Strategic Engagement

<p>Gallup’s <i>State of the American Workplace</i> showed that workplaces that are actively engaged outperform workplaces that are disengaged in every measure. Crosby’s two-volume set contains eight activities that create an engaged workplace and improve results.</p> <p><i>Volume One, The Core Activities</i>, starts with an overview and a chapter on building an engagement strategy to break long-standing dysfunction. Crosby then provides chapters on various conflict resolutions, transition meetings, and work group development.</p>