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Arriola E: It's All About Relationships

It's All About Relationships

Mastering the Art of Relational Leadership

In business, your most powerful tool isn't a strategy, a spreadsheet, or a vision. It's your words. The way you speak to your team shapes everything: your culture, your loyalty, the care your employees show one another, the way they treat your customers--even the quality of your product. In Be Kind, Gui Costin shows that leadership language is not soft. Thoughtful words can drive a hard-charging, high-performance culture without breeding burnout, fear, or toxicity. Speaking with clarity, respect, and intent builds an environment where people feel valued, trusted, and understood. This book is both a call to action and a practical guide. Learn to choose words that strengthen trust, inspire accountability, and cultivate a workplace where kindness and performance go hand in hand. Because in the end, every word you speak either builds up your culture, or tears it down. High performance starts with how you speak. Be thoughtful. Be clear. Be Kind.

A Radically Different Approach to Leadership

Be Kind

Three out of four employees are experiencing change fatigue. They're burned out. Exhausted. Disillusioned. The next business transformation may be the one that breaks them. 

Change in the business world is constant. The bigger problem? Three out of four leaders don't know how to lead their people through it.

The Tenacious Leader: Your Map to Overcome Change Fatigue is your roadmap for how to manage organizational change in a way that works. It gives executives and managers the skills necessary to overcome change fatigue and to become more effective leaders in the process. 

Michelle Smeby offers her twenty-five years of leading large and global corporate transformations as well as twelve years of coaching senior leaders to achieve the future states they envision.

The Tenacious Leader is for anyone who has been named as a sponsor for a transformation in their organization. These techniques work whether handling mergers and acquisitions, culture change, improving employee morale, adopting new technology, making process improvements, or anything else where employees must embrace a new way of working.

Leaders owe it to their teams to read this book, because nobody else can make change happen!

Your Map to Overcome Change Fatigue

The Tenacious Leader

#2 WALL STREET JOURNAL BESTSELLER, PUBLISHERS WEEKLY BESTSELLER, and a USA TODAY BESTSELLER"Andrew Liveris takes us on a masterclass in collaborative, forward-looking leadership." -- Richard Branson, Founder, The Virgin GroupIn Leading Through Disruption, Andrew Liveris provides a new leadership paradigm for resilience and agility in a rapidly changing world. This book is a must-read guide for leaders in various sectors who are keen on not only ensuring current success, but protecting the planet's future for everyone. Liveris, who was recently chosen to lead the Brisbane 2032 Olympic Organizing Committee and is former Chairman and CEO of The Dow Chemical Company, presents a variety of powerful tools that will enable you to tackle any problem quickly and responsively, with an eye to creating a more equitable, sustainable future. In these pages, you will learn how to: <ul><li>Create and use metrics that quantify the positive impact on all members of society.</li><li>Collaborate with scientists, politicians, regulators, corporate boards, and other stakeholders to create effective policies that work.</li><li>Broaden your company's focus to include both long-term sustainability and short-term profitability without sacrificing the former to gain the latter.</li><li>Strengthen local communities via corporate investment and advocacy for the improvement of amenities and services for all.</li><li>Hire team members who fully and proactively support strategies to improve the world and its future.</li><li>Become a sought-after advisor on how to respond quickly and decisively to uncertainties.</li></ul> Andrew Liveris shares essential wisdom from his four decades of global leadership experience in business, government, academia, and civic society. His book is a powerful tool for any aspiring leader. Finalist for the 2023 Best Book Award for General Business and Management &amp; Leadership

A Changemaker’s Guide to Twenty-First Century Leadership

Leading through Disruption

History is filled with accounts of great leaders, but how did they become so? Written for emergent leaders in any endeavor, this new work from renowned consultant Richard Strozzi-Heckler offers a new approach to leadership. The first book of its kind to base business and management strength on integral body awareness, the book presents key principles such as shugyo, or self-cultivation, as crucial in developing the individual responsibility, social commitment, and moral and spiritual vision required to lead with authority and efficacy. The Leadership Dojo is based on three questions: What does a leader do? What are the character values most essential to exemplary leadership? How do you teach these values? Drawing on the wisdom of ages from Plato to the Bhagavad-Gita, from Thucydides to the Abidharma, the book asserts that understanding and answering these questions holds the key to superior leadership skills. Strozzi-Heckler teaches with real-world examples based on his wide experience training decision-makers at companies like AT&amp;T and Microsoft. The book's multifaceted approach helps readers establish a powerful Leadership Presence, a platform from which they can take ethical action with compassion and pragmatic wisdom.

Build Your Foundation as an Exemplary Leader

The Leadership Dojo

Wall Street Journal Bestseller From the acclaimed author of Turn the Ship Around!, former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership. You might imagine that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organization's goals. Unfortunately, David Marquet argues, that's an outdated model of leadership that just doesn't work anymore. As a leader in today's networked, information-dense business climate, you don't have full visibility into your organization or the ground reality of your operating environment. In order to harness the eyes, ears, and minds of your people, you need to foster a climate of collaborative experimentation that encourages people to speak up when they notice problems and work together to identify and test solutions. Too many leaders fall in love with the sound of their own voice, and wind up dictating plans and digging in their heels when problems begin to emerge. Even when you want to be a more collaborative leader, you can undermine your own efforts by defaulting to command-and-control language we've inherited from the industrial era. It's time to ditch the industrial age playbook of leadership. In Leadership is Language, you'll learn how choosing your words can dramatically improve decision-making and execution on your team. Marquet outlines six plays for all leaders, anchored in how you use language: • Control the clock, don't obey the clock: Pre-plan decision points and give your people the tools they need to hit pause on a plan of action if they notice something wrong. • Collaborate, don't coerce: As the leader, you should be the last one to offer your opinion. Rather than locking your team into binary responses ("Is this a good plan?"), allow them to answer on a scale ("How confident are you about this plan?") • Commit, don't comply: Rather than expect your team to comply with specific directions, explain your overall goals, and get their commitment to achieving it one piece at a time. • Complete, not continue: If every day feels like a repetition of the last, you're doing something wrong. Articulate concrete plans with a start and end date to align your team. • Improve, don't prove: Ask your people to improve on plans and processes, rather than prove that they can meet fixed goals or deadlines. You'll face fewer cut corners and better long-term results. • Connect, don't conform: Flatten hierarchies in your organization and connect with your people to encourage them to contribute to decision-making. In his last book, Turn the Ship Around!, Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership is Language he gives businesspeople the tools they need to achieve such transformational leadership in their organizations.

The Hidden Power of What You Say--and What You Don't

Leadership Is Language

A Journey of Insights draws upon the lessons James G. Ellis learned while a teacher and dean of USC’s Marshall School of Business as well as those he absorbed during his preceding years at Harvard Business School and in business. In trying to plot the roadmap for a successful business life, his stories show illustratively the secrets or ingredients of how business schools and their students can prosper. At the core of his message is the central theme that listening to voices around you throughout life is the key to success. In essence, ears can speak louder than voices.

Lessons in Leadership and Legacy

A Journey of Insights

Fuel Your Freedom with Dividend Income

Moneywork

We are often told to trust our instincts. But what if those instincts are quietly working against us?

Unseen Leadership: Interrupt the Instincts That Block Your Success challenges what leaders have long been rewarded for. Through decades advising and coaching senior executives, author Amy J. Clark has seen firsthand how instinctive habits that once drove achievement now create blind spots that block progress.

Through powerful stories, insight, and reflection, the book introduces the CARE Leadership Activator(TM)-Curiosity, Adaptability, Resilience, and Empathy, a new measurement of leadership designed for an unpredictable future. These are not soft skills; they are the strategic edge leaders need to stay credible, trusted, and influential when conditions change faster than comfort allows.

This is the shift no one taught you to trust-how to move beyond instinct, interrupt old patterns, and lead with deeper awareness and impact.

Unseen Leadership invites you to redefine how you measure success and lead at the level you are built for.

Interrupt the Instincts That Block Your Success

Unseen Leadership

When institutions reinvent themselves, the hardest work happens behind closed doors--this book opens them.In an era of relentless technological disruption accelerated by AI, corporate leaders face a daunting challenge: how to remain competitive while upholding purpose, culture, and identity.Former CEO of ING and UBS Ralph Hamers understands this challenge well. Assuming leadership of ING in 2013, Ralph focused its strategy on reinvention--a resurrection driven through purpose, customer focus, and innovation. In Do Your Thing, Ralph describes the ING journey and distills practical lessons for leaders charged with driving transformational change. Featuring firsthand experience and compelling storytelling, this road map shows how to elevate your business by aligning purpose, strategy, culture, leadership, brand, and innovation.True transformation requires CEO-level ownership and maintaining consistency. Discover how to assess long-term industry shifts, deal with AI and beyond

Lessons from Banking's Biggest Digital Transformation

Do Your Thing

The new science of why we quit, whether we should, and how to make the right choices for our work and lives, by the organizational psychologist who predicted the Great Resignation 'A master class' - Adam Grant, bestselling author of Think Again and Hidden Potential 'An essential guide' - Annie Duke, bestselling author of Quit Most of us are just one event away from leaving our job. Conventional wisdom and lists of the "top reasons people quit their jobs" would have us believe that people quit when the toxic elements of their jobs grow too big or when they spot a better professional opportunity. But that's only half the story. In reality, quitting is often triggered by a single event, inside or outside our jobs, that stops us in our tracks and causes us to rethink our relationship with work. These events are what organizational psychologist Anthony Klotz calls "jolts," and they are the most underacknowledged realities in our work lives today. Jolts represent pivotal moments in our careers, and yet all too often, we respond to them in ways that harm our well-being and success. In Jolted, Klotz breaks down the different types of jolts we encounter and provides a road map to help us navigate them in ways that improve, rather than derail, our pursuit of the good life through our work.

Why We Quit, When to Stay, and Why It Matters

Jolted

AN INSTANT USA Today Bestseller &amp; Financial Times Best Business Book of the Month April 2024“A marvelously readable and extremely practical guide to handling stress.” —Daniel GolemanAn essential guide to protect yourself from burnout by learning to develop and master key emotional intelligence skillsWhy do some people in the world’s most stressful careers avoid burnout while countless others are overwhelmed by the demands of ordinary jobs? What can we learn from these resilient role models who seem to be naturally resistant to the psychological hazards of work?After extreme stress caused a life-threatening health cri­sis in her own life, Dr. Kandi Wiens dedicated herself to understand why work was leaving millions of us sick, exhausted, unmoti­vated, and feeling stuck and ineffective. In her research, she discovered something remarkable: Despite dangerous levels of work-related stress, some people seemed to be naturally “immune” to burnout.So what did these people have that Dr. Wiens and mil­lions of others did not? Regardless of their role, industry, or experience, all these professionals exhibited a high degree of emotional intelligence (EI). EI is the ability to clearly perceive, understand, and productively manage emo­tions, thoughts, and behaviors in service of one’s overall well-being and performance. The people with burnout immunity were relying on specific EI skills to successfully cope with stressful work environments and experiences. The result is that they were more productive; had happier careers and lives; and were free from the physical and men­tal ravages of exhaustion, negativity, and inefficacy that characterize burnout.The good news is that everyone can build and boost emotional intelligence and use EI-based skills to manage workplace stress before it leads to breaking down or burn­ing out. Burnout Immunity shows readers how to: <ul><li>Build self-awareness to identify what makes you vulnerable to burnout</li><li>Manage your stress triggers and response, and tap into moments of good stress</li><li>Regulate your thoughts and emotions to remain effective in the midst of stress</li><li>Develop healing connections to keep burnout at bay</li><li>Recover from moments of burnout, reconnect to things that bring you joy, and reimagine a new way forward</li></ul> Bolstered with research, exercises, self-assessments, and real-life stories from people with natural burnout immu­nity and those who’ve cultivated it, Burnout Immunity teaches workers how to positively cope with stress and to enjoy healthier and happier relationships with work.

How Emotional Intelligence Can Help You Build Resilience and Heal Your Relationship with Work

Burnout Immunity

LEADING... Why is it such hard work?
 
Leading a team in a professional environment is a brutal challenge associated with tremendous energy expenditure, never-ending tension and exhausting hours. 
 
But who wrote the rule that it has to be like this?
 
The Rhythm Effect is a study in breeding courage, confidence and commitment into our working cultures for smoother, happier and highly autonomous teams.
 
Utilising the principles of rhythm is a way for leaders to amplify their progress and increase everyone's return on effort (ROE) for rippling benefits to all stakeholders.
 
Written by leadership and performance expert Paul Farina, this book details how you can turn friction into flow and resistance into engagement with a proven framework.
 
Learn to:Overcome demotivation and energy depleters that undermine team trust and belief.
Synchronise your people to capitalise on your team's precious effort, finite company resources and your own untapped capability.
Realise your leadership influence with elevated courage, confidence and commitment to promote calm throughout your team's culture.
Master rhythm for ongoing and meaningful progress with endless momentum.


 
The Rhythm Effect teaches practical strategies to develop belief, respect and deep trust with one goal: to help high-achieving, hard-working professionals accelerate their progress.

The Leader's Guide to Team Performance

The Rhythm Effect

It's All About Relationships

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