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The much anticipated memoir from Nicola Sturgeon, Scotland's first female and longest serving First Minister.

The revelatory memoir from Nicola Sturgeon, Scotland's first female and longest-serving First Minister.

Sturgeon Nicola: Frankly

Frankly

How the Apple Store changed shopping forever - one customer at a time.In The Apple Store: A Retail Story, visionary retailer Ron Johnson reveals the untold story of how he and Steve Jobs created the Apple store. From the first store's opening to a global empire of over 500 locations, Johnson shares a behind-the-scenes look at iconic moments, including the opening of their first UK store on Regent Street and the restoration of the ancient Covent Garden store.Part business memoir, part insider account, the book uncovers Johnson's philosophy - 'Good Things Happen When People Come to the Store,' 'You Can't Automate Service' - and offers timeless lessons on leadership, innovation and customer experience. Filled with personal stories, hard-won wisdom and reflections on working with Steve Jobs, this is an inspiring read offering insights that readers can apply in their own work and lives.Co-written with Zander Nethercutt, this is the definitive account of how Apple's 'houses of worship' became a retail phenomenon that forever changed how we shop.

A Retail Story

Shop Different

Rethinking Asia and International Relations

East Asia is shaped as much by identity-based dynamics as by material forces. This book examines how the evolving state identities of China and Japan have interacted with the regional order and its prospects for both cooperation and conflict.While identity-based dynamics have long been recognised as enduring features by observers of East Asia, conventional accounts often emphasise the absence of a shared identity, persistent historical grievances, and nationalism-fuelled territorial disputes-particularly between China and Japan-as key obstacles to regional cooperation. This volume instead offers a state identity politics approach that moves beyond viewing the 'ghosts of the past' as fixed constraints. It focuses on how domestic actors in both countries construct and mobilise state identities, how domestic politics interact with international relations, and how these identities shape regional order. Through analysis of China's and Japan's evolving approaches to key post-Cold War regional initiatives, the author demonstrates why state identity politics is vital to understanding Sino-Japanese relations and broader regional dynamics in East Asia.This book will be of interest to scholars and students of East Asian politics, Sino-Japanese relations, diplomatic studies, and domestic-international interactions, as well as policymakers engaged in these fields.

Perspectives from China and Japan

State Identity Politics and the Making of East Asia

The Golden Pitch: How Celebrities and Influencers Shape the Way We Think, Feel, and Act examines the history of celebrity endorsements and how today celebrities have the enormous power to push products and change minds. This deeply researched book delves into the history of celebrity, explores society's fascination with celebrity, examines the use of celebrity and influencer endorsements, looks at the rise of the microcelebrity, and considers the future of fame and celebrity in the digital age. The book is rich with historical and contemporary examples of these major themes.

How Celebrities and Influencers Shape the Way We Think, Feel, and Act

The Golden Pitch

Global Governance

Public diplomacy matters to the G20. As the self declared 'premier international forum for economic cooperation', the G20 has global interests and ambitions. The G20 requires the ongoing engagement and support of global public audiences. Simply put, it is a matter of effectiveness, legitimacy and credibility. Yet as an informal, nomadic institution that brings together a diverse array of high profile actors, global, interests and issues, the G20 also presents unique opportunities and challenges to public diplomacy's agenda. The wider narrative of the G20 as an inclusive institution capable of involving publics in the process of global change is underexplored. This book asserts that public diplomacy is the key to the G20's ongoing development, and proposes a fourth phase to John Kirton's (2013), current three phased approach: the mobilization of the many. By examining the many facets of G20 public diplomacy, Byrne contributes to the evolving understanding of the G20 while offering new insights on the evolving practice of public diplomacy beyond the traditional state-centric perspective.

Public diplomacy matters to the G20.  As the self declared ’premier international forum for economic cooperation’, the G20 has global interests and ambitions. The G20 requires the ongoing engagement and support of global public audiences. Simply put, it is a matter of effectiveness, legitimacy and credibility. Yet as an informal, nomadic institution that brings together a diverse array of high profile actors, global, interests and issues, the G20 also presents unique opportunities and challenges to public diplomacy’s agenda.   The wider narrative of the G20 as an inclusive institution capable of involving publics in the process of global change is underexplored.  This book asserts that public diplomacy is the key to the G20’s ongoing development, and proposes a fourth phase to John Kirton’s (2013), current three phased approach: the mobilization of the many.  By examining the many facets of G20 public diplomacy, Byrne contributes to the evolving understanding of the G20 while offering new insights on the evolving practice of public diplomacy beyond the traditional state-centric perspective.

G20 Public Diplomacy

Routledge Revivals

Originally published in 1963 but with lasting historical interest, this book was based on extensive research including many personal interviews with foreign trade officials and economists in communist East Berlin. It surveys the extent of economic integration between the European communist nations during the middle of the 20th century and pays particular attention to the problems of economic planning and decision making. The changing pattern of economic exploitation is revealed by the scrutiny of the foreign trade prices of these nations and the author also examines the economic motives behind the geographical pattern of trade.

The Other Common Market

The Communist Foreign Trade System

'A stunningly intimate memoir ... Allende is that rare writer whose understanding of story matches her mastery of language' - Entertainment Weekly Isabel Allende was raised in her grandparents' home in Chile. Married at nineteen, she juggled countless jobs all while raising her two children. When the Chilean president, her father's cousin Salvador Allende, was assassinated in Pinochet's military coup, she and her family fled to Venezuela. In this wondrous and intimate book, Isabel Allende recounts the events that shaped her and ultimately led to her becoming a writer. Exploring the role of memory and nostalgia in her life, and in her writing, she reflects on the intimate connection she has to her place of origin, and to the charming, idiosyncratic Chilean people with a violent history and an indomitable spirit.

A Nostalgic Journey Through Chile

My Invented Country

What if the biggest obstacle to your success isn't your team, your competition, or even the economy? What if it's the invisible rug you keep tripping over?

We all have rugs. Outdated habits trip us up. Silent expectations catch us off guard. Limiting beliefs go unquestioned for years. These hidden barriers sabotage our progress in life and leadership until disruption finally forces us to confront them.
RUG: How to Move What You Are Tripping Over and Lead with H.E.A.R.T. reveals how to uncover the patterns holding you back. You'll discover how to move beyond mere survival and lead with clarity, courage, and purpose.

This book centers around the H.E.A.R.T. Powered Leadership(TM) framework: Humanize, Empower, Ascend, Reimagine, Transform. It offers both deeply personal insights and practical guidance for leading with empathy, resilience, and vision.
Sherry Whitaker Budziak and Kevin G. Ordoñez have co-authored this blend of lived experience and actionable insight. Every chapter includes real-world stories, reflective prompts, practical exercises, and micro-moves you can implement immediately. Read it cover to cover or return to specific chapters whenever you need wisdom or fresh perspective.

In these pages, you'll learn how to:
Humanize people and yourself by seeing the person behind the screen, the data, and the role while giving yourself the same compassion you extend to others.


Empower others through trust that sparks creativity and courage.


Ascend into your full potential and rise above fear, even when uncertainty clouds the path ahead.


Reimagine outdated systems and assumptions that no longer serve you.


Transform yourself and your organization into something stronger.



RUG will forever change how you view leadership, disruption, and yourself. Whether you want to advance your career, inspire your team, spark innovation, strengthen resilience, take bold risks, or simply lead with greater clarity and courage, this book provides the mindset and tools to unlock your full potential.

Order your copy of RUG: How to Move What You Are Tripping Over and Lead with H.E.A.R.T. today. Discover the power of leadership when it starts with H.E.A.R.T. Everything begins with moving the rug.

How to Move What You're Tripping Over and Lead with H.E.A.R.T

Critical University Studies

How Entrepreneurialism Captured Higher Education

The Start-Up Factory

Fentanyl is a first-person, insider account of how the crisis consumed the Biden Administration amid a series of other national security emergencies. It follows Jake Braun, a senior White House official, and his colleagues while they scramble to respond to the epidemic. As Mexican cartels ruthlessly executed their most radical transformation in 50 years, Braun and his colleagues architected the first U.S. government wide strategy to combat fentanyl in history. The effort brought him to Mexico to meet with Mexican agents who kick down cartel doors for the U.S. government there. He also spent time with data analytics wizards buried in nondescript offices in Virginia suburbs that hunt down Chinese fentanyl precursor chemicals on the Dark Web. He even takes a detour to gather intelligence from Russian migrants in U.S. detention facilities that migrated through cartel-controlled areas of Mexico. In the process, Braun uncovered the remarkable transformation cartels in Mexico underwent over the last 50 years. They morphed from narco-empires the size of Fortune 50 companies specializing in marijuana and cocaine to ones specializing in human migration and, separately, fentanyl. After much painstaking effort, the Biden Administration successfully executed the most sweeping takedown of cartel leadership and fentanyl infrastructure since the crisis began. Due to the efforts of heroic agents, intelligence officers and national security experts, the leviathan U.S. government is now marshaled in ways never before imagined against the Chinese chemical companies and cartels propagating the fentanyl epidemic. Further, the strategy seems to be working. Just a year after it was kicked off, the fentanyl fatalities dropped nearly 37%. Yet the crisis persists. Finally, Braun draws on his unique experience combating the epidemic to outline how the U.S. government can once and for all end the fentanyl crisis in America.

Fighting the Mass Poisoning of America and the Cartel Behind It

Fentanyl

'Allende's best work to date' New York Times In December 1991, Isabel Allende's daughter Paula fell into a coma. This book was written by her beside - a memoir, a family history and a letter from mother to daughter Isabel intended to give to Paula once she'd overcome her illness. Revisiting Allende's childhood, her early career and marriage, and the turbulent political events of 1970s Chile, Paula is an extraordinary blend of memory and retrospective, past and present. A fascinating account of the breakdown of a country and an immensely moving description of parenthood, loss and grief, this is a wholly unique narrative from an exceptional writer. 'An emotionally charged, spellbinding memoir' Washington Post

'An emotionally charged, spellbinding memoir'

Paula

The first major publication on mass fatality management when it was published in 1999, the new edition of this bestseller is greatly revised and expanded. Eight new chapters include such topics as international resources, multi-national events, data management, identification management, repatriation, mass burial, and management of contaminated human remains. This revision is based on world events of the past 15 years, many of which the author managed. It includes expanded information on morgue operations, reflects increasing sensitivity to cultural differences, and provides the latest direction for handling the media.

The first major publication on mass fatality management when it was published in 1999, the new edition of this bestseller is greatly revised and expanded. Eight new chapters include such topics as international resources, multi-national events, data management, identification management, repatriation, mass burial, and management of contaminated human remains. This revision is based on world events of the past 15 years, many of which the author managed. It includes expanded information on morgue operations, reflects increasing sensitivity to cultural differences, and provides the latest direction for handling the media.

Frankly

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