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Karlsson T: Citizens, Consumers and
Customers in the Public Sector

Citizens, Consumers and Customers in the Public Sector

Mina Dabiri and Vincent Walder

The epic conclusion to Camilla Läckberg and Henrik Fexeus' pulse-racing Swedish crime thriller trilogy'Hello Niklas Sockenberg. We hope you have been satisfied with our services during this time, which has now reached its end. You have 14 days, 1 hour and 12 minutes left to live'A deadly threatOn Christmas Eve, Sweden's Minister of Justice receives an ominous call. An automated voice tells him has just fourteen days to live.A gruesome discoveryThe same day, a human skeleton is found in the Stockholm subway, belonging to a high-ranking financier. With the team grieving the loss of one of their own, Police inspector Mina Dabiri calls in mentalist Vincent Walder to help with the case.A race to find a killerWhen another pile of bones is found underground, the team is put to the test - what is going on in the tunnels deep under Stockholm? And can they uncover who is threatening the minister, before his time runs out?Readers love MIRAGE'Scandi detective fiction at its best'¿¿¿¿¿'A five-star read ... highly original, completely absorbing, interesting and entertaining'¿¿¿¿¿'This is another excellent book in the Mina and Vincent series'¿¿¿¿¿'Definitely one of the best crime thrillers I have ever read!!!' ¿¿¿¿¿

Mirage

Erlass-Sammlung für die Bundeswehr und Rechtsprechung

Reisekosten - Umzugskosten - Trennungsgeld - Beihilfen

Introduces a data-driven framework for measuring governance through a fourteen-component Macro-Governance Index, demonstrating its strong predictive power for national development outcomes and offering practical tools to diagnose governance gaps and guide policy interventions.
Every year, governments borrow trillions, spend billions on development programs, and publish volumes of economic statistics-yet no widely accepted framework exists for answering a deceptively simple question: is governance actually working? Traditional approaches rely on subjective expert assessments or narrowly focused indices that measure inputs rather than outcomes. Macro-Governance Theory proposes that governance can be measured with the same empirical rigor we bring to medicine, engineering, and economics-and that doing so is essential if citizens and policymakers are to hold institutions accountable for results. 

Drawing on 26 years of publicly available data across 170 countries, the book constructs the Macro-Governance Index (MGI)-a fourteen-component composite spanning infrastructure, connectivity, financial inclusion, human capital, security, institutional quality, and economic integration. The MGI correlates with the UN Human Development Index at r = 0.97, and this relationship is not driven by income alone: controlling for GNI, the framework retains substantial independent predictive power, confirming that governance infrastructure-not just wealth-determines whether nations deliver well-being to their citizens. 

The book reveals patterns that conventional measures miss. Novel metrics for credit access and household-level financial reach show that the effective economic gap between the Global North and Sub-Saharan Africa is approximately 70× rather than the 53× that standard income comparisons suggest-a hidden disparity with profound implications for development policy. A governance simulation framework models how investments in one dimension cascade through others, enabling policymakers to identify the highest-leverage interventions for their country's specific development stage. 

Seven detailed case studies-Singapore, Rwanda, Estonia, Botswana, Chile, Costa Rica, and Lebanon-demonstrate how the framework diagnoses governance strengths and weaknesses in practice. An analysis of the ten fastest-rising nations reveals that while successful governance strategies differ radically across political systems, they share common patterns in infrastructure sequencing and institutional development that the MGI captures and quantifies. 

Designed for dual utility, the book serves as an analytical framework for researchers and policymakers and as an accessible assessment tool for citizens through the companion website grademygovernment.com. A full reproducibility dataset covering all 170 countries across seven benchmark years is included, making this not just an argument for governance science but its working prototype.

A Data-Driven Framework for Measuring and Improving Governance Across Nations

Macro-Governance Theory

freytag & berndt Straßenkarte

Mit der Straßenkarte Schweden Süwest im Maßstab 1:250.000 finden sich Aktivurlauber die mit dem Auto, Motorrad oder Wohnwagen unterwegs sind bestens zurecht. Das weit verzweigte Straßennetz ist exakt abgebildet, Entfernungen und touristische Ausflugsziele sind in der Karte eingezeichnet.

Informationen zur Straßenkarte Schweden Südwest

- Maßstab 1:250.000

- Sehenswürdigkeiten

- Campingplätze und Stellplätze

- Ortsregister mit Postleitzahlen

- Cityplan Göteborg, Oslo

- ca. 123 x 94 cm

Der Vänersee ist der größte See Schwedens und bietet viele Möglichkeiten zum Angeln, Bootfahren und Schwimmen. Die Inseln der Schärenküste rund um Göteborg sind ein traumhaftes Ziel zum Wandern, Kajak fahren, Baden oder einfach zum Entspannen in malerischer Natur.

Auto- und Motorradfahrer schätzen die exakte Kartographie von freytag &amp;berndt besonders für die Planung und Orientierung vor Ort. Wohnwagenfahrer und Camper finden in der Karte natürlich alle Campingplätze und Stellplätze.

Diese Karte ist Blatt 2 der Kartenserie Schweden.

Die Kartenserie Schweden besteht insgesamt aus 5 Blättern:
Blatt 1: Schweden Süd Malmö - Helsingborg - Kalmar
Blatt 2: Schweden Südwest Göteborg - Vänersee - Karlstad
Blatt 3: Schweden Südost Stockholm - Uppsala - Linköping
Blatt 4: Schweden Mitte Sundsvall - Falun - Gävle
Blatt 5: Schweden Nord Schwedisch Lappland - Umeå - Östersund
Gedruckt in Österreich.

Sprachen: Deutsch, Französisch, Niederländisch, Italienisch, Ungarisch, Spanisch, Schwedisch, Englisch, Slowakisch

Straßen- und Freizeitkarte Göteborg - Vänersee - Karlstad, Camping- und Stellplätze, Blatt 2

freytag & berndt Straßenkarte Schweden Südwest 1:250.000

The Green Shift is unfolding. It is no longer a projection but a reality, unlocking a wealth of investment and business opportunities. In the face of environmental crisis, businesses, governments, and financial institutions must work together to drive the transition to sustainability.This book takes the reader on a clear and illuminating journey through the dynamic landscape of our evolving decarbonising world. Rich with insightful analysis, the meticulously researched road map empowers business leaders, financial experts, and policymakers to navigate the various dimensions of climate action. Corporate and investment banking veteran Joseph Jacobelli analyses the treacherous transition facing small to large companies and contends that evolving public policy and new finance paradigms will successfully propel businesses to drive the unfolding of a carbon-neutral planet. He demystifies the intricate issues surrounding company strategies for achieving carbon neutrality and climate resilience, from the inevitable phasing out of fossil fuels to the difficulties of geopolitical interactions. This book enables readers to comprehend the complex kaleidoscope of decarbonisation topics and seize the emerging business and investment opportunities, with real-world examples serving as inspiration.Powering the Unstoppable Green Shift is for those seeking to change their long-term strategies to account for the harsh realities of climate risk mitigation, invest sustainably, and create meaningful change - from corporate executives to financial professionals, policymakers to business consultants, nonprofit leaders to research analysts.

How Policy and Finance Transform Business to Lead Climate Action

Powering the Unstoppable Green Shift

In this modern day fairy tale, seven sisters raised in the woods fight to keep their freedom.Deep in the woods of western Finland, a bear hunter has raised his seven daughters to live off the land and steer clear of the trappings of life in town, like cell phones and a social life outside their family. When on his youngest Elga’s twelfth birthday the hunter is killed by his prey, and their mother dies soon thereafter, the sisters are left with unpaid bills and a leaky house. The tension between sticking to the wild ways their father taught them and submitting to well-meaning townsfolk’s efforts to “help” threatens to divide the seven sisters. Eldest Johanna tries to wield control, young Elga feels tempted by the pull to education, artist Laura spends all her time dreaming up sculptures and exploring nature – but their trips to the farmer’s market to sell foraged mushrooms and their free time exploring their vast forest home bring them together in riotous fun. With evocative language and visceral scene-setting, readers get lost in world they’ve invented together and join the fight to protect it.Inspired by Aleksis Kivi’s classic Finnish novel&nbsp;Seven Brothers&nbsp;(1870), The Bear Hunter’s Daughters is at once realistic and fantastical, an intensely sensory exploration of our essential bonds both with nature and with one another.

A Tale of Seven Sisters

The Bear Hunter's Daughters

'A brilliant and challenging book' GORDON BROWNFrom the founder of Britain's leading antifascist organisation, HOPE not hate, this is an urgent call to resist the forces of extremism on the march in Western societies - and how to go about it.If you're shocked and disconcerted by the rise of intolerance and hate, you're not alone.Drawing from 35 years of campaigning and journalism, Nick Lowles shows how anti-immigration, antisemitic and Islamophobic attacks have proliferated in the modern world, and how Britain - with the likes of Tommy Robinson and the growth of Reform UK - has been far from immune from far-right politics.From HOPE not hate's pioneering campaigns against the BNP in east London to the impact of the 'manosphere' and the issues in Netflix's Adolescence; from explorations of the pernicious influence of 'race science' and conspiracy theory to the interplay of deprivation and intolerance in Britain's deindustrialised towns, Lowles entwines his inspirational story with hard-won lessons from decades of activism.His conclusions - which do not shy away from awkward truths for campaigners - suggest practical ways for the far right to be defeated. And he shares powerful examples - from a participant-led youth club in Hull to Syrian refugees connecting with local people over falafel in Bradford - of finding the joy in showing that, hard as it can seem, HOPE can triumph over hate.

Lessons from Hope Not Hate

How to Defeat the Far Right

The UK has an existential crisis happening before our eyes. The UK has an existential crisis happening before our eyes. The lack of leadership and the exceptional low turnout at elections are producing outcomes that is a threat to democracy. Citizenship has no relevance in a world of nomads. We aim to offer solutions to this problem.

A Civil Society Response to Counter the Tide of Populism

Reimagining Economic Growth

Economy, Polity, and Society

Applications of Public Choice Theory to Public Policy

LONGLISTED FOR THE INTERNATIONAL BOOKER PRIZE 2026 'Zings and smarts in all the right places . . . breathtakingly original, profound but with a delicious dose of irreverence' INTERNATIONAL BOOKER PRIZE 2026 JUDGES 'Brilliantly funny, poignant and timeless . . . This newly Booker Prize-longlisted novel is ripe for book club discussions and is not recommended for public transport reading in case you, like this reviewer, miss your stop' READINGS BOOKS, Melbourne 'An entertaining, thought-provoking piece of fiction' A Life In Books 'Simple, delicate, delicious prose that delivers from the very first story' ⭐ ⭐ ⭐ ⭐ ⭐ READER REVIEW 'Smart, clever . . . such a brilliant read!' ⭐ ⭐ ⭐ ⭐ ⭐ READER REVIEW _______ 'You know, love is love, he says. But what about the revolution?' Intricately built and wickedly humorous, these five interconnected short stories are all about one thing: money. From an interview with a child-star-turned-thief to the mysterious death of an employee at a drug manufacturer - or the couple feigning marital bliss to keep their inheritance, Ia Genberg carefully unravels the value we place on both money and people. What does it really mean to be in debt to someone? How does our financial worth permeate the ways we think and feel? And what do we lose when we supposedly win? Small Comfort skewers its characters, slyly implicating the reader along the way. A brilliantly original and thought-provoking collection from the author and translator of The Details, shortlisted for the 2024 International Booker Prize. More praise for Small Comfort: 'A delightful and exquisitely executed literary mini-study that brings to mind Joan Didion' - Expressen 'Her humour and delight in language make the stories crackle with life' - Svenska Dagbladet 'I haven't read anything better this year' - Sydsvenskan 'Genberg captures, with intelligence and insight, the afflictions of our time' - Göteborgs-Poste Praise for Ia Genberg: 'Miraculous' - Hernan Diaz, author of Trust 'I wish I could write like this' - Fredrik Backman, author of A Man Called Ove 'So good that I kept underlining passages so I could reread them later' - Mark Haddon, author of The Curious Incident of the Dog in the Night-Time 'Mesmerizing and hot to the touch' - Catherine Lacey, New York Times

Longlisted for the International Booker Prize 2026

Small Comfort

Information Technology and Global Governance

In a digital world saturated with synthetic media and AI-shaped narratives, the quest for trustworthy public information has never been more urgent.&nbsp;
 Governing Public Information in the Age of AI
 explores how blockchain can strengthen the integrity of online communication at a moment when traditional platforms struggle to keep pace with algorithmic manipulation.
 Based on extensive field research, developer insights and real-world use cases, the book traces how distributed ledgers, tokenized incentives and decentralized identity tools can help verify content, track provenance and support more authentic exchanges across social networks. It unpacks both the promise and the limits of these systems, offering a clear look into emerging models that seek to counter deepfakes, misinformation and automated persuasion.Engaging and timely, the book will appeal to policymakers and scholars searching for practical ways to rebuild public confidence in information environments facing unprecedented disruption.Maxat Kassen
 &nbsp;is Professor of Digital Governance at Astana IT University, Kazakhstan.

Blockchain and Decentralized Trust

Governing Public Information in the Age of AI

How apprenticeship shaped the English economy Apprenticeship dominated training and skill formation in early modern Europe. Years spent learning from a skilled master were a nearly universal experience for young workers in crafts and trade. In England, when apprenticeship reached its peak, as many as a third of all teenage males would serve and learn as apprentices. In The Market for Skill, Patrick Wallis shows how apprenticeship helped reshape the English economy. Some historians see apprenticeship as a key ingredient in the industrial revolution; others agree with Adam Smith in seeing it as wasteful and conservative. Wallis shows that neither of these perspectives is entirely accurate. He offers a new account of apprenticeship and the market for skill in England, analyzing the records of hundreds of thousands of individual apprentices to tell the story of how apprenticeship worked and how it contributed to the transformation of England. Wallis details the activities of apprentices and masters, the strategies of ambitious parents, the interventions of guilds and the decisions of town officials. He shows how the system of early modern apprenticeship contributed to the growth of cities, the movement of workers from farms to manufacturing and the spread of new technologies and productive knowledge. In this groundbreaking study, Wallis argues that apprenticeship succeeded precisely because it was a flexible institution which allowed apprentices to change their minds and exit contracts early. Apprenticeship provided a vital channel for training that families could trust and that was accessible to most young people, whatever their background.

Apprenticeship and Economic Growth in Early Modern England

The Market for Skill

Citizens, Consumers and Customers in the Public Sector

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