Do You Want to Keep Your Customers Forever?
"Originally published in Harvard business review in March 1995"--T.p. verso.
mars 2010, env. 128 pages, Harvard Business Review Classics, Anglais
Ingram Publishers Services
978-1-4221-4027-7
Ingram Publishers Services
978-1-4221-4027-7
"Originally published in Harvard business review in March 1995"--T.p. verso.
mars 2010, env. 128 pages, Harvard Business Review Classics, Anglais
Ingram Publishers Services
978-1-4221-4027-7
Ingram Publishers Services
978-1-4221-4027-7
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