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Springer Nature Proceedings excluding Computer Science

José C. Matos

Paulo B. Lourenço

Daniel V. Oliveira

Jorge Branco

Dirk Proske

Rui A. Silva

Hélder S. Sousa

20th International Probabilistic Workshop

IPW 2024

Flying in the Face of Criminalization examines the critical intersection between aviation safety investigations and criminal proceedings. This comprehensive analysis reveals how the legal system's punitive approach often conflicts with aviation's core objective of learning from mistakes to enhance safety.

Navigating Personal and Corporate Liability in Aviation

Flying in the Face of Criminalization

In diesem Buch wird ein systematischer Ansatz zum Aufbau und zur Entwicklung des Einkaufscontrollings vorgestellt, mit dem der Wertbeitrag des Einkaufs im Unternehmen transparent wird und effizient gesteuert werden kann. Dieser Ansatz wird für den Einsatz in der Praxis konkretisiert, z. B. durch die Beschreibung aller wesentlichen Kennzahlen und deren Umsetzungsbarrieren. Zahlreiche Beispiele und Übungsaufgaben verdeutlichen den praktischen Nutzen.

Der Einkauf verantwortet in vielen Unternehmen 50 bis 70 Prozent der Gesamtkosten. Darüber hinaus leistet er einen wesentlichen Beitrag zur Entwicklung von Wettbewerbsvorteilen, wie zum Beispiel Steigerung der Flexibilität in der Supply Chain oder Innovationen. 
In diesem Buch wird ein systematischer Ansatz zum Aufbau und zur Entwicklung des Einkaufscontrollings vorgestellt, mit dem der Wertbeitrag des Einkaufs im Unternehmen transparent wird und effizient gesteuert werden kann. Dieser Ansatz wird für den Einsatz in der Praxis konkretisiert, z. B. durch die Beschreibung aller wesentlichen Kennzahlen und deren Umsetzungsbarrieren. Zahlreiche Beispiele und Übungsaufgaben verdeutlichen den praktischen Nutzen.

Systematischer Ansatz - Praxisleitfaden - Übungsaufgaben

Einkaufs- und Supply-Controlling

Lecture Notes in Operations Research

This book presents recent research and practice advances in the field of Service Science. It contains selected papers from the 2025 INFORMS International Conference on Service Science, held in Oxford, UK from July 1-3, 2025. The book explores how AI, data, and digital technologies are driving sustainable transformation across industries and society at both national and international levels. It presents new theoretical frameworks, empirical research, and practical applications in the interdisciplinary fields of AI, digital transformation, and service science. The content includes empirical studies, modeling, and theoretical research that examine how AI and data are advancing sustainability across service systems. Topics covered include AI-driven smart cities, sustainable systems, the digital economy, AI ethics and governance, public health and AI, human-AI collaboration, machine learning and data-driven decision-making, quantum computing in service science, and the digital transformation of traditional industries.

This book presents recent research and practice advances in the field of Service Science. It contains selected papers from the 2025 INFORMS International Conference on Service Science, held in Oxford, UK from July 1-3, 2025. The book explores how AI, data, and digital technologies are driving sustainable transformation across industries and society at both national and international levels. It presents new theoretical frameworks, empirical research, and practical applications in the interdisciplinary fields of AI, digital transformation, and service science. The content includes empirical studies, modeling, and theoretical research that examine how AI and data are advancing sustainability across service systems. Topics covered include AI-driven smart cities, sustainable systems, the digital economy, AI ethics and governance, public health and AI, human-AI collaboration, machine learning and data-driven decision-making, quantum computing in service science, and the digital transformation of traditional industries.

Proceedings of 2025 INFORMS Conference on Service Science, Oxford, UK, July 1-3, 2025

AI, Society and Digital Transformation

Why do some people thrive under uncertainty while others freeze? Why do organizations consistently misjudge their best decision-makers?

Risk Efficacy presents a groundbreaking framework for measuring decision-making quality independent of outcomes. Drawing on research from cognitive science, organizational psychology, and high-stakes domains including trauma medicine, trading, and professional motorsport, this book reveals why traditional performance metrics systematically misread the people organizations most need.

The Risk Efficacy framework evaluates decision-making across four dimensions: Calibration (alignment between confidence and accuracy), Informed Navigation (quality of information gathering and synthesis), Resilience (capacity for adaptation and recovery), and Outcome Achievement (results in context of process quality).

Through case studies ranging from the D-Day invasion to Chilean mining rescues, Wu demonstrates how measurement systems optimized for stable environments fail catastrophically in volatile ones-and how this creates systematic bias against adaptive thinkers, particularly women and cross-domain experts whose decision-making styles don't match traditional leadership stereotypes.

This book is essential reading for leaders building teams for uncertain futures, HR professionals designing assessment systems, individuals seeking to understand and demonstrate their decision-making strengths, and anyone navigating a world where intelligent adaptation is as critical as good planning.

Risk Efficacy is infrastructure for a new way of measuring what matters.

How to Measure Decision Making in an Age of Uncertainty

Risk Efficacy

Strengthen business resilience and make informed decisions across complex third-party and supply chain ecosystems.

Risk Management for Third Parties and Supply Chains gives senior leaders proven tools for governing risk, improving oversight and safeguarding operational continuity in a volatile global environment. With shifting regulations, geopolitical shocks and rising dependency on external partners, this book shows how to build a strategic, enterprise-wide approach that delivers measurable results.

Written by risk experts James Crask and Catherine Cyphus, the book examines the root causes of today's supply chain crisis and reveals how ineffective third-party management undermines performance, cost control and long-term stability. Through strategic models and real-world examples, it outlines how to establish governance structures, controls and decision frameworks that elevate resilience to an enterprise priority.

You'll learn how to:
- Apply proven tools for assessing, prioritizing and mitigating third-party and supply chain risks
- Engage senior stakeholders and align risk initiatives with financial and strategic outcomes
- Balance cost efficiency with resilience to support informed leadership decisions
- Implement roadmaps, toolkits and deep-dive assessments to deliver repeatable results

With clear guidance on systems, controls and leadership engagement, this book equips executives to deliver a resilient third-party and supply chain risk management strategy that protects value across the organization.

Themes include: third-party risk, supply chain risk, supply chain resilience, governance models, enterprise risk, data-led decision making, operational continuity

An Enterprise-wide Approach to Resilience

Risk Management for Third Parties and Supply Chains

Classroom Companion: Business

This textbook offers an introduction to supply chain digital twins and AI&nbsp;in a concise but comprehensive form covering management, modeling and technology perspectives. It is designed as a supplementary satellite book for textbook “Global Supply Chain and Operations Management” advancing the topics of the digital supply chain. The book aims at delineating major design principles and technologies and explaining methodologies for supply chain analytics in digital twins. Throughout the book, numerous practical examples and short case-studies are&nbsp;provided to illustrate theoretical concepts. It also reviews and explains novel frameworks and concepts related to digital ecosystems and agentic AI.
The book provides a structured presentation and explanation of major concepts, methods, and digital technologies for building or improving supply chain digital twins in a simple and predictable format, making it accessible to students and professionals with backgrounds in management or engineering. Application scenarios are considered, such as using digital twins for stress testing of supply chain resilience as well as building digital twins in automotive industry.
Graduate and PhD students, as well as supply chain professionals, will benefit from the book’s structured and didactically oriented presentation of the concepts, principles, and methods behind digital twins. By equipping readers with practical knowledge of contemporary theories and technologies, the book supports both academic learning and the development of digital supply chains in practice.

This textbook offers an introduction to supply chain digital twins and AI&nbsp;in a concise but comprehensive form covering management, modeling and technology perspectives. It is designed as a supplementary satellite book for textbook “Global Supply Chain and Operations Management” advancing the topics of the digital supply chain. The book aims at delineating major design principles and technologies and explaining methodologies for supply chain analytics in digital twins. Throughout the book, numerous practical examples and short case-studies are&nbsp;provided to illustrate theoretical concepts. It also reviews and explains novel frameworks and concepts related to digital ecosystems and agentic AI.The book provides a structured presentation and explanation of major concepts, methods, and digital technologies for building or improving supply chain digital twins in a simple and predictable format, making it accessible to students and professionals with backgrounds in management or engineering. Application scenarios are considered, such as using digital twins for stress testing of supply chain resilience as well as building digital twins in automotive industry.Graduate and PhD students, as well as supply chain professionals, will benefit from the book’s structured and didactically oriented presentation of the concepts, principles, and methods behind digital twins. By equipping readers with practical knowledge of contemporary theories and technologies, the book supports both academic learning and the development of digital supply chains in practice.

Introduction to Supply Chain Digital Twins and AI

How can leaders ensure business continuity plans deliver proven results under real-world pressures?

Practical Business Continuity Exercises is a strategic guide for business continuity leaders and managers who need tools to test their organization's resilience to disruption. From cyberattacks and IT failures to supply chain breakdowns and geopolitical crises, this book shows how to design exercises that protect operations, safeguard reputation and secure long-term stability.

Written by Charlie Maclean-Bristol, it provides a guidance for developing exercises that align with global standards including ISO 22301:2019 and ISO 22398:2013. Through expert insight, it equips leaders to stress-test their organization's business continuity plans, measure performance and ensure ROI on resilience investments.

You'll learn how to:
- Select the most effective exercise to match organizational priorities
- Strengthen leadership decision making in simulated high-pressure scenarios
- Embed risk governance and compliance into continuity strategies
- Measure outcomes and sustain resilience with clear, data-led metrics

Featuring real-world examples and practical tools, Practical Business Continuity Exercises enables leaders to anticipate disruption, maintain stakeholder confidence and deliver lasting organizational resilience.

Themes include: business continuity exercises, resilience strategy, risk management, ROI in continuity planning

How to Test Your Organization’s Resilience

Practical Business Continuity Exercises

BA kompakt

Kundenzufriedenheit hängt in hohem Maße davon, ob es Anbietern gelingt, eine Dienstleistung oder eine Ware zur richtigen Zeit, am richtigen Ort, in der richtigen Qualität und Menge bereitzustellen. Die Autoren vermitteln in dem Lehrbuch ein fundiertes Verständnis für präventives Qualitätsmanagement und für die Instrumente der Qualitätsplanung, -lenkung, -sicherung und -verbesserung. Der Stoff ist auf das Bachelor-Studium zugeschnitten und lerngerecht aufbereitet: mit Aufgaben und Lösungen, Beispielen aus der Praxis und anschaulichen Abbildungen.

Kundenzufriedenheit und Kundenloyalität wird in hohem Maße durch die Fähigkeit des Anbieters beeinflusst, eine Dienstleistung oder ein Sachgut zum richtigen Zeitpunkt, am richtigen Ort, in der richtigen Qualität und in der richtigen Menge bereitzustellen. Das vorliegende Buch erläutert die wichtigsten Werkzeuge und Konzepte, mit denen es gelingt, kurze Lieferzeiten und eine hohe Lieferzuverlässigkeit für den Kunden zu gewährleisten, ohne auf kostspieliges "troubleshooting", große Kapazitätspuffer und hohe Bestände zurückgreifen zu müssen. Für die Dienstleister werden die Besonderheiten der Erstellung und Beschaffung von Dienstleistungen dargestellt.Anschaulich und praxisnah ermitteln die Autoren ein fundiertes Verständnis für präventives Qualitätsmanagement und für die Aufgaben und Instrumente der Qualitätsplanung, -lenkung, -sicherung und -verbesserung. Das Lehrbuch ist auf das Curriculum des Bachelor-Studiums an Berufsakademien zugeschnitten und ebenso geeignet für Bachelor-Studenten an Hochschulen und Fachhochschulen. Aufgaben mit Lösungen am Ende jedes Kapitels erleichtern das Selbststudium.

Dienstleistung und Produktion

Palgrave Studies of Internationalization in Emerging Markets

Innovation is one of the most impactful business development factors, both a source of competitive advantage and a source of non-market benefits through its contribution to individual and collective well-being. This contributed volume brings together studies of innovation in transport and logistics in Africa, an area of rapid development but still underserved and a source of challenges for organisations doing business in the region. The continent’s development requires the creation of innovative, sustainable solutions for inclusive, virtuous growth that integrates the individual, the organisation and the external environment, which includes society, ecology and stakeholders. This book will be of interest to scholars and students of logistics, operations management, supply chain management, African business and infrastructure development in emerging economies.
Suzanne M.&nbsp;Apitsa&nbsp;is Associate Professor in Management Sciences at the Clermont Auvergne University, France. She holds French qualification to supervise PhD (HDR). She is a member of the CleRMa Laboratory (Clermont&nbsp;Research Management) and faculty member of the Business Science Institute - Executive DBA (Luxembourg). Most of her research output, including books and academic articles, is conducted in African contexts.
Eric Milliot is Professor of Management Science at the University of Nantes, France.&nbsp; He is Honorary&nbsp;President of Atlas AFMI (Association Francophone de Management International) and is on the editorial board of the&nbsp;Management International&nbsp;journal (Canada). A member of the LEMNA laboratory, he has published several books and academic articles.

Challenges and Development Opportunities

Innovation of Logistics and Transportation in Africa

Platform Supply Chains in the AI Era

Network Design and Planning

Platform Supply Chains 3

China and Globalization 2.0

This study examines the driving forces behind the rise of new logistics networks linking China and Eurasia, especially the China-Europe Railway Express. &nbsp;As major transportation infrastructure, these logistics networks have profoundly changed the political-economic landscapes of the “world island.” &nbsp;&nbsp;
By investigating Chongqing, Chengdu, Wuhan, Zhengzhou and Yiwu, the five logistics center cities where the China-Europe Railway Express starts, this study demonstrates the roles played by the China Railway Corporation, local governments, state-owned enterprises and private companies in the operations. These case studies highlight the importance of innovations in bringing down the costs, and how these freight trains have sustained the trade between China and European countries. This book will be of great value to scholars of logistics, China’s belt and road initiative, and globalization. &nbsp;

This study examines the driving forces behind the rise of new logistics networks linking China and Eurasia, especially the China-Europe freight trains. &nbsp;As major transportation infrastructure, these logistics networks have profoundly changed the political-economic landscapes of the “world island.” &nbsp;&nbsp;By investigating Chongqing, Chengdu, Wuhan, Zhengzhou and Yiwu, the five logistics center cities where the China-Europe Freight Trains start, this study demonstrates the roles played by the China Railway Corporation, local governments, state-owned enterprises and private companies in the operations. These case studies highlight the importance of innovations in bringing down the costs, and how these freight trains have sustained the trade between China and European countries. This book will be of great value to scholars of logistics, China’s belt and road initiative, and globalization. &nbsp;

State Building and Market Building

The China-Europe Railway Express

Governing China in the 21st Century

Since 2015, China has actively promoted “third-party market cooperation” as a new model of international economic engagement. This approach brings together China, advanced economies, and beneficiary countries to jointly develop infrastructure and construction projects, moving beyond traditional bilateral cooperation framework. Official narratives portray tripartite cooperation as a “triple-win” arrangement that combines China’s manufacturing capacity, partner countries’ advanced technologies, and the development needs of beneficiary countries. While such cooperation promises risk-sharing, resource complementarity, and enhanced project quality, it also introduces new challenges, including higher transaction costs, divergent governance practices, and complex negotiations among multiple actors.
Addressing the central question of why stakeholders choose tripartite cooperation and how three-party collaboration shapes project outcomes, the book makes both theoretical and practical contributions. It integrates transaction cost theory, international relations theory, foreign direct investment theory, and infrastructure natural monopoly theory to advance a novel concept of “semi-internalisation.” The analysis provides policymakers, practitioners, and scholars with a framework to understand partner selection, interest alignment, and the evolving dynamics of one of China’s significant yet understudied innovations in global economic cooperation

Motivations and Outcomes in Chinese-initiated Tripartite Cooperation Infrastructure and Construction Projects

From Two to Three

20th International Probabilistic Workshop

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