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Robinson J: Leadership Success

Leadership Success

At 11:30 at night, Seth Rolfe ran through a hospital entrance shouting that his wife was having their baby in the car. There was no plan. No script. Only urgency - and a team of people who responded as if they had been built for exactly that moment. Because they had.

That is the heart of Every Guest, Every Time: performance is not what your team does on its best day. It is what they do on every day - when no one is watching, when it costs something, when the pressure is on and the only thing holding the line is the standard you've built into the culture.

Most organizations train for the easy day. The best ones build people who rise to the hard one. Drawing on nearly three decades leading teams in luxury hospitality - the most demanding service environment there is - Seth translates what world-class operators know into a framework any leader can apply: how language shapes culture, how to turn a complaint into loyalty, why follow-up is a competitive advantage, and how to build a standard that outlasts your presence in the building.

This is a book for the leader who chased the title and discovered the title was only the beginning. For the manager learning that the job is no longer the work - it's the people. For the executive who wants excellence that is structural rather than personal, repeatable rather than dependent on any one person showing up.

Because the real test of leadership isn't the standard you set when you're in the room. It's the one your team holds when you're not.


The standard is not what you do on your best day. It is what you do on every day.

Every Guest, Every Time

Turning Lived Experience into Leadership Power

Built for More

Power of Positive Habits

A critical, practical, and comprehensive introduction to both traditional and contemporary leadership approaches that presents leadership as a process shaped by internal and external factors.

Organizational Leadership

What happens when your greatest survival skills follow you into the corner office?Executive coach and therapist Cameron Yarbrough has spent years working with Silicon Valley founders at the moment when ambition and pressure collide. What he has learned is that the psychology that makes someone willing to build a company from nothing can also make it harder for them to function effectively once&nbsp;the company takes off. When entrepreneur Garry Tan was on the verge of selling his company to Twitter, mounting pressure sent him into a series of conflicts that nearly destroyed the deal. Tan knew something was driving his behavior that he couldn't see, so he turned to Yarbrough. Their work helped him understand the patterns behind his ambition and self-sabotage-and change. Today, Tan leads a venture firm managing more than $3 billion in investments and stands among Silicon Valley's most influential figures. In Foundering, Yarbrough draws on his work with Tan and many other founders to explore what happens when the qualities that help someone succeed-intensity, competitiveness, an ability to tolerate enormous risk-start working against them. Through stories of these breaking points, Foundering offers a new way to think about leadership: as the ongoing work of understanding yourself well enough to know when your greatest strengths have become liabilities. It is a book for entrepreneurs-and for anyone responsible for leading others-about becoming the kind of leader you want to be.

The Inner Work of Building--And Surviving--Successful Startups

Foundering

Flipping Success is a practical leadership guide forged on the front lines of one of the world's most demanding industries: hospitality.Written by hospitality leader and leadership mentor Billy Innes-Drewery, this book distils more than a decade of real-world experience leading teams under pressure into four timeless principles that determine whether leaders - and businesses - survive or fail: Standards, Time, Perseverance, and Passion.Rather than theory or trends, Flipping Success focuses on what actually works when expectations are high, margins are tight, and people are under constant pressure. Through clear frameworks, frontline insights, and hard-earned lessons, Billy shows how great leadership is built in the small, disciplined actions repeated every day - not in moments of inspiration alone.This book is written for leaders who operate, not observe. For managers, supervisors, and business owners responsible for people, performance, and culture, Flipping Success offers practical guidance on: <ul><li>Setting and enforcing standards without micromanaging</li><li>Leading calmly and decisively under pressure</li><li>Building resilient teams that perform consistently</li><li>Turning adversity into growth rather than burnout</li><li>Creating cultures where pride, discipline, and purpose thrive</li></ul>At its core, Flipping Success is about leadership that lasts - leadership grounded in service, integrity, and responsibility. It challenges readers to move beyond titles and embrace the privilege of leading others well.Whether you're a café owner, manager, franchise operator, or team leader, Flipping Success provides a clear, grounded roadmap to building strong teams, resilient cultures, and sustainable success - even when the pressure is on.

The 4 Keys to Lead, Grow, and Thrive in the Food Business

Flipping Success

Leaders Path is a powerful guide for leaders who want to elevate their impact and lead with clarity, courage, and purpose. Drawing from decades of executive coaching, Dr. Orlando Blake brings together proven insights, practical tools, and real-world case studies to help leaders:

¿ Strengthen self-awareness and emotional intelligence
¿ Navigate conflict with confidence
¿ Build high-trust, collaborative teams
¿ Communicate with clarity and intention
¿ Lead through uncertainty and change

Whether you're stepping into leadership for the first time or guiding a complex organization, Leaders Path provides the mindset and skill set you need to lead with authenticity-and transform the way you show up at work and in life.

A Journey to Clarity, Courage, and Growth

Leaders Path

HUMANE LEADERS DON'T WAIT FOR CHANGE.
THEY BECOME IT, SEE IT, AND DO IT.

Whether you are an aspiring leader, a nonprofit changemaker, or a philanthropist seeking meaningful impact, BE SEE DO offers a practical compass for turning vision into meaningful change.

"A brilliant master class on strategy..."
-WILLIAM URY, Co-Founder, Harvard Program on Negotiation, and bestselling author, Possible: How to Survive (and Thrive) in an Age of Conflict

"...a timely roadmap for leaders to protect their communities and families by promoting flourishing for all."
-LOIS QUAM, named three times among FORTUNE's Most Powerful Women in Business

"...beautifully maps a path toward human flourishing, and the catalytic role impact philanthropy can play..."
-RACHEL GERROL, Co-Founder &amp; CEO, NEXUS

"BE SEE DO is a guide for humane leaders to rise up and join forces for good."
-HRH PRINCESS DANA FIRAS of Jordan, UNESCO Goodwill Ambassador

"Jerry White is a world-class strategy whisperer, and his prescription for humane leadership is easy to grasp and follow."
-REGGIE VAN LEE, Executive Partner &amp; Managing Director, AlixPartners

JERRY WHITE is an award-winning entrepreneur, activist, author, professor, and diplomat who shares the 1997 Nobel Peace Prize.

The Art of Humane Leadership

BE SEE DO

In RESET Leader, Mesut Celebi explores the core principles of activating strategies in a world of constant change. At the center of his approach is the R.E.S.E.T. framework, a practical guide to shifting ingrained and self-limited mindsets that constrain teams and organizations from adapting to new strategies and market conditions. This transformation begins with recognizing growth barriers and other hidden obstacles stemming from fixed mindsets, then shifting those into new impactful ways of working that are embedded at all levels of the organization. This unlocks practical and fast strategy activation and increases the responsiveness of individuals, teams, and business units.The R.E.S.E.T. framework walks leaders through the five essential steps to realign and reinvigorate their workforce through refined operating rhythms, adaptive rituals, and responsive cycles. By forging key mindset shifts, including adopting a Growth Mindset, leaders learn in their day-to-day work how to take risks and make bold decisions, turn failures into learning opportunities, and foster persistence. Celebi outlines eight pivotal growth areas that help overcome some of the most common barriers today's organizations face: hesitancy to take action in core markets, not prioritizing long term success, and teams that are siloed.With real-world examples and actionable practices, RESET Leader equips leaders to identify and overcome growth barriers to foster cultures of learning and build resilient and responsive organizations. Celebi's innovative methodology offers leaders a fast, practical, and actionable roadmap to thrive amid constant change and guide their organizations to new heights of operational excellence.

Shift Mindsets, Activate Strategy, Deliver Results

RESET Leader

Navigating the Depths of Curiosity and Connection to Build Organizational Flow

The Diver

Managing the Future: Sustainability Leadership in Energy offers an invaluable guide on how to lead sustainability within the energy sector by presenting real-world experiences of leaders who have successfully integrated sustainability into their operations. The book outlines the framework provided by the United Nations' 17 Sustainable Development Goals (SDGs), emphasizing practical strategies for achieving these goals. The book delves into various aspects, including Sustainability and ESG reporting, the intersection of Sustainability and Geoscience, and effective communication, vision, and strategy setting. It also highlights the contributions of academic leaders in advancing the 2030 UN Sustainability Agenda, and provides narratives from other sectors to illustrate common challenges and opportunities in corporate sustainability initiatives.

Sustainability Leadership in Energy

Managing the Future

Leadership Success

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