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Encouraging the Heart

Igniting Purpose and Providing Meaningful Recognition

"Developing genuine gratitude involves carefully observing what employees are doing, walking in their shoes, developing greater empathy, and sincerely trying to understand the challenges they face. It is about seeing good things happening and then expressing heartfelt appreciation for the right behaviors"-- Provided by publisher.

April 2025, ca. 272 Seiten, J-B Leadership Challenge: Kouzes/Posner, Englisch
Wiley
978-1-394-30390-8

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