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Psychology (German Language)

Ulrich Scherrmann

Stress und Burnout in Organisationen

Ein Praxisbuch für Führungskräfte, Personalentwickler und Berater

I. Grundlagen.- II. Ursachen von Burnout.- III. Burnout adäquat „anpacken“.- IV. Prophylaxe: Bevor das Feuer erlischt.- V. Prävention: Rechtzeitig handeln.- VI. Interventionen bei Burnout.

Spanning a stellar career as the leader of large organisations across government, industry and education, Sir Alan Wilson has developed a deep insight into what 'actually' works in practice through the lens of systems analysis.Leaders and managers face daily challenges but need to articulate and communicate their objectives and plans for the longer term in a complex and rapidly changing environment. In the first part, five key elements of the framework are demonstrated in successive chapters: systems and the 'big picture'; strategy; finance; structures; and integrating through 'making things work'. The second part reveals the urgent challenges that translate from the global and international through to national and local scales: climate change and sustainability, security, pandemics, and social inclusion. The evolution of technology, artificial intelligence, and data science demand stronger strategies, leadership, and management across all organisations at all scales. This book responds to this need by providing international case studies, a unique framework, and references to out-of-the-box thinking that can be applied to a variety of circumstances.Leading and Management is a valuable resource for leaders and managers at all levels in any kind of organisation, particularly in universities, local authorities, government departments, industry, and those responsible for managing research.

Learning from Experience

Leadership and Management

Betriebswirtschaftlich denken und handeln lernen

Die Sicherung ihrer wirtschaftlichen und finanziellen Zukunft gehört zu den zentralen Fragen, mit denen sich viele Organisationen der Sozialarbeit heute notgedrungen befassen müssen. Mit anderen Worten: sie müssen betriebswirtschaftlich denken und handeln lernen. Den Luxus - "Gewinnmaximierung hier, soziale Gerechtigkeit dort" - als unvereinbare Gegensätze zu sehen und entsprechend zu handeln, kann sich heute niemand mehr leisten.

Der Autor stellt sowohl den Kern des ökonomischen Denkens in der sozialen Arbeit als auch die Besonderheiten einer Betriebswirtschaftslehre für Sozialunternehmen dar. Das Buch ist nicht nur ein Brückenschlag zwischen Betriebswirtschaftslehre und Sozialarbeit, sondern vor allem eine systematische Einführung in betriebswirtschaftliche Fragen, Strategien und Instrumente:

Grundtatbestände der Ökonomie · Ökonomische Dimension der Sozialen Arbeit · Betriebswirtschaftslehre von Sozialunternehmen · Rechnungswesen · Controlling · Rechtsformen · Strategische Unternehmensführung · Beschaffung · Dienstleistungsproduktion · Personalwirtschaft · Bestimmung des Arbeitsbedarfs · Marketing · Finanzierung · Konsequenzen für die Sozialarbeit

Bestens geeignet für Studierende der Studiengänge Sozialmanagement/Sozialwirtschaft, Sozialarbeit/Sozialpädagogik sowie Gesundheits- und Pflegemanagement, Führungskräfte sozialer Einrichtungen und Dienste sowie Beschäftigte in der sozialen Arbeit, die Interesse an diesem Aufgabenfeld haben und sich entsprechend weiterbilden.

Betriebswirtschaftslehre für Sozialunternehmen

?Ein Wunderwerk an Einsicht und Praktikabilität.?
 
Charles Duhigg, Autor von ?Die Macht der Gewohnheit?
 
 ?Der Culture Code? decodiert die Geheimnisse einiger der besten Teams der Welt ? von Pixar über Google bis hin zu den US Navy SEALs ? vor. Klingt reißerisch. Aber Vorsicht vor zu schnellen Urteilen, denn Daniel Coyle hat tatsächlich die Essenz der Kultur erfolgreicher Teams und Organisationen entschlüsselt ? wissenschaftlich fundiert, spannend zu lesen und mit praktischen Ideen für die konkrete Umsetzung in der eigenen Führungsrolle.
 
 Entstanden ist ein Schritt-für-Schritt-Leitfaden, der Gruppen und Teams nicht nur effektiver und zufriedener macht. So kann auch ein Umfeld entstehen, in dem Innovation gedeihen kann, Probleme gelöst und Erwartungen übertroffen werden.
 
 Daniel Coyle ist der Autor des 
New York Times-Bestsellers 
The Culture Code, das von Bloomberg, BookPal und Business Insider zum besten Wirtschaftsbuch des Jahres gekürt wurde. Coyle war als Berater für viele Organisationen tätig, darunter die Navy SEALs, Microsoft, Google und die Cleveland Guardians. Zu seinen weiteren Büchern gehören ?Das Culture Playbook?, ?The Talent Code?, ?The Secret Race?, ?The Little Book of Talent? und ?Hardball: A Season in the Projects?, das mit Keanu Reeves in der Hauptrolle verfilmt wurde. Coyle wuchs in Anchorage, Alaska, auf und lebt heute mit seiner Frau Jenny und ihren vier Kindern während des Schuljahres in Cleveland Heights, Ohio, und im Sommer in Homer, Alaska.

Ein Wunderwerk an Einsicht und Praktikabilität. Charles Duhigg, Autor von Die Macht der Gewohnheit 
 Der Culture Code decodiert die Geheimnisse einiger der besten Teams der Welt von Pixar über Google bis hin zu den US Navy SEALs vor. Klingt reißerisch. Aber Vorsicht vor zu schnellen Urteilen, denn Daniel Coyle hat tatsächlich die Essenz der Kultur erfolgreicher Teams und Organisationen entschlüsselt wissenschaftlich fundiert, spannend zu lesen und mit praktischen Ideen für die konkrete Umsetzung in der eigenen Führungsrolle.

 
 Entstanden ist ein Schritt-für-Schritt-Leitfaden, der Gruppen und Teams nicht nur effektiver und zufriedener macht. So kann auch ein Umfeld entstehen, in dem Innovation gedeihen kann, Probleme gelöst und Erwartungen übertroffen werden.

 
 Daniel Coyle ist der Autor des 

 New York Times
 -Bestsellers 

 The Culture Code
 , das von Bloomberg, BookPal und Business Insider zum besten Wirtschaftsbuch des Jahres gekürt wurde. Coyle war als Berater für viele Organisationen tätig, darunter die Navy SEALs, Microsoft, Google und die Cleveland Guardians. Zu seinen weiteren Büchern gehören Das Culture Playbook, The Talent Code, The Secret Race, The Little Book of Talent und Hardball: A Season in the Projects, das mit Keanu Reeves in der Hauptrolle verfilmt wurde. Coyle wuchs in Anchorage, Alaska, auf und lebt heute mit seiner Frau Jenny und ihren vier Kindern während des Schuljahres in Cleveland Heights, Ohio, und im Sommer in Homer, Alaska.

Die Geheimnisse sehr erfolgreicher Teams

Der Culture Code

Create peace of mind for yourself and those you love with the compassionate, step-by-step End of Life Planner. This easy-to-follow workbook helps you think through your affairs and organize essential information so that your loved ones aren’t left guessing. Express your healthcare and financial wishes, and safeguard your personal legacy with this thoughtfully planned guide.&nbsp; Inside, you’ll find: <ul><li>Clear prompts and structured sections to record contacts, accounts, and legal documents</li><li>Forms for recording your end-of-life preferences</li><li>Space for personal reflections</li></ul> Best of all, it’s all in one secure place. By completing this planner, you give your loved ones the greatest gift: clarity. Reduce confusion, avoid costly mistakes, and spare your family emotional stress by ensuring your voice is heard and your plans are honored exactly as you intended. Thoughtfully designed, simple to use, and profoundly meaningful, End of Life Planner turns a difficult topic into an act of love and empowerment.

Preserve Your Voice, Protect Your Choices, and Pass On Your Legacy

End of Life Planner

Doing Nothing is a book about doing nothing in a system where there is always something pressing that ought to be done. Not the productive unstructured time of self-help books, but the aimless and ineffective doing nothing of procrastination, resignation, and melancholia. James Currie pursues these themes across a wide terrain of experiences, materials, and examples from the personal, local, and anecdotal, through to the existential, cosmological, and apocalyptic—reflecting, among other things, on the COVID pandemic, the lives of teenagers, Lars Van Trier’s 2011 film Melancholia, work, play, and politics. Doing Nothing offers a lived-in embrace of queer states of being that stand against liveliness and the mournful feelings of entrapment and shame that exist alongside the unexpected opportunities such situations afford.

Doing Nothing

This book integrates people management trends, practices, concepts, and principles from an experienced lens, with theoretical and practical aspects of managing the employee experience in the workplace. It brings a fresh perspective of managing employees with relevant case-lets, snippets, exercises, fireside chats with industry experts, and self-assessment tools, all set in varying contexts.This volume is meticulously designed through an input-output approach, addressing the methodological process of managing employee experience. This diverse content reflects the multifaceted challenges encountered in real-world scenarios. Adopting a simple, engaging conversational tone, it makes even the most complex topics accessible to readers, especially those with little to no background in people management. The book acts as a bridge, connecting theoretical knowledge with practical application, thereby equipping future leaders with the necessary skills to excel in the dynamic landscape of employee experience management.This volume would be an indispensable resource for students, researchers, practitioners, and teachers specializing in Employee Engagement, Talent Management, Human Resource Management, Organizational Behaviour, and General Management. Its comprehensive approach not only educates but also prepares readers for real world challenges, making it an essential tool for aspiring business managers and corporate leaders.

The New Normal

Employee Experience Management

A Guide to Reinventing Value, Innovation, and Collaboration in Organizations

Co-Creating the Future with AI

Progress in IS

This open access book challenges the conventional idea of organizational learning by emphasizing the importance of intentional forgetting alongside information retention. It explores how intentional forgetting can free up cognitive, organizational, and technological resources, enabling organizations to adapt effectively to changing environments and remain resilient in the face of challenges. This shift in perspective highlights intentional forgetting as a crucial aspect of developing dynamic capabilities and coping with the ever-growing volume of stored information in modern organizations. The book provides an interdisciplinary perspective on the most recent research in intentional forgetting with joint contributions from psychology, computer science, information systems research, and engineering. These contributions cover the theory of intentional forgetting, methods, and paradigms to analyze and design intentional forgetting in organizations, as well as practical applications of intentional forgetting.The book examines the intricate mechanisms of human and machine forgetting, particularly relevant within technical and organizational spheres. Through practical demonstrations, it showcases how established organizational theories can be leveraged to empower information systems within organizations to engage in forgetting. Furthermore, it presents interdisciplinary methodologies and pathways for organizations to effectively manage the ever-expanding volume of stored information while strategically implementing forgetting as a vital tool for optimization.The book offers inspiration to business information scientists, computer scientists, and organizational designers, urging them to draw parallels with human memory to devise innovative solutions for effectively managing the overwhelming influx of information and data.

Developing Dynamic Capabilities for Work and Organizations

Intentional Forgetting with Intelligent Systems

In a world where 82 percent of managers struggle to lead effectively, this international bestseller reveals the one secret that separates great leaders from the rest. “What do I need to do to be a great leader?” Every person in authority wonders this question sooner or later. Ken Blanchard, whose books have sold over 25 million copies, and Mark Miller, who rose from line worker to Chick-fil-A vice president, uncover the secret great leaders already know in this international bestseller. &nbsp;Using a classic business fable, newly promoted executive Debbie Brewster asks her mentor the crucial question: “What is the secret of great leaders?” His reply—“Great leaders serve”—confuses her, but he reveals five fundamental ways leaders succeed through service. Debbie discovers why great leaders focus on the future, how teams determine success or failure, what three arenas need continuous improvement, why leadership success has two essential components, and how to strengthen—or destroy—credibility. &nbsp;This fourth edition includes the proven SERVE model plus breakthrough content on leadership’s most critical element—a leader’s heart. Discover these new features: <ul><li>Revised chapters</li><li>New chapter with five HEART habits that form the foundation for great leadership</li><li>Comprehensive facilitator’s guide for groups and teams</li><li>Expanded resources for teams and organizations</li></ul> Translated into twenty-nine languages with over 700,000 copies sold, The Secret delivers proven wisdom in an unforgettable story that anyone can understand and apply immediately.

In a world where 82 percent of managers struggle to lead effectively, this international bestseller reveals the one secret that separates great leaders from the rest. “What do I need to do to be a great leader?” Every person in authority wonders this question sooner or later. Ken Blanchard, whose books have sold over 25 million copies, and Mark Miller, who rose from line worker to Chick-fil-A vice president, uncover the secret great leaders already know in this international bestseller. &nbsp;Using a classic business fable, newly promoted executive Debbie Brewster asks her mentor the crucial question: “What is the secret of great leaders?” His reply—“Great leaders serve”—confuses her, but he reveals five fundamental ways leaders succeed through service. Debbie discovers why great leaders focus on the future, how teams determine success or failure, what three arenas need continuous improvement, why leadership success has two essential components, and how to strengthen—or destroy—credibility. &nbsp;This fourth edition includes the proven SERVE model plus breakthrough content on leadership’s most critical element—a leader’s heart. Discover these new features: <ul><li>Revised chapters</li><li>New chapter with five HEART habits that form the foundation for great leadership</li><li>Comprehensive facilitator’s guide for groups and teams</li><li>Expanded resources for teams and organizations</li></ul> Translated into twenty-nine languages with over 700,000 copies sold, The Secret delivers proven wisdom in an unforgettable story that anyone can understand and apply immediately.

What Great Leaders Know and Do

The Secret, 4th Edition, Revised and Expanded

Managing Aviation Operations

This book offers a comprehensive and management-oriented analysis of sustainability in the aviation industry. It examines aviation's crucial role in global mobility and economic development whilst also critically addressing its environmental, social and regulatory challenges. Readers will benefit by gaining a realistic, analytically sound framework for evaluating sustainability strategies in aviation. The book supports informed decision-making, helps to anticipate regulatory and market developments, and enables readers to better balance economic performance with environmental responsibility and social acceptance in a highly complex and globally interconnected industry.By adopting a holistic ESG perspective, the book integrates environmental impacts such as climate change and noise, social issues including equity, accessibility and labour conditions, and governance aspects like regulation, reporting and stakeholder accountability. Rather than presenting simplified solutions, it highlights trade-offs, uncertainties and long-term path dependencies that shape strategic decision-making in aviation. The structured approach combines conceptual foundations with industry-specific insights, covering regulation, technology, sustainability reporting and strategic management practices.The book is relevant for all managers in the aviation industry, whether they work for airlines, airports, air traffic control organisations, regulatory authorities or political decision-makers. It is particularly important for environmental managers throughout the aviation industry, but also for managers at a senior level, as sustainability is becoming a strategic issue of growing importance. In addition, the book is valuable for students in aviation management programmes as well as for students in related fields such as aeronautical engineering and tourism management.

Management, Technologies and Accountability

Aviation and Sustainability

Organisationen systemisch verstehen

POPCORN-Manifest

Project Stakeholder Engagement provides concepts and frameworks that can help the reader gain insights into a project's stakeholders, and how to engage them. It also gives suggestions for how to identify and understand stakeholders, and how to create an engagement plan with communication and other activities.Readers will gain essential skills to drive project success by learning to systematically analyse stakeholders and develop targeted engagement strategies. The book delivers these benefits through research-based frameworks illustrated with real-world examples, mini-cases highlighting key concepts, and comprehensive case studies bridging theory and practice. Written primarily for undergraduate and postgraduate students in project management and business administration, this book is equally valuable for practising project managers, consultants, and executives seeking to enhance their stakeholder engagement skills. It's particularly relevant for courses in project management, project stakeholder engagement, and value creation.Supporting materials include PowerPoint slides summarizing key frameworks and an instructor's manual with teaching notes for case studies, facilitating effective classroom discussion and application of the book's principles.

Analysis, Involvement, and Communication

Project Stakeholder Engagement

Stress und Burnout in Organisationen

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