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Kerley P: Civil Litigation (Book Only)

Civil Litigation (Book Only)

How access is replacing ownership--and changing who we are."You'll own nothing. And you'll be happy. Whatever you want you'll rent." That was the World Economic Forum's number one prediction for 2030, made back in 2016. The timing might be slightly off, but it's undeniably true that ownership is on a significant decline and is creating a tectonic shift from a society of owners to a society of users, renters, and streamers.As a result, we're trading ownership for access, purchases for subscriptions, and possessions for the rights to cloud-stored digital copies. Homeowners are giving way to forever renters, and some have even embraced the life of a digital nomad.This shift is more than just an economic one; it's a profound challenge to centuries of using ownership to form our identity. In fundamental, human ways, we are what we own. So what are we if we don't own much?In Possessions, Carey Morewedge, a leading researcher and powerful voice in behavioral science, marketing, and consumer behavior, leads us on a journey to answer that question. He takes us on a fascinating tour of the rapidly shifting landscape, from a life of creating ownership--possessing things--to a life of "liquid consumption"--life-as-a-service, in which all you possess are your experiences and your brand (and probably a phone). From Delaware goat farms to Australian housing tracts to a Quebec City ice hotel; from an artist in London to a former economist who lived for a time with only his devices and what he could carry on his back, you'll visit places and meet people that show just how complicated and compelling the idea of ownership is, why you value your things so much, and what happens when you can't (or decide not to) own something.As the economy continues to shift toward a reality closer to the World Economic Forum's prediction for 2030, Possessions will help you understand that shift and what it means to all of us--when we own less and use more.

How We Think about Our Stuff--And Ourselves--As We Own Less and Use More

Possessions

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

Biff for Healthcare

the Human Hedge

THE THIRD MIRROR A Parable of Entrepreneurial Accountability

What if the mirror you've been avoiding is the one that could save your business?
Denise built her fitness empire on the image of perfect control, until pregnancy threatened to shatter everything she'd worked for. Tez spent eighteen months pitching investors who didn't understand his vision for serving underbanked communities. Carolyn had thirty years of expertise helping families navigate social services, but couldn't figure out how to turn that knowledge into a consulting business.
Three entrepreneurs. Three crises. Three different ways of avoiding the same fundamental question: What happens when the story you've been telling about your business no longer matches the reality you're living?
Through the metaphor of three mirrors, this modern business parable reveals why sustainable success comes not from projecting perfection, but from honest self-assessment and community accountability. When Denise, Tez, and Carolyn stop running from their limitations and start building businesses around their authentic strengths, they discover something more powerful than individual achievement, the ability to create lasting impact through transparent collaboration.
Perfect for entrepreneurs who are tired of pretending they have it all figured out and ready to build something real, The Third Mirror offers a practical framework for turning vulnerability into competitive advantage and isolation into sustainable community.
Sometimes the most sustainable thing you can build is the courage to see yourself clearly and the wisdom to grow from what you find there.

A Parable of Entrepreneurial Accountability

The Third Mirror

Every satisfying business has the same five vital signs. Most owners never see them.

Revenue is growing. The team is busy. Customers keep coming in. Everything looks fine-until it isn't. The account runs dry. The biggest client leaves. The margins collapse. And the owner is left wondering: How did I miss this?

You didn't miss it. You were never taught what to look for.

Before the Flatline is a diagnostic manual for business owners, built from 25 years of turning around failing operations across five continents. Author Lukas Swid was the person companies called when a division was bleeding out-from Shanghai to São Paulo to small-town America-and the pattern was always the same: the numbers looked fine on the surface while the business was already dying underneath.

Inside, you'll learn the five Business Vital Signs every owner should monitor and how to read them before a crisis hits. Why revenue growth can actually be a warning sign of impending failure. How to diagnose cash flow hemorrhaging, customer concentration risk, and margin erosion in real time. The exact patterns that repeat in every failing business, regardless of industry or geography. Real turnaround stories from international operations that were weeks from collapse. A practical framework you can apply to your own business starting today.

This isn't theory. It's not a motivational playbook. It's pattern recognition from someone who has been inside hundreds of businesses at their most vulnerable-and learned to spot the fractures before they become fatal.

For small business owners, startup founders, CFOs, business advisors, and anyone who'd rather prevent a crisis than survive one.

Before the Flatline

Routledge Studies in Global Competition

The main purpose of this book is to provide a new framework to understand the question of how economic agents and their organizations acquire and coordinate innovative capabilities and new knowledge. Its particular focus is on the dynamics of knowledge production and organization at the firm level.

The main purpose of this book is to provide a new framework to understand the question of how economic agents and their organizations acquire and coordinate innovative capabilities and new knowledge. Its particular focus is on the dynamics of knowledge production and organization at the firm level.

Innovation Platforms as Emerging Organizational Structures in Complex Systems

The Economics of Knowledge Coordination

Systems Methodology in Sustainable Supply Chain Resilience

Make Technology Your Most Powerful Learning AllyAs an L&amp;D professional, you are experiencing a dramatic transformation in the way employees learn, work, and grow. How do you keep up with the fast pace of change so you can serve the needs of your learners and your organization? The Learning Technology Playbook is the essential resource you need to thrive in today’s training landscape.In this step-by-step guide, renowned learning technologist Pooja Jaisingh shares how she evaluates, adopts, and integrates new technology solutions. Using real-world examples from leading companies and insights from more than 30 industry leaders, Jaisingh demonstrates how to move from exploration to full integration of new technology, while keeping ethics, privacy, and inclusivity at the forefront.The Learning Technology Playbook is packed with:
<ul>
<li>Actionable strategies to prepare your organization for the next big leaps in learning</li>
<li>Reflection prompts to enhance your understanding of key concepts</li>
<li>Practical templates, checklists, audits, and planning worksheets to help you create future-ready content for tomorrow’s workplace</li>
<li>A glossary of tech jargon for easy reference</li>
</ul>This book empowers instructional designers, trainers, and consultants to become savvy technology strategists by learning to optimize workflows, future-proof learning initiatives, and champion innovation. Whether you’re just beginning your journey or advancing as an L&amp;D leader, Jaisingh will inspire you to harness learning technology as a force for growth and organizational success—and to claim your seat at the table by leading technology adoption responsibly and purposefully.

Real-World Methods to Evaluate, Pilot, and Scale L&d Tech

The Learning Technology Playbook

Reducing taxes is one of the best ways to boost your business's bottom line. Tax Savvy for Small Business is your one-stop guide for understanding how your business is taxed and how you can reduce your taxes. This book shows you how to: <ul> <li>deduct operating expenses</li> <li>deduct travel, vehicle, and meal expenses</li> <li>take advantage of tax credits</li> <li>write off long-term assets</li> <li>compare business structures</li> <li>keep solid business records, and</li> <li>handle an IRS audit.</li> </ul> This completely updated edition covers changes in tax rates, deductions, and credits. Tax Savvy for Small Business is the up-to-date resource you need to maximize your deductions and boost your business's bottom line.

A Complete Tax Strategy Guide

Tax Savvy for Small Business

Every Airbnb Host's Tax Guide is a clear, practical resource for U.S. short-term rental hosts. Packed with up-to-date information, you'll learn everything you need to know about short-term rental taxes in Every Airbnb Host's Tax Guide. This book is the essential, easy-to-follow reference for U.S. short-term rental hosts to learn about how to save on taxes, maximize deductions, and stay compliant with current IRS rules. Whether you rent your property through Airbnb, Vrbo, or another platform, you want to make sure you understand all the tax rules, including the 20% pass-through deduction. Every Airbnb Host's Tax Guide tells rental hosts everything they need to know about taxes for short-term rentals, including deductions they may take, depreciation, when short-term rentals are tax-free, and how to report rental income. This new edition also has information on how short-term rental hosts can protect themselves from IRS audits, as well as strategies for deducting rental losses. It also discusses how the One Big Beautiful Bill Act (the massive tax reform law passed in 2025) affects short-term rental hosts. Take all the short-term rental deductions to which you're entitled, pay no more tax than is legally required, and stay out of trouble with the IRS. This book provides all of this information in a practical, easy-to-understand way. All short-term rental hosts in the United States can benefit from this comprehensive tax guide. Every Airbnb Host's Tax Guide is the first, and still the best, of its kind.

Every Airbnb Host's Tax Guide

This book summarizes the 'rules of the service game' and presents the distilled lessons from three leaders' decades-long experience in consulting, teaching, and research on service, summarizing the 'rules of the game' they have learned. In particular, the authors emphasize that people (customers, employees, and managers) remain a prominent key to success in service, regardless of the level and extent of technology, robotics, and artificial intelligence (AI) involved.Embracing the social psychology of the various stakeholders and the settings in which they interact is critical for the long-term health of service organizations because this is what can yield sustainable competitive advantage. To be effective, service leaders need to understand the complexities of people so that they can create and support appropriate psycho-social contexts in their organizations.This book draws on the interrelated disciplines of social psychology, organizational behavior, and organizational psychology to distill fundamental principles that help inform the effective management of people and their organizational contexts. This book summarizes the most important 'rules of the game' on how to build effective service organizations for people to innovate, design, and co-create value.Rules of the Service Game provides a sharp and concise summary of how to manage a service organization by three thought leaders in this field. It reveals how people are central to the development of services whether those are delivered via technology, personally, or -- more likely -- a combination of these. This book deals with the organizational and contextual issues that produce the service quality marketing promotes. A central focus of the book is talent management -- how to attract, retain, and manage the talent necessary for creating and implementing the wide range of service delivery systems that will be required in the future.

Rules of the Service Game: What Service Leaders Need to Know

In Alchemy of Chaos, Christine Thompson offers a radical guide for harnessing the power of the unknown by applying alchemical principles to the chaotic gauntlets of modern leadership and soulful flourishing. Chaos. Destruction. Disorder. Confusion. It’s everything most try to avoid. But should it be? Are you willing to entertain another perspective? As a sought-after executive advisor to visionary leaders and power brokers in business, entertainment, and culture, Christine Thompson explores an unconventional approach to leadership that utilizes chaos—both internal and external— as a tool to support growth, expand perspective, and hone mastery. Her debut book, Alchemy of Chaos, aims to crystalize and develop what is required to lead in times of uncertainty. It reframes chaos as an essential natural phenomenon that can be leveraged to create new pathways of thought, action, and possibility. Drawing upon archetypal psychology, ancient wisdom, ontological philosophy, and personal insights, she posits that a full embrace of the turbulent unknown will drive our evolution as individuals and as a society. Alchemy of Chaos is a book brimming with the possibility of a robust experience found within unexpected avenues. It guides you through an exploration of these avenues so you may mobilize your best resources and walk your unique path of self-actualization no matter the circumstances. Learning how to harness the power of the unknown is fundamentally transformative. On this pathway, you discover that true innovation happens in provocative ways, and that to create from beyond the known, you must first see what is here. This is a journey of paradox and perspective. Mystery activates us. Contrast defines us. Wonder moves us. All these things are the fabric of chaos.

A Radical Guide for Harnessing the Power of the Unknown

Alchemy of Chaos

Civil Litigation (Book Only)

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