Effective Client Management in Professional Services

How to Build Successful Client Relationships

Effective Client Management in Professional Services explains how firms become client-centric, providing a comprehensive, pragmatic, guide to the Client relationship journey, from identifying potential Clients to their engagement, care, retention, development, loyalty and beyond.

Dezember 2014, ca. 376 Seiten, Englisch
Taylor and Francis
978-1-4094-3789-5

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