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DIGITAL BUSINESS GUIDES

Andreas Pörtner

CDP - Customer Data Plattformen

Auswahl, Einführung und Konfiguration

Spanning a stellar career as the leader of large organisations across government, industry and education, Sir Alan Wilson has developed a deep insight into what 'actually' works in practice through the lens of systems analysis.Leaders and managers face daily challenges but need to articulate and communicate their objectives and plans for the longer term in a complex and rapidly changing environment. In the first part, five key elements of the framework are demonstrated in successive chapters: systems and the 'big picture'; strategy; finance; structures; and integrating through 'making things work'. The second part reveals the urgent challenges that translate from the global and international through to national and local scales: climate change and sustainability, security, pandemics, and social inclusion. The evolution of technology, artificial intelligence, and data science demand stronger strategies, leadership, and management across all organisations at all scales. This book responds to this need by providing international case studies, a unique framework, and references to out-of-the-box thinking that can be applied to a variety of circumstances.Leading and Management is a valuable resource for leaders and managers at all levels in any kind of organisation, particularly in universities, local authorities, government departments, industry, and those responsible for managing research.

Learning from Experience

Leadership and Management

El gurú de los equipos de alto rendimiento revela las estrategias clave para trabajar con todo tipo de personas (incluso las más difíciles). ¿QUIÉN ES LA PERSONA MÁS COMPLICADA CON LA QUE TRABAJAS? Es probable que no necesites pensarlo demasiado para responder a esta pregunta. Ya sabes cuál es su nombre, cuál es su puesto, cuáles son sus manías y sus defectos. Has vivido de primera mano el desgaste mental y emocional que deja a su paso. Has visto los problemas que genera en todo el equipo. Te gustaría arreglarla, cambiarla, ignorarla o teletransportarla a una dimensión paralela. Pero no puedes, tienes que colaborar con ella. Podrías dejar el trabajo, pero en el siguiente te estará esperando otra persona complicada, así que necesitas estrategias efectivas para colaborar con (casi) cualquier persona, en especial con las más exigentes, ásperas o problemáticas. A partir de su experiencia como consultor internacional con equipos y líderes,desde el glamuroso mundo del deporte y el entretenimiento, hasta el rigor de las finanzas, las aseguradoras, la industria farmacéutica y el sector industrial-, Ryan Leak ofrece estrategias contrastadas para: <ul><li>Ver a las personas difíciles como seres humanos a los que comprender, y no como problemas por resolver.</li><li>Desintoxicar expectativas poco realistas y aprender a convivir con lo complicado.</li><li>Comunicarte de forma eficaz en entornos complejos.</li><li>Aceptar el desacuerdo saludable como una herramienta para encontrar mejores soluciones.</li><li>Establecer límites que les permitan a los demás entrar en tu mundo sin dejar que lo controlen.</li></ul>ENGLISH DESCRIPTION A New York Times Bestseller! Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams. Who is the most complicated person you work with? You probably don’t have to think very hard to answer that question. You already know their name, their job title, their quirks, and their flaws. You have firsthand experience with the mental and emotional fallout they leave in their wake. You’ve seen the problems their complexity creates for everyone on their team. You wish you could fix them, solve them, ignore them, or teleport them to a parallel dimension. But you can’t. You have to work with them. (You could quit, but your next job will have a complicated person waiting for you.) That means you need effective strategies to collaborate with (nearly) anyone. Especially the picky, prickly, problematic ones. Drawing from his global consulting experience with teams and leaders from the glitz of sports and entertainment, to the number-crunching world of finance, to the meticulous realms of insurance, pharma, and manufacturing, Ryan Leak provides proven strategies for…<ul><li>Seeing challenging individuals as human beings to understand rather than problems to solve</li><li>Detoxing unrealistic expectations and getting comfortable with complicated</li><li>Learning to communicate effectively in complex environments</li><li>Embracing healthy disagreement as a tool to discover better solutions</li><li>Setting boundaries that let people into your world without letting them run your world</li></ul> “The process of learning to collaborate with difficult individuals is transformative—it’s a gateway to greater creativity, stronger teams, and increased productivity,” Leak explains. “On the other side of complicated is the wonderful, wide-open world of effective collaboration and a workplace you love.”

Cómo trabajar con gente complicada / How to Work With Complicated People: Strategies For Effective Collaboration With (Nearly) Anyone

British country houses have experienced a renaissance since the early 1970s. A new accord is needed today, recognising the increasingly contested contribution of country houses to British cultural life.


Fifty years ago, the future for country houses in Britain looked bleak. The Victoria &amp; Albert Museum's exhibition The Destruction of the Country House, which opened in October 1974, charted the loss of over a thousand country houses in the preceding century. The makers of the exhibition warned that history could be "about to repeat itself" because of the threats besetting mansion properties, principally from higher taxation. Houses faced the prospect of having to be stripped of their collections and sold for use as offices, hotels, or hospitals, with their parks and gardens turned into golf clubs. Government might afford to save just a handful of the most significant of these places, working in tandem with charities such as the National Trust. The rest would be consigned to history.


This book traces the history of country houses in Britain, from the Destruction exhibition to the present day. The wave of country house losses anticipated in 1974 never actually happened. Instead, over the next five decades Britain's country houses experienced a renaissance. Fiscal rules changed in the mid-1970s to make it easier for owners to hold on to their assets. Economic improvements in the 1980s and 1990s allowed many houses and estates to develop profitable commercial businesses. All of this was achieved only after dedicated campaigning from heritage organisations in support of the country house cause. The book argues that a new accord is needed today, to recognise and value the ongoing, if increasingly contested, contribution of country houses to British life and culture in the twenty-first century.

The British Country House Revival

It's Not too Late to Build Toward a Better Future!Rick Caruso has earned a reputation for being a problem solver--somebody who's not afraid of facing big challenges. From his appointment to Water Commissioner and later Police Commissioner in Los Angeles to his bold real estate ventures, Caruso made the decisions he felt were right, even in the face of staunch adversity. In Its Not Too Late, Caruso shares the lessons he learned from his experiences while offering us all a path forward to a better future. At a time when more importance is placed on choosing sides than actually getting things done (let alone done right), Caruso offers refreshing perspective and will teach you how to let go of false divisions, and instead to embrace the search for actual answers and solutions.Togetherness, brotherhood, sisterhood, faith in each other, respect for each other, the ideals preached in almost every faith on Earth are the way forward, no matter how difficult the climb in front of us may seem. And ultimately, the only way we will get back on that path is for each of us to step up, with integrity, in whatever small way we can: for our kids, for our communities, for our country, and for each other.

It’s Not too Late to Build Toward a Better Future!

The Power of Finding Steadfast Solutions

It's Not Too Late

Project Stakeholder Engagement provides concepts and frameworks that can help the reader gain insights into a project's stakeholders, and how to engage them. It also gives suggestions for how to identify and understand stakeholders, and how to create an engagement plan with communication and other activities.Readers will gain essential skills to drive project success by learning to systematically analyse stakeholders and develop targeted engagement strategies. The book delivers these benefits through research-based frameworks illustrated with real-world examples, mini-cases highlighting key concepts, and comprehensive case studies bridging theory and practice. Written primarily for undergraduate and postgraduate students in project management and business administration, this book is equally valuable for practising project managers, consultants, and executives seeking to enhance their stakeholder engagement skills. It's particularly relevant for courses in project management, project stakeholder engagement, and value creation.Supporting materials include PowerPoint slides summarizing key frameworks and an instructor's manual with teaching notes for case studies, facilitating effective classroom discussion and application of the book's principles.

Analysis, Involvement, and Communication

Project Stakeholder Engagement

What does it take to lead in the modern workplace?&nbsp;This comprehensive playbook&nbsp;provides a definitive answer for&nbsp;leaders of all levels, addressing 21 common challenges with practical, science-backed advice—from&nbsp;the renowned executive coach and author of How to Have a Good Day Caroline Webb. Leaders everywhere are under pressure. They must deliver immediate results, while building for the long term. They need to lift themselves up to see the whole field of play, while moving their teams steadily forward on the ground. Meanwhile, technology is changing faster than ever, and the division of labor between human and machine keeps shifting. What does it take to&nbsp;lead intelligently through all of that?&nbsp; Powered by the science-based approach that made her first book, How to Have a Good Day, an instant and enduring success,&nbsp;Caroline Webb’s Leadership Intelligence enables leaders to excel at this unique time in history.&nbsp;Rooted in insights from psychology, neuroscience and behavioral economics, and enlivened by stories from real-life leadership role models,&nbsp;the book gives readers the actionable&nbsp;advice&nbsp;they need to lead people effectively, day after day.&nbsp; Webb distills her three decades of work advising senior executives into a playbook for mastering 21 challenges that sit at the heart of contemporary leadership. Arranged under three key strengths of a great leader—making consistently wise choices,&nbsp;inspiring people to perform at their best, and&nbsp;building resilience to ups and downs—the book will show readers how to ace challenges, including: <ul><li>making smarter decisions </li><li>managing conflict skillfully </li><li>building trust within your team</li><li>developing colleagues’ capabilities</li><li>steering through uncertainty&nbsp;and crisis</li></ul> Famed leadership expert Tom Peters has praised Caroline Webb’s “peerless translation of the behavioral sciences into tools.” Leadership Intelligence is practical enough to be consulted in the heat of a crisis, yet broad enough to guide every aspect of leadership. It’s designed to make leading feel less like guesswork and more like a craft—an indispensable toolkit that ambitious managers will return to year after year.

Science-Backed Strategies for Mastering 21 Everyday Management Challenges

Leadership Intelligence

Build organizations where employees feel truly safe to learn, contribute, and challenge the status quo. The proven practical guide to psychological safety is now expanded with updated research and powerful new frameworks and tools. Psychological safety—the belief that you can speak up without risk of punishment or humiliation—is crucial for high-performing teams and innovative organizations. This revised and expanded edition of Timothy Clark's groundbreaking framework provides leaders with a research-backed roadmap through four distinct stages that enable individuals to feel safe, valued, and empowered. The four stages build progressively: <ul><li>Inclusion Safety (feeling included and accepted),</li><li>Learner Safety (feeling safe to learn and ask questions),</li><li>Contributor Safety (feeling safe to contribute and participate), and</li><li>Challenger Safety (feeling safe to challenge the status quo and speak truth to power).</li></ul> This new edition adds compelling quantitative evidence from Clark's global database of 1.2 million data points, validating the four-stage model across cultures and demographics. New chapters explore what psychological safety is not, the dangers of “nice” cultures, the relationship between psychological and physical safety, and practical measurement strategies. Leaders will learn to banish fear, create performance-based accountability, and build environments where people thrive beyond expectations.

Build organizations where employees feel truly safe to learn, contribute, and challenge the status quo. The proven practical guide to psychological safety is now expanded with updated research and powerful new frameworks and tools. Psychological safety—the belief that you can speak up without risk of punishment or humiliation—is crucial for high-performing teams and innovative organizations. This revised and expanded edition of Timothy Clark's groundbreaking framework provides leaders with a research-backed roadmap through four distinct stages that enable individuals to feel safe, valued, and empowered. The four stages build progressively: <ul><li>Inclusion Safety (feeling included and accepted),</li><li>Learner Safety (feeling safe to learn and ask questions),</li><li>Contributor Safety (feeling safe to contribute and participate), and</li><li>Challenger Safety (feeling safe to challenge the status quo and speak truth to power).</li></ul> This new edition adds compelling quantitative evidence from Clark's global database of 1.2 million data points, validating the four-stage model across cultures and demographics. New chapters explore what psychological safety is not, the dangers of “nice” cultures, the relationship between psychological and physical safety, and practical measurement strategies. Leaders will learn to banish fear, create performance-based accountability, and build environments where people thrive beyond expectations.

How to Build a High-Performance Culture

The 4 Stages of Psychological Safety, Second Edition

Perfect for event organizers, community builders, hosts - and anyone interested in creating meaningful, human-led events and gatherings. "Magical" is the word most used to describe the Do Lectures. It's where world-class speakers share their story in a former cowshed. Where attendees dine amongst raised beds. And where secret gin bars and hot tubs wait to be discovered... In Do Curate, Clare Hieatt shares insight and learnings from over a decade hosting this iconic event. From curating the speaker lineup to selecting the most fragrant woods to burn, she knows that every detail counts. Now, she will help you to elevate your own events and gathering. Discover: <ul><li>The secret to good curation, from arrival to departure</li><li>Ways to create a more sensory experience</li><li>Why authenticity and human connection are key</li><li>How small events build community</li></ul>Whether corporate conferences or dinner parties, successful hosting is about making people feel at home and creating the conditions for magic to happen: new ideas, experiences and connections. And it's all in the curation.

How to create a small magical event

Do Curate

A Guide to Reinventing Value, Innovation, and Collaboration in Organizations

Co-Creating the Future with AI

The extractive economy is failing. The regenerative economy is being built. This is the definitive field manual for entrepreneurs, investors, and changemakers ready to stop tinkering with a broken system—and start building what replaces it. When Laurie Lane-Zucker coined the term impact entrepreneur in 2011, he named an emerging movement. Fifteen years later, that movement has reached a breakthrough. The Impact Entrepreneur Breakthrough maps how to join it. Part manifesto and part operating manual, this book shows how enterprises, ownership, capital, markets, security, and culture must transform together—and provides practical tools to begin immediately. Drawing on three decades at the forefront of impact investing and regenerative economics, Lane-Zucker introduces powerful new frameworks, including the Five Pillars of Real Security, the Prevention Dividend, and Defense as a Service—reimagining protection as shared resilience rather than fortified isolation. You’ll learn to <ul><li>design enterprises that heal communities and ecosystems;&nbsp;</li><li>structure ownership so mission survives growth and succession;&nbsp;</li><li>deploy capital for long-term resilience;&nbsp;</li><li>rethink risk through prevention and collaboration;&nbsp;and</li><li>translate regenerative values into concrete strategies and decisions.</li></ul> Each chapter moves from analysis to action, with real-world applications from practitioners already building the Impact Economy. The breakthrough is happening now. The question is whether you’ll participate.

The extractive economy is failing. The regenerative economy is being built. This is the definitive field manual for entrepreneurs, investors, and changemakers ready to stop tinkering with a broken system—and start building what replaces it. When Laurie Lane-Zucker coined the term impact entrepreneur in 2011, he named an emerging movement. Fifteen years later, that movement has reached a breakthrough. The Impact Entrepreneur Breakthrough maps how to join it. Part manifesto and part operating manual, this book shows how enterprises, ownership, capital, markets, security, and culture must transform together—and provides practical tools to begin immediately. Drawing on three decades at the forefront of impact investing and regenerative economics, Lane-Zucker introduces powerful new frameworks, including the Five Pillars of Real Security, the Prevention Dividend, and Defense as a Service—reimagining protection as shared resilience rather than fortified isolation. You’ll learn to <ul><li>design enterprises that heal communities and ecosystems;&nbsp;</li><li>structure ownership so mission survives growth and succession;&nbsp;</li><li>deploy capital for long-term resilience;&nbsp;</li><li>rethink risk through prevention and collaboration;&nbsp;and</li><li>translate regenerative values into concrete strategies and decisions.</li></ul> Each chapter moves from analysis to action, with real-world applications from practitioners already building the Impact Economy. The breakthrough is happening now. The question is whether you’ll participate.

A Field Manual for the Regenerative Economy

The Impact Entrepreneur Breakthrough

Dieses Lehrbuch bietet einen systematischen Überblick über das externe Rechnungswesen, welches die außerhalb eines Unternehmens stehenden Stakeholder über die wirtschaftliche Lage informiert. Dabei ist der Jahresabschluss (Bilanz, Gewinn- und Verlustrechnung sowie ggf. Anhang) die einzige gesetzlich vorgeschriebene und normierte Informationsquelle, die Aussagen zur wirtschaftlichen Situation eines Unternehmens liefern kann. Daher ist eine fundierte Analyse des Jahresabschlusses Voraussetzung, um zuverlässige Erkenntnisse hinsichtlich der Vermögens-, Finanz-und Ertragslage eines Unternehmens zu erhalten. Gleichzeitig ist es von entscheidender Bedeutung, die Auswirkungen unternehmerischen Handelns unter Berücksichtigung steuer- und bilanzpolitischer Gestaltungsmöglichkeiten und deren Auswirkungen auf das Bilanzbild einschätzen zu können. Für die 4. Auflage wurde das Werk vollständig überarbeitet und für eine optimale Prüfungsvorbereitung um weitere Übungsaufgaben mit Lösungen erweitert.
 
 Der Inhalt
 
 •	Grundlagen des betrieblichen Rechnungswesens•	Finanzbuchführung•	Rechnungslegung nach HGB•	Jahresabschlussanalyse
 
 Die Autoren
 
 Prof. Dr. Ingo Fross ist Professor für Allgemeine Betriebswirtschaftslehre, insbesondere Rechnungswesen, Wirtschafts- und Steuerrecht an der FOM Hochschule für Oekonomie und Management in Frankfurt am Main.
 
 Prof. Dr. Anette Renz ist Professorin für Internes und Externes Rechnungswesen an der Dualen Hochschule Baden-Württemberg in Villingen-Schwenningen.

Dieses Lehrbuch vermittelt Studierenden im Fach Rechnungswesen zunächst die notwendigen Grundlagen der Buchführung und des Jahresabschlusses nach HGB und IFRS. Anschließend werden die in der Praxis vorrangig verwendeten Verfahren der Jahresabschlussanalyse (Kennzahlen, Diskriminanzanalyse und neuronale Netze) aufbereitet und kritisch betrachtet. Insbesondere die sich in einer Entwicklung befindenden wertorientierten Kennzahlen werden ausführlich vorgestellt. neben einer Vielzahl von Abbildungen und Tabellen zeichnet sich das Werk durch ausführliche Beispiele und durch einen umfangreichen Aufgaben- und Übungsteil (inklusive Lösungsskizze) aus, der die Anwendung des theoretischen Wissens überprüfbar macht. Daher ist dieses Buch sowohl für Studierende der Wirtschaftswissenschaften als auch für diejenigen von Interesse, die sich einen Überblick über den Bereich der Buchführung und Bilanzierung sowie der Jahresabschlussanalyse verschaffen möchten.&nbsp;

Buchführung, Bilanzierung und Jahresabschlussanalyse

Externes Rechnungswesen

Wie wir über Geld denken, ist oft ein Echo unserer Kindheit. Dieses Buch zeigt, wie finanzielle Bildung in der Familie gelingt, indem es nicht nur die Kinder, sondern auch das innere Kind der Eltern anspricht.


Begleite die neugierigen Freunde Mia und Finni dabei, wie sie das Geheimnis des Geldes entdecken. Parallel erhalten Eltern wertvolle Impulse, die eigene Prägungen bewusst machen: Wie spreche ich mit meinem Kind über Geld, ohne unbewusste Ängste zu übertragen? Wie heile ich die Glaubenssätze meines inneren Kindes und schaffe eine gesunde finanzielle Basis für die ganze Familie?


Dieses Buch verbindet eine liebevolle Erzählung für Kinder mit einem tiefgründigen Ratgeber für Eltern. Es schafft eine Basis für offene Familiengespräche und stärkt das Selbstvertrauen der nächsten Generation, während Eltern die Beziehung ihres inneren Kindes zu Geld verstehen und positiv gestalten lernen. Ein unverzichtbarer Leitfaden für finanzielle Bildung, die bei uns selbst beginnt.

Was dein inneres Kind fürs Leben über Geld lernen sollte

Geldbewusstsein beginnt zu Hause

CDP - Customer Data Plattformen

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