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Gesamtkatalog

Catalogue complet

Luiz Guest: How Does Kaizen Work

How Does Kaizen Work

How Can Kaizen Help Your Business and How Implements It

Social Network Mechanisms

Both scholars and decision-makers recognize that the functioning of an organization is the result of a complex interplay between purposively designed elements, such as structures and processes, and emergent elements, like the informal networks of relationships that connect individuals and groups. Despite this widely shared awareness, scientific knowledge on this relationship and its translation into coherent models and principles of organizational design remain fragmented and unstructured. This book adopts a network perspective that conceptualizes organizational structure as a landscape of interconnected networks composed of actors' interactions and relationships. Some of these networks are intentionally designed, grounded in formal structures, processes, and workflows. Others emerge informally, shaped by instrumental and expressive social ties. Together, they constitute the relational infrastructure through which actors coordinate and access key resources, including information, knowledge, and social or political support. Drawing on empirical studies conducted across diverse organizational contexts, the book develops a unified theory and methodology for interpreting and understanding the complex relationship between formal organizational structures and informal social networks, how they shape one another, evolve together, and jointly influence organizational outcomes

Formal and Informal Networks in Organizations

Routledge Studies in Development and Society

A Relational Egalitarian Perspective

Why Justice in Innovation and Development Matters

The definitive resource for any business person who wants to improve their leadership skills.

How to Get Yourself, Your Team and Your Organisation Further Than You Ever Thought Possible

The Book of Leadership (Revised Edition)

David S Phung's Guide to Leadership and Innovation

Achieving Excellence

The old map of management is no longer valid. From the industrial revolution's efficiency models to the digital era's scale obsession, the core tenets of business leadership are facing a "Great Extinction." As AI begins to handle not just data, but judgment itself, the traditional role of the manager is being fundamentally redefined.
In AI Management: Towards the Autonomous Enterprise, Dr. Jason Yi Liu-a business scholar and seasoned CEO who has managed thousands of employees across China and North America-delivers a provocative and practical manifesto for the AI-first era. Drawing from his frontline experience deploying AI systems in the real estate industry, Liu argues that we are moving beyond "using AI tools" to "becoming an AI-driven organism."
In this book, you will discover:The Demise of Bureaucracy: Why traditional middle management is collapsing and how to rebuild a "flat-to-liquid" organizational structure.
From SaaS to LaaS: Understanding the shift from "Software as a Service" to "Labor as a Service" and what it means for your bottom line.
The Autonomous Enterprise Framework: A step-by-step guide to achieving zero marginal cost and hyper-efficiency through AI Agents.
Leading with Values: How human leaders must shift their focus from process control to visionary curation and value-based decision-making.


Whether you are a startup founder looking to disrupt the market or a corporate leader navigating a digital transformation, this book provides the "first principles" thinking required to survive and thrive. It's time to stop managing machines and start leading the future.

AI Management

This book helps sales professionals, support teams, process improvement experts, and internal consultants reduce operational complexity to improve sales operations. In addition to proven process methodologies, it discusses how to integrate leading-edge technologies such as Artificial Intelligence (AI), work task mining, digitization, and data governance to reduce process complexity and friction. It is estimated that salespeople spend less than 50% of their time selling products or services. For some organizations, this percentage is as low as 30%. Non-selling time is spent on administrative activities and prospecting for new customers. Administrative activities include sales reporting, expediting orders for different reasons, handling customer inquiries and complaints, training, and working through the many tools, processes, and teams needed to get information or work done. The goal of this book is to show ways to remove administrative work tasks from sellers to increase deal velocity, give back selling time, and reduce lead time from quote to cash. In parallel, the author discusses ways to automate these tasks using automation strategies, including AI for important work tasks such as prospecting, lead management, creating quotes and proposals, preparing and managing customer meetings, and similar work. This book enhances customer, sales, support teams, and stakeholder satisfaction

How to Use Artificial Intelligence and Digitalization Applications to Improve Processes

Sales Support Operations

Navigate the weird, chaotic world of modern work, no matter your position While there's no shortage of advice on being amazing or avoiding burnout, what if you simply want to get things done in a workplace that feels increasingly impossible? Effective is here to help you get your job done well without losing your mind. Drawing from up-to-date research and provocative interviews with employees across industries and levels, renowned people consultant Melissa Swift offers a positive, well-illuminated path through the dark forest of destabilizing workplace changes. Effective provides readers with: <ul> <li>Strategies to triumph amid four trends making work tough today: work intensification, emotional inflection, hyper-transparency, and sheer chaos</li> <li>Practical, research-backed approaches to improve their daily work life, from entry-level employees to CEOs</li> <li>Tips for maintaining competence in a working world seemingly designed to make you feel incompetent</li> <li>Insights on how to make sure your personal sources of effectiveness don't get disrupted by technological change</li> <li>Lessons to be learned from jobs where you simply cannot screw up, such as firefighters and air traffic controllers, and how to apply them to a corporate environment</li> </ul> Effective delivers useful content for every level of seniority, teaching readers a new paradigm-shifting approach to thrive in the modern world of work.

How to Do Great Work in a Fast-Changing World

Effective

The Lean Advantage is a practical guide to achieving more with less effort. In today's fast-paced world, success isn't about doing everything it's about focusing on what truly matters.
This book helps you simplify your workflow, eliminate distractions, and build efficient systems that drive consistent results. You'll learn how to prioritise effectively, manage your time wisely, and create routines that boost productivity without burnout.
With clear steps and real-world insights, The Lean Advantage shows you how to turn chaos into clarity and effort into excellence so you can reach your goals faster and with greater balance.

The Lean Advantage

How Men and Women Can Create a More Equitable Workplace Together

Fair Share

How the rise of AI agents--and other forms of autonomous intelligence--will transform every aspect of how companies create value and compete.Companies have long operated with a basic assumption: intelligence is scarce. Talent is limited, expertise is expensive, and good judgment is hard to scale. But that world is ending.AI agents are bringing a new form of labor into the enterprise--one that can work autonomously, learn continuously, and scale instantly. Their embodied counterparts, from drones to humanoid robots, are doing the same in the physical world. Together, these systems are introducing a new economic reality: cognition is becoming cheap, elastic, and abundant.In Abundant Intelligence, Deloitte's Nitin Mittal and futurist Mike Walsh show what happens when intelligence becomes cheap and widely available. Drawing on inside access to the people leading AI transformations at the world's most powerful companies, they uncover how this shift is challenging every assumption about strategy, productivity, and leadership, and what organizations must do now to stay ahead.As abundance becomes the new normal, the leader's job shifts from collecting intelligence to directing it. Those who learn to harness this expanding workforce of digital labor will unlock new levels of speed, creativity, and advantage. For everyone else, the gap will widen fast.

How Digital Labor Will Rewrite the Rules of Business

Abundant Intelligence

Routledge Studies in Central and Eastern European Business and Economics

Leadership, Management, and Organizational Culture explores how leadership styles shape organizational culture in one of the world's most dynamic and competitive sectors. This cutting-edge research monograph provides a deep dive into the interplay between leadership and culture, offering a framework to understand how effective management can foster innovation, adaptability, and holistic customer engagement. It examines organizational culture through multiple lenses-economic, psychological, social, and symbolic-emphasizing the critical role of leadership in meeting the evolving needs of employees, customers, and stakeholders. Drawing on theoretical insights and empirical research, the authors highlight how leadership styles impact organizational success by influencing employee behavior, shaping workplace dynamics, and building resilience to industry challenges. Focusing on the insurance sector, this volume presents unique findings on the relationship between leadership styles and organizational culture in a rapidly transforming market. With actionable recommendations for managers, it addresses pressing questions about adapting leadership approaches to drive cultural change, boost employee engagement, and enhance stakeholder relationships. Rich with practical insights and academic rigor, this book is an invaluable resource for researchers and scholars, industry professionals, and leaders seeking to navigate the complexities of modern management while fostering sustainable organizational growth.

The Insurance Industry

Leadership, Management and Organizational Culture

How Does Kaizen Work

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