empirical research. As heritage digitisation projects become increasingly common for purposes such as preservation and access, the impact of copyright is also becoming more problematic. In order to provide a full and current picture of the copyright problem, the book first introduces the reader to the debates on the scope and ownership of cultural heritage and provides an overview of the copyright implications of the digitisation process and newer uses, including 2D and 3D scanning; virtual and augmented reality; text and data mining; and artificial intelligence. The author then divides the main critical analysis into three parts, referred to as the 'clashes with copyright'. The first, clash in theory, lies between cultural property law and copyright justification theories. The second clash is in the different legal approaches to digitising in-copyright, public domain, orphan, out-of-commerce and unpublished works in the chosen jurisdictions, focusing on the relevant rights and defences. The third clash is in the interests of stakeholders, based on public reactions to existing projects and cases, supported by interviews with heritage professionals engaging in digitisation. By placing itself in this particular intersection of law, heritage, and technology, the book will be of interest to both intellectual property academics and cultural heritage professionals. The ebook editions of this book are available open access under a CC BY-NC-ND 4.0 licence on bloomsburycollections.com.

Clashes with Copyright Law

Digitising Cultural Heritage

Prince Ankoma is an economist and development researcher whose work integrates monetary theory, innovation economics, and development analysis to address structural challenges in modern economies. His research advances macroeconomic theory by rethinking the relationship between money, prices, and output under conditions of technological change, digitalization, and innovation-driven growth.
In The Innovation-Augmented Exchange Equation: Rethinking Money, Prices, and Output in the Digital Era, Prince extends the classical quantity theory of money by explicitly incorporating innovation and digital productivity into the exchange framework. This contribution offers a theoretical explanation for observed divergences between monetary expansion, inflation, and real output in contemporary economies, particularly in environments characterized by rapid technological diffusion and intangible capital formation.
Alongside his monetary work, Prince examines labor market distortions, youth unemployment, and migrant marginalization through the lens of macro-development linkages. His concept of "development hazard" captures the systemic spillover effects of persistent unemployment and exclusion on productivity, fiscal sustainability, and long-run growth. By combining monetary modeling with applied econometrics, his research bridges macroeconomic theory, labor economics, and development policy. With a particular focus on African economies and migrant-receiving countries, Prince's work contributes to policy-relevant debates on monetary transmission, innovation-led growth, inclusive labor markets, and sustainable development in the digital era. His research has been submitted to leading development journals, including World Development perspective.

Modeling the Spillover Effects of Migrant Youth Marginalization in Host Economie

Development Hazard

How do we make workplaces more sustainable, given the present world challenges? Balancing critical and management perspectives with the sociological and psychological aspects of organizational behaviour, this textbook provides a comprehensive introduction to the subject and helps you think critically about the effects of human action on people at work. This edition has reworked chapters and a strong focus on sustainability and diversity, equity and inclusion (DEI) in the workplace. It includes new coverage of the impact of artificial intelligence, work-life balance, hybrid and remote working, DEI initiatives and changes to organizations post-Covid. There are a variety of features to help you connect theory to practice, including The Reality of Work and Globalization and Organizational Behaviour. Globally-oriented, this 5th edition includes new cases and examples from around the world, and includes new chapter case studies that are aligned to the United Nations Sustainable Development Goals. It assumes no prior knowledge of the subject or previous work experience, and the content fits to the typical structure of Organizational Behaviour modules at undergraduate, postgraduate and MBA level. This edition is supported by extensive online teaching and learning resources, freely available at bloomsbury.pub/organizational_behaviour_5e

Work, People, Teams, Culture, Leadership

Organizational Behaviour

New Information Communication Technologies in the Digital Era

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