This book offers leaders an approach to systemically affect change and create cultures of excellence where staff work together to change the way they view their work. Based on well-known quality concepts, readers will discover the essential concepts and actions that have the power to transform every system.
septembre 2017, env. 228 pages, Continuous Improvement Series, Anglais
Taylor and Francis
978-1-138-29736-4
Taylor and Francis
978-1-138-29736-4
This book offers leaders an approach to systemically affect change and create cultures of excellence where staff work together to change the way they view their work. Based on well-known quality concepts, readers will discover the essential concepts and actions that have the power to transform every system.
septembre 2017, env. 228 pages, Continuous Improvement Series, Anglais
Taylor and Francis
978-1-138-29736-4
Taylor and Francis
978-1-138-29736-4
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