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'Powerful, humane and wise' JULIA SAMUEL'Everyone should read it' NIGELLA LAWSON'Beautiful ... This is a book for everyone. You feel held by it' PHILIPPA PERRYMost of us have a conversation we're avoiding.

‘Powerful, humane and wise’ JULIA SAMUEL          ‘Everyone should read it’ NIGELLA LAWSON          ‘Beautiful … This is a book for everyone. You feel held by it’ PHILIPPA PERRY                      Most of us have a conversation we’re avoiding.

Mannix Kathryn: Listen / B

Listen

How to Find the Words for Tender Conversations

Ancient Wisdom for a Better Night’s Rest

How to Sleep Like a Caveman

From the long-tenured head of an institution legendary for its culture of success, a candid memoir of global leadership in an age of extreme turbulence When Lloyd Blankfein was attacked as a Wall Street fat cat, he had to smile, thinking of his precarious childhood in the notorious public housing projects of East New York, Brooklyn, and attending a high school so chaotic he didn’t feel safe leaving class to go to the bathroom in his time there. Harvard University was a total moonshot, and his outsider status never wore off, there or at Harvard Law. When he struck people as street-y, it wasn’t Wall Street they were thinking of. But if the chip never quite left Blankfein's shoulder, neither did a wry, resilient spirit and a lucid, democratic intelligence that saw through airs and found talent and ideas in unlikely places. Streetwise is a delightfully honest, sharp and often very funny reckoning with the author’s education—in finance, human nature, and the workings of the world. It abounds with lessons about leading teams of brilliant, aggressive, competitive people and harmonizing them around shared goals; changing when times are hard and when they’re good; managing risk; and knowing a crisis is at hand before it swamps you so you can guide your team to the further shore. Blankfein is famed for his calm hand on Goldman Sachs’s tiller during the global financial crisis, and that story is told in full here, among many other decisive episodes. Suffusing Streetwise is the author’s deep and abiding respect for the partnership culture of Goldman Sachs. We follow the never-ending work to protect and preserve that culture through all sorts of tumult—the challenge behind every other challenge. He is open about when he and the firm got it wrong, which was often enough, but the creative, risk-taking spirit was never snuffed—even as the fail-safes put in place to protect the firm and its clients held when they were needed the most. A powerful blueprint for the wise stewardship of a cause that is larger than yourself, Streetwise will inspire and inform readers throughout the global business community and beyond.

From the long-tenured head of an institution legendary for its culture of success comes a candid memoir of global leadership in an age of extreme turbulence. “Lloyd Blankfein is scary smart about people, markets, and life generally. His 10,000 Small Businesses idea proved to be a huge winner, and I personally witnessed the time and effort he devoted to its success. During the 2008–2009 financial crisis, Lloyd acted decisively, and he tells the story of what happened with unique insights.” —Warren Buffett When Lloyd Blankfein was attacked as a Wall Street fat cat, he had to smile, thinking of his precarious childhood in the notorious public housing projects of East New York, Brooklyn, and attending a high school so chaotic he didn’t feel safe leaving class to go to the bathroom in his time there. Harvard University was a total moonshot, and his outsider status never wore off, there or at Harvard Law. When he struck people as street-y, it wasn’t Wall Street they were thinking of. But if the chip never quite left Blankfein's shoulder, neither did a wry, resilient spirit and a lucid, democratic intelligence that saw through airs and found talent and ideas in unlikely places. Streetwise is a delightfully honest, sharp and often very funny reckoning with the author’s education—in finance, human nature, and the workings of the world. It abounds with lessons about leading teams of brilliant, aggressive, competitive people and harmonizing them around shared goals; changing when times are hard and when they’re good; managing risk; and knowing a crisis is at hand before it swamps you so you can guide your team to the further shore. Blankfein is famed for his calm hand on Goldman Sachs’s tiller during the global financial crisis, and that story is told in full here, among many other decisive episodes. Suffusing Streetwise is the author’s deep and abiding respect for the partnership culture of Goldman Sachs. We follow the never-ending work to protect and preserve that culture through all sorts of tumult—the challenge behind every other challenge. He is open about when he and the firm got it wrong, which was often enough, but the creative, risk-taking spirit was never snuffed—even as the fail-safes put in place to protect the firm and its clients held when they were needed the most. A powerful blueprint for the wise stewardship of a cause that is larger than yourself, Streetwise will inspire and inform readers throughout the global business community and beyond.

Getting to and Through Goldman Sachs

Streetwise

Since 2004, Dr. Lois P. Frankel’s New York Times bestseller has been an essential resource for women seeking advice and empowerment to stop sabotaging their careers and get ahead in the workplace. This completely updated and revised vital new 3rd edition is everything a modern working girl needs to get what she wants. We’ve leaned in, we’ve girl bossed, we’ve untamed, and it’s still challenging to be a woman at work.&nbsp;Though the workplace looks different than it did twenty years ago,&nbsp;women&nbsp;still face considerable challenges that men do not. In this new 3rd edition of Nice Girls Don't Get the Corner Office,&nbsp;Dr. Lois P. Frankel teaches you how to reject the "nice girl" mentality, which manifests as a distinctive set of behaviors learned in girlhood that ultimately sabotage you as an adult, and still exists in today's modern workplace. Dr. Frankel provides tools and guidance for eliminating these unconscious mistakes that could be holding you back in your career. Mistakes such as: Mistake #4: Believing Negative Self-Talk. Counter negative messages with positive ones.&nbsp; Mistake #26: Fear of Coming Across too Strong. Don't dumb down, shut down, or tone down—be assertive!&nbsp; Mistake #55: Poor Boundaries. If you're going to work from home, set boundaries. Mistake #85: Doing Instead of Leading. Picking up others' slack becomes a self-fulfilling prophecy.&nbsp; You have the power to take control of your career without being controlling, to speak your mind while still being respected, and to chase your ambitions without fear or shame.

Unconscious Mistakes Women Make that Sabotage their Careers, Revised 3rd Edition

Nice Girls Don't Get the Corner Office

Routledge New Directions in PR & Communication Research

As one of the key thinkers of social theory, public relations scholars have repeatedly turned to Habermas' work to inform their own scholarship. This book systematically reviews the distinct body of PR literature that has applied Habermas' theories to provide an in-depth and nuanced discussion on what this influential social theorist has to offer PR research. Demonstrating the applications and challenges for PR ethics and organizational communications, while opening less well-known concepts such as reflexivity, and double politics as avenues for future research, this unique source book will be of interest to all scholar and advanced students of public relations and communication studies.

As one of the key thinkers of social theory, public relations scholars have repeatedly turned to Habermas’ work. This book systematically reviews the body of public relations and communication literature that has applied Habermas’ theories for the first time, to provide an extensive and nuanced discussion on what one of the most influential social theorists has to offer public relations research. Taking concepts from seminal works such as the Theory of Communicative Action and the Structural Transformation of the Public Sphere, this book explores applications of Habermas’ concepts. It confronts conflicts with Habermas’ critical understanding of public relations as moral communication, and explores indepth the concepts of moral justification and differentiation of lifeworld and system for their potential for PR research and practice. Demonstrating the applications and challenges for public relations ethics, and organizational communications while opening less well-known concepts such as reflexivity, crisis consciousness, and double politics as avenues for future research, this book will help public relations researchers harness the potential of Habermas’ methodological tools. It will be of interest to all scholars and advanced students of public relations and communication studies.

Applying Habermas in Theory and Practice

Social Theory and Public Relations Research

In a world of rigid playbooks and conventional thinking, discover a proven, revolutionary framework that empowers you to write your own rules for extraordinary success. Playing by the rules is a surefire path to mediocrity—a road well-traveled and devoid of true greatness. Unlocking your fullest potential, however, requires a rare breed of audacity and courage. The CodeBreaker Mindset™ is a comprehensive blueprint for identifying and dismantling the barriers—both visible and invisible—that hold you back from pursuing your dreams. In The CodeBreaker Mindset™, renowned strategic growth advisor and business builder Chitra Nawbatt reveals the game-changing methodology that propelled her from humble beginnings to becoming a trusted advisor to Fortune 500 CEOs, a pioneering tech innovator, and a partner at a leading multibillion-dollar global venture capital firm. Drawing from her groundbreaking career transitions and exclusive insights from top industry leaders, Nawbatt equips readers with a powerful toolkit for extraordinary achievement. In these pages, you’ll learn how to: <ul> <li>Master the art of identifying and navigating both written and unwritten rules that govern success in any field, and when and how to strategically topple them</li> <li>Develop your own “CodeBreaker Mindset™ Equations” to create breakthrough opportunities</li> <li>Convert perceived limitations into competitive advantages</li> <li>Own business, career and life pivots, especially the involuntary and forced moves</li> <li>Live in the possibility of serendipity and monetize it for your enrichment and advancement</li> <li>Break free from conventional thinking and orchestrate your own path and playbook to extraordinary achievement, regardless of your starting point or background</li> </ul> Whether you’re seeking to make an unconventional career pivot, pursuing life purpose or higher education, or building a trailblazing venture, The CodeBreaker Mindset™ provides the strategic framework and tactical guidance to transform your aspirations into reality. A portion of all proceeds will be donated to cancer research in loving memory of the author’s father and in honor of all those affected.

The Unwritten Rules for Success

CodeBreaker Mindset

Rationality, Ethics, and the Art of Decision-Making

Choose Wisely

Work is changing for everyone, everywhere. Standing still isn't an option. Ryan Roslansky and Aneesh Raman, CEO and Chief Economic Opportunity Officer at LinkedIn, show you how to take control of this moment with clarity and confidence. The future of work is not a distant horizon. It is being built right now. While some of us are experimenting and adapting with AI, most of us are feeling anxious and uncertain, navigating rapid change with outdated playbooks. We're relying on old career advice that assumes the tasks you do at work are static, that the skills you learned in school last decades, and that success comes from moving up a predictable ladder. That's the old world of work, and it's on the way out.Open to Work offers a new path forward. Backed by real-time insights from over a billion professionals on LinkedIn, it is a clear-eyed view of what's actually changing, what skills you really need, and how to stay ahead at work as AI reshapes every aspect of work.You'll meet early movers like Neil, who used AI to get better at his job; Jonetta, who used AI to get a new job; and Taj, who used AI to build a business.You’ll also get expert perspectives across the future of work and careers, helping you discover what will make you competitive in ways no machine can replace. You'll learn how to: <ul><li>Assess which parts of your job to delegate to AI, and which to keep for yourself</li><li>Build the core human capabilities that will carry you through any technological shift</li><li>Take action, including with a 30-60-90 day plan</li></ul> Both a roadmap and a rallying cry, Open to Work delivers an urgent truth: change is coming. The only question is whether you harness it or let it overtake you.

How to Get Ahead in the Age of AI

Open to Work

How the Apple Store changed shopping forever - one customer at a time.In The Apple Store: A Retail Story, visionary retailer Ron Johnson reveals the untold story of how he and Steve Jobs created the Apple store. From the first store's opening to a global empire of over 500 locations, Johnson shares a behind-the-scenes look at iconic moments, including the opening of their first UK store on Regent Street and the restoration of the ancient Covent Garden store.Part business memoir, part insider account, the book uncovers Johnson's philosophy - 'Good Things Happen When People Come to the Store,' 'You Can't Automate Service' - and offers timeless lessons on leadership, innovation and customer experience. Filled with personal stories, hard-won wisdom and reflections on working with Steve Jobs, this is an inspiring read offering insights that readers can apply in their own work and lives.Co-written with Zander Nethercutt, this is the definitive account of how Apple's 'houses of worship' became a retail phenomenon that forever changed how we shop.

A Retail Story

Shop Different

Confident

Feel confident using AI at work, understand its limits and avoid costly mistakes. Artificial intelligence already influences how decisions are made and work gets done, even for people who never expected it to be part of their role. AI has become part of everyday working life, yet it can still feel complex, fast-moving and difficult to understand. Confident AI 2e explains the essential knowledge and skills you need to work confidently with AI, whatever your prior experience. This updated edition of the bestselling book demystifies how AI works, how it is used in real workplaces and what it means for your role. Written by AI thought leader Andy Pardoe, Confident AI 2e is for anyone who needs to understand how to use artificial intelligence as part of their work, across any industry or role. It offers a clear, practical introduction to how AI is used in real workplaces, helping you build confidence and capability without needing a technical background. About the Confident series... The Confident books are the perfect guides to the key digital skills required in the modern workplace, allowing you to stay fluent without getting bogged down in the detail.

The Essential Skills for Working with Artificial Intelligence

Confident AI

From the creator of AdviceWithErin, the definitive book on how to use the right words at work—so you can build the career you deserve We’ve all been there: you’re sweating, sitting in front of your laptop, and the interviewer on the screen says, “Tell me about yourself.” You freeze. Is that even a question? What are they expecting from you? What do you say? If that paragraph made your heart beat a little faster, TikTok star, career educator, and “the internet’s big sister” Erin McGoff is here to help. In The Secret Language of Work, McGoff shares her best, customizable scripts for how to communicate in the professional world—word-for-word, exactly what to say during interviews, while negotiating salaries, when you need to set boundaries with co-workers, as you advocate for yourself, and in any sticky situation at the office. With McGoff’s advice, you will master the unwritten rules of work speak that are key to career advancement. Learning how to say the right words, in the right order, in the right way, at the right time, is an art that too few people are taught. Stellar communication is probably the most valuable skill you can possess—and once you know the secret language of work, you will be able to confidently tackle anything your sure-to-be outstanding career presents to you.

Hyper-Helpful Scripts for Every Situation

The Secret Language of Work

Busting the myth of “groupthink,” an insightful look at how our ability to influence one another can accelerate individual and collective intelligence. A leading expert on social networks and behavior change delivers new principles of social influence to improve collective intelligence. For years, scientists have struggled to discover the formula to produce the world’s smartest teams. But the solution has been elusive&nbsp;because they have focused on individual intelligences. In Goodthink, Damon Centola shows how to build teams, design online platforms, and create office spaces that sharpen our thinking individually and align our intelligence collectively. The secret, it turns out, is in the shape of our networks. How did MIT’s Building 20, populated with outcasts and eccentrics, become one of the most innovative and productive research hubs in American history? Why did increasing the number of online echo chambers unexpectedly reduce political polarization? How can popular “herding behavior” make crowds more intelligent? This book has the answers. Taking us behind the scenes of the most successful systems of collective intelligence in the modern world, it introduces a new science of what it means to be smart. Every day, each of us faces four critical decision-making challenges: choosing, coordination, cooperation, and creativity. Goodthink describes the tell-tale signs of when effective structures are at work, enabling us to “read the room” and begin to shift the dynamics at play. It also reveals how to know when things are failing and what to do to fix them. Delivering path-breaking insights currently at work within Fortune 500 companies, global philanthropic organizations, and government agencies, the book reveals underlying dynamics of group intelligence that have gone overlooked. Showing us how these principles work to make us feel more confident, more connected, and more engaged, Goodthink leaves us feeling smarter—because we are!

Busting the myth of “groupthink,” an insightful look at how our ability to influence one another can accelerate individual and collective intelligence. A leading expert on social networks and behavior change delivers new principles of social influence to improve collective intelligence. For years, scientists have struggled to discover the formula to produce the world’s smartest teams. But the solution has been elusive&nbsp;because they have focused on individual intelligences. In Goodthink, Damon Centola shows how to build teams, design online platforms, and create office spaces that sharpen our thinking individually and align our intelligence collectively. The secret, it turns out, is in the shape of our networks. How did MIT’s Building 20, populated with outcasts and eccentrics, become one of the most innovative and productive research hubs in American history? Why did increasing the number of online echo chambers unexpectedly reduce political polarization? How can popular “herding behavior” make crowds more intelligent? This book has the answers. Taking us behind the scenes of the most successful systems of collective intelligence in the modern world, it introduces a new science of what it means to be smart. Every day, each of us faces four critical decision-making challenges: choosing, coordination, cooperation, and creativity. Goodthink describes the tell-tale signs of when effective structures are at work, enabling us to “read the room” and begin to shift the dynamics at play. It also reveals how to know when things are failing and what to do to fix them. Delivering path-breaking insights currently at work within Fortune 500 companies, global philanthropic organizations, and government agencies, the book reveals underlying dynamics of group intelligence that have gone overlooked. Showing us how these principles work to make us feel more confident, more connected, and more engaged, Goodthink leaves us feeling smarter—because we are!

The New Science of Collective Intelligence

Goodthink

'Allende's best work to date' New York Times In December 1991, Isabel Allende's daughter Paula fell into a coma. This book was written by her beside - a memoir, a family history and a letter from mother to daughter Isabel intended to give to Paula once she'd overcome her illness. Revisiting Allende's childhood, her early career and marriage, and the turbulent political events of 1970s Chile, Paula is an extraordinary blend of memory and retrospective, past and present. A fascinating account of the breakdown of a country and an immensely moving description of parenthood, loss and grief, this is a wholly unique narrative from an exceptional writer. 'An emotionally charged, spellbinding memoir' Washington Post

'An emotionally charged, spellbinding memoir'

Paula

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