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Burton-Howat N: Fix your Hospitality
Business

Fix your Hospitality Business

A How-to Guide for Owners and Operators

Stop letting banks capture revenue that belongs to your business The Idle Billions: A Business Leader's Guide to Fintech Strategies that Put Money to Work is the first major fintech book written for a general business audience. David F. Giannetto, CEO of Netchex, who grew WorkWave from $50 million to nearly $500 million in revenue by embedding fintech solutions directly into software products, provides a practical roadmap for capitalizing on the money flowing through your organization. The Idle Billions examines how companies like Apple, Uber, and Starbucks have unlocked hidden revenue streams by taking control of money flows previously ceded to banks. Giannetto and Ablowitz offer actionable guidance on embedded lending, earned wage access, and other fintech tools, along with strategies for deciding whether to build or partner and overcoming common implementation obstacles. Readers will also find: <ul> <li>Real-world case studies showing how Uber generates $2.99 transaction fees on earned wage access and Starbucks profits from idle gift card balances</li> <li>Strategies for building multi-level economic relationships that keep revenue circulating within your ecosystem instead of leaking to banks</li> <li>Guidance on embedding financial instruments such as credit cards, lending, payroll, and insurance directly into your existing software solutions</li> <li>Frameworks for understanding how money moves through your organization and identifying untapped opportunities to monetize those flows</li> <li>Practical approaches to attracting and retaining top talent through innovative fintech-enabled employee benefits and compensation models</li> </ul> Written for business leaders across all industries, from Fortune 500 executives to small software company founders, The Idle Billions delivers a strategic framework for anyone seeking to reclaim control of financial flows and turn idle capital into new, sustainable revenue streams within a $209.7 billion global fintech market.

A Business Leader's Guide to Fintech Strategies that Put Money to Work

The Idle Billions

Practical courage frameworks for auditors navigating AI and regulatory pressure&nbsp; Auditing with Courage: Reimagining Assurance and Building Trust in the Age of AI, written by PCAOB Board Member Christina Ho, combines memoir with actionable guidance for auditors facing today's most difficult professional challenges. Ho draws on lived experience dissenting from within the system to show auditors how to stand firm when it matters most.&nbsp; Auditing with Courage provides practical frameworks for speaking up at every career stage, grounded in Ho's journey from Tiananmen Square to confronting U.S. Senators. The book addresses the growing need for independent AI assurance, explaining why auditors are uniquely positioned to provide it and how principled courage strengthens both the profession and public trust. Real-world scenarios cover AI-driven risk assessments and pressure to approve unsafe systems.&nbsp; Readers will also find:&nbsp; <ul> <li>Courage frameworks that move beyond abstract ethics to audit-specific guidance for challenging management decisions and questioning AI outputs&nbsp;</li> </ul> <ul> <li>Real-world scenarios addressing AI-driven risk assessments and the regulatory uncertainties surrounding emerging technologies&nbsp;</li> </ul> <ul> <li>Insights from an insider who dissented from within the system rather than leaving, offering a perspective distinct from whistleblower narratives&nbsp;</li> </ul> <ul> <li>Practical strategies for building independent AI assurance capabilities as AI systems increasingly influence credit approvals, insurance pricing, and investments&nbsp;</li> </ul> <ul> <li>Guidance for auditors at every career stage on how to speak up when pressured to approve systems that may cause harm&nbsp;</li> </ul> Auditing with Courage is written for external auditors, internal auditors, government auditors, accounting engineers, and accounting students who need concrete guidance for exercising professional courage in technically complex situations. Ho's firsthand experience at the highest levels of audit oversight makes this an unmatched resource for professionals committed to protecting investors and public trust.&nbsp;

Reimagining Assurance and Building Trust in the Age of AI

Auditing with Courage

International Hospitality Management brings together the latest developments in global hospitality operations with contemporary management principles. It develops a critical view of the management practices and the traditional theories, analysing how appropriate they are to the hospitality and tourism industries in a multicultural context. By doing so it provides the reader with a greater awareness of the cultural factors influencing the strategies and performances of hospitality organization This book has been significantly updated since the last edition to include recent trends and developments such as:<ul> <li>New content on: theories of culture, consumer behaviour, globalization as well as technology and social media, sustainability, global politics, food and drink trends, emerging BRIC countries and service design and delivery.</li> <li>New chapter on Hospitality Operations Management looking at location strategies, supply chain management, service delivery, service failure and recovery from a global perspective.</li> <li>Updated and new international case studies throughout </li> <li>New companion website with student and lecturer resources including: Power point slides, web links &amp; video links, case study archive, review questions</li> </ul>This book is highly illustrated with diagrams, and contains a range of features such as international case studies, review questions and summaries to aid understanding and further knowledge.

International Hospitality Management

A practical introduction to designing and managing contemporary visitor attractions. Visitor Attraction Management by Carol Southall, Amanda Payne and Frances-Marie Hitchen is written for undergraduate students studying Tourism, Hospitality and Events Management who need a clear and applied understanding of how visitor attractions are created, operated and sustained. This textbook supports students by linking tourism management frameworks with the realities of a fast-changing global attractions sector. The book explores the full spectrum of visitor attractions, from theme parks and cultural museums to luxury eco-resorts and emerging digital experiences. It examines how memorable visitor experiences are designed and managed, how attractions operate day to day and how branding, promotion and innovation shape competitiveness. This textbook includes: - Clear explanations of different types of visitor attractions and experience design principles - Coverage of attraction operations, service quality and risk management - Branding and promotion strategies for marketing attractions and experiences - Discussion of emerging technologies and entrepreneurial innovation - In-text learning features, including learning outcomes, scenario planning activities, research tasks and critical debate questions With expanded real-world examples from destinations including Petra and Venice, attractions such as Alton Towers, Walt Disney World and the British Museum, and digital innovations like the Terracotta Warriors AR Experience in China, this textbook equips students with the knowledge and confidence to prepare for careers in tourism and visitor attractions management.

Contemporary Approaches in the Global Tourism Industry

Visitor Attraction Management

Sport Management Series

Now available in a fully revised and updated seventh edition, Sport Management: Principles and Applications tells you everything you need to know about the contemporary sport industry. Covering both the professional and nonprofit sectors, and with more international material than any other introductory sport management textbook, it focuses on core management principles and their application in a sporting context, highlighting the unique challenges of a career in sport management. The book covers all the key functional areas of sport management, including strategic planning, human resources, leadership and governance, marketing and sponsorship, the media, sport policy, sport law, and digital business. This seventh edition includes expanded coverage of key contemporary issues, including the impact of AI as well as ethics and DEI, and features a new chapter focused on sport development. Containing useful features throughout, including conceptual overviews, guides to further reading, links to important websites, study questions, and up-to-date case studies showing how theory works in the real world, this is an ideal textbook for first- and second-year students in sport management degree programs and for business students seeking an overview of applied sport management principles. Ancillary material includes summary slides, case diagnostics and teaching notes for lecturers, plus a test bank.

Principles and Applications

Sport Management

Heritage Creation in Tourism

Channel View Publications

Newly Constructed Ancient Towns in China

This book introduces students to the critical factors that influence successful culinary management and how these principles can be implemented within the workplace. It uniquely combines service delivery, culinary operations management and business development in one volume to provide student with a complete and integrated approach. It further looks at both traditional and contemporary approaches including wellbeing, nutrition, technology and sustainability.This book is essential reading for culinary students and students of related disciplines such as culinary arts, hospitality and events management.

Culinary Management

Interdisciplinary and international in scope, this insightful textbook provides a logically structured, concise introduction to sustainable tourism, bringing together theoretical understandings and career preparation to equip students with the tools to successfully manage a sustainable tourism business or destination.Covering a range of crucial topics such as marketing, human capital management, and more, this book integrates theory and industry best practice for career preparation. The myriad of case studies and tools throughout this text provide students with information on how to effectively implement strategies that can be applied to business environments, entrepreneurship and job skills, facilitating a more comprehensive sustainable tourism educational strategy. This edition includes new chapters on the pressing need for sustainability, technology, and includes updated case studies and examples throughout, taking into account post-pandemic changes.Highly illustrated and equipped with online resources, this volume is a vital resource for students of tourism, hospitality, and events management at both undergraduate and postgraduate levels.

The Business of Sustainable Tourism Development and Management

A full-colour regional road atlas featuring 39 pages of continuous road mapping. Covering an extensive area, including Bristol, Swindon, Reading, Slough, Guildford, Littlehampton, Portsmouth, Isle of Wight, Bournemouth, Cardiff, Newport, Weymouth, Sidmouth, Taunton and Weston-Super-Mare.This atlas is shown at a clear 2.5 miles to 1 inch scale (1.58 km to 1 cm) and includes the following features:<ul><li>Motorways open with full junction detail, motorways under construction and proposed, service areas, primary routes and destinations, A &amp; B roads, selected minor roads, gradients 1:7 and steeper, tolls, mileages, county boundaries, spot heights and hill shading</li><li>Selected fuel stations</li><li>National Park boundaries</li><li>Selected places of interest, tourist information centres and golf courses</li></ul>Also included are 15 city, town, airport or port plans for: Bath, Bournemouth, Bristol, Cardiff, Guildford, Portsmouth, Reading, Salisbury, Southampton, Swindon, Taunton, Winchester, Windsor, London Heathrow Airport, and Poole Port.The expansive index section lists cities, towns, villages, hamlets and locations covered by this atlas.

Southern England A-Z Road Atlas

Artificial intelligence has crossed the liability Rubicon. It is no longer a backend IT experiment governed by soft ethics, voluntary frameworks, and vague policy statements; it is a material financial asset driving enterprise revenue and unprecedented legal exposure. As we transition into Industry 5.0, algorithms are making autonomous, consequential decisions at machine speed. Yet, corporate boards and risk committees are attempting to govern these gigahertz systems using static compliance checklists designed for a slower, simpler era. The result is a looming crisis of algorithmic discrimination, regulatory friction, and catastrophic reputational decay. When an opaque, black-box model hallucinates financial advice or leaks proprietary trade secrets, the ensuing failure cascade can destroy billions in market capitalization overnight.AI Governance and Risk Management provides the definitive, boardroom-ready blueprint for surviving the fragmented global regulatory dragnet. This book dismantles the illusion of traditional "Human-in-the-Loop" oversight, proving that true algorithmic safety requires hard, architectural constraints. Drawing on decades of technology operations and academic leadership, the text translates classical financial auditing principles into executable machine logic. The author brings unparalleled practical experience-from supporting six Silicon Valley startups in client-facing roles to develop computer vision use cases, to leading over 30 continuous improvement projects for Cisco Systems. Having authored foundational texts on Segregation of Duties (SOD) and Hierarchical SOD two decades ago, and backed by 15 years of teaching financial risk management, this expertise culminates in the AI Integrity Framework (AIIF). This Hamiltonian approach empowers organizations to embed continuous improvement cycles and strict SOD directly into their deployment pipelines.Readers will discover how to engineer automated "Build Breaks," architect deterministic kill switches, and secure the unstructured data supply chain against copyright contamination and intellectual property theft. By shifting from reactive public relations to proactive "Governance as Code," Chief Risk Officers, legal counsel, and audit committees can mathematically prove fiduciary control to regulators across overlapping jurisdictions, from California to the European Union.Authored by a veteran industry practitioner, creator of five previous Wiley &amp; Sons texts, and current developer of the Industry 5.0 and AI curriculum at Santa Clara University, this release is not a theoretical ethics manual. It is an uncompromising operational survival guide. It provides the exact structural tools necessary to transform artificial intelligence from an unquantified off-balance-sheet liability into a fully auditable, legally defensible, and highly profitable enterprise asset.

The AI Integrity Framework (AIIF) for Enterprise Control and Regulatory Compliance

Auditable AI Governance and Risk Management

Fix your Hospitality Business

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