Listening

Transform Relationships, Make Better Decisions and Unlock the Intelligence of Others

Your ability to listen is one of your strongest assets in a world of evolving job roles.

The quality of our listening determines the quality of our relationships, the intelligence of our decisions, the effectiveness of our feedback, and the level of trust and engagement within our teams. In a world where new technologies are consistently disrupting working practices, being an expert listener is one of the best ways to maximise your effectiveness.

Written by global teacher of listening skills Jane Adshead-Grant, Hear What Matters is a vital resource for those looking to cement their relevance in an uncertain future of work.

mai 2027, env. 224 pages, Beyond Progress series, Anglais
Kogan Page
978-1-3986-3194-6

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