Artificial Intelligence in the Insurance Industry

Artificial intelligence is rapidly transforming the insurance sector. This book explores how industry practitioners are already implementing AI and how its role will continue to develop. Covering foundational concepts, real-world use cases and strategic and regulatory considerations, it provides a comprehensive, practice-oriented perspective: How can an AI unit be established? What role does AI play in underwriting, brokerage, and back-office operations? And how is it transforming the customer experience? Leading experts from across the entire spectrum of the industry share their insights. The book examines the gap between AI's theoretical potential and its practical implementation, presenting a structured overview of current use cases, opportunities, and risks. It offers a clear understanding of how AI is shaping the insurance industry today - and how it is set to transform it in the years to come.