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The Strategic Evolution From Omnichannel
to Metachannel Marketing

The Strategic Evolution From Omnichannel to Metachannel Marketing

Foundations and Advances

Handbook of Organizational Performance, Volume I

In Authentic PR: How Transparency Can Transform Your Business, legendary publicist Michael Levine—author of the bestselling Guerrilla PR—shows why honesty, candor, and vulnerability are now the most powerful tools in the communications arsenal. In an era when consumers can spot spin a mile away, authenticity isn’t just a buzzword—it’s a survival strategy. From Fortune 500 companies to mom-and-pop shops, Levine illustrates how transparency builds trust, credibility, and long-term loyalty. Drawing on decades of experience and fresh case studies, he offers actionable techniques for business leaders, entrepreneurs, and professionals who want to elevate their brands without massive budgets. Whether you’re looking to harness social media, earn meaningful press coverage, or connect with your customers in ways that matter, Authentic PR provides a blueprint for creating reputational advantage in a cynical age. This is public relations for today—fast, nimble, and, above all, authentic.

How Transparency Can Transform Your Business

Authentic PR

Discover how to capitalize on what makes your business-and its products-truly valuable to customers In Pay Back: Turning Customer Value into Lasting Revenue, a team of veteran business strategy thought leaders delivers an innovative, pragmatic approach to value that will transform the way you understand competitive advantage and improve your company's financial performance. The authors explain the customer's journey in evaluating what makes a product or service meaningful and unique in the marketplace. They show you how to navigate and translate that evaluation process into sustained revenue. Pay Back offers a step-by-step guide to a continuous process linking product and service investments with realized customer perceptions of value and, ultimately, the firm's financial results. It combines a practical perspective on customer value with a grounded framework you can implement at your own firm. The book offers: <ul> <li>Proven strategies for creating, positioning, and pricing products and services that are meaningful and unique to customers</li> <li>Insightful illustrations of how today's typical interactions between companies and customers unnecessarily waste value, to the detriment of both parties</li> <li>Pricing and monetization techniques that help leaders focus on profitable ways to capture value from different groups of customers </li> </ul> Perfect for company executives who set product and service strategy, Pay Back is also a must-read guide for seasoned business leaders trying to turn around underperforming product lines, as well as MBA students and anyone else with an interest in practical business strategies that deliver results.

Turning Customer Value Into Lasting Revenue

Pay Back

The Enriched Marketing Workbook

Ethical Marketing and Consumer Trust in Digital and Sustainable Markets

Apply entrepreneurial thinking to build sustainable marketing strategies in resource-limited environments. Principles of Entrepreneurial Marketing by Paul Booth and Zach Thompson is designed for undergraduate and postgraduate students studying marketing, entrepreneurship and small business management. Aligned to core modules in entrepreneurial marketing and venture creation, this textbook equips students with the fundamental knowledge and applied skills required to design effective marketing strategies in start-up and growth-focused contexts. This textbook provides a structured framework that guides students through identifying market opportunities, developing new ventures and crafting marketing strategies that support sustainable growth. From understanding the customer journey to developing pricing strategy, brand purpose and digital presence across ecommerce platforms and social media, this book connects theory directly to entrepreneurial action. This textbook includes: - A step-by-step entrepreneurial marketing framework with defined learning deliverables - Guidance on pricing, digital marketing, customer journey mapping and growth planning - Activities such as building a content calendar, planning an ad campaign and developing a brand identity kit - Real-world examples and entrepreneur interviews linking theory to venture creation, including from BigBelly (USA), Inspired Bicycles (UK), Pauline Cosmetics (Kenya) and Mecado Libre (South America) &gt;Whether studying marketing, entrepreneurship or preparing to launch a venture, Principles of Entrepreneurial Marketing provides students with the strategic tools and practical confidence to build innovative, market-driven businesses.

Strategy and Applied Practice

Principles of Entrepreneurial Marketing

Develop culturally intelligent marketing strategies for a digitally connected global marketplace. International Marketing is designed for postgraduate marketing students studying International Marketing and International Marketing Strategy. This textbook equips students with the theoretical frameworks and applied tools required to design, implement and evaluate marketing strategies across borders in an increasingly digital and regulated environment. Sue Ollerhead explores how brands can enter, compete and grow internationally while remaining culturally sensitive, legally compliant and strategically coherent. This book integrates core international marketing theory with practical application, covering market entry strategies, dynamic pricing, cross-border brand positioning and digital platform management. Students examine how organizations adapt products and services to meet local market needs while maintaining universal quality standards, sustainability commitments and ethical responsibility. Legal and regulatory considerations are embedded throughout, alongside discussion of environmental impact, societal expectations and global governance frameworks. Real-world examples from Coca-Cola, Depop and MPesa illustrate how international marketing decisions influence long-term brand performance and customer relationships across diverse markets. This textbook includes: - Guidance on digital international marketing, including market entry, pricing and cross-border brand strategy - Chapter overviews, key learning outcomes, key concept boxes and exercise questions - Online resources including lecture slides and a lecturer's manual with exercise answers - Strategic insights and analysis on operating effectively within international environments

Utilize a Digital Approach in International Marketing Strategies

International Marketing

Sad AI Aesthetics: Emo Branding &amp; Personal Style is a powerful guide for creators who refuse to be loud to be seen. In a world driven by trends and noise, this book teaches you how to build a magnetic digital presence rooted in mood, restraint, and emotional intelligence.
Blending artificial intelligence with gothic minimalism, this guide reveals how to craft usernames, bios, profile visuals, feeds, blogs, newsletters, stickers, and digital products that feel intentional rather than reactive. You will learn how to use AI as a creative partner-refining your tone, stabilizing your aesthetic, and turning quiet depth into recognizable authority.
This is not about oversharing or performing sadness. It is about designing atmosphere. From curated darkness and cinematic visuals to poetic captions and long-form intellectual presence, you will discover how to transform emo aesthetics into structured brand identity.
Whether you are an introverted entrepreneur, a gothic creative, or a digital minimalist seeking alignment, this book offers practical frameworks for building an emotionally cohesive and commercially sustainable presence online.
You don't need to be louder.
You need to be clearer.
Let AI organize your shadow-and turn aesthetic depth into influence.

Emo Branding & Personal Style

Sad AI Aesthetics

Retail Marketing in the Modern Age explores contemporary concepts and strategies essential to building successful retail brands globally. The book captures the essence of modern retail marketing by examining both traditional and extended elements of the retail mix in today's dynamic, evolving business environment. It provides a comprehensive understanding of how digital transformation, driven by technologies such as AI, ML, VR, AR, IoT, Blockchain, cloud computing, and data analytics, along with advanced PoS systems, CRM platforms, ERP systems, and RFID technology is reshaping integrated marketing communication, brand campaigns, merchandise management, category management, assortment planning, personalization, and the shopping experience, reflecting the purpose and promise of a brand.Focusing on emerging trends, the book explores new formats and business models, with emphasis on omni-channel retailing and its key constituents. It also addresses the tangible and intangible aspects of retailing, offering insights into how to achieve deeper customer engagement and patronage loyalty. It provides an in-depth overview of contemporary retail design elements, store ambiance, visual merchandising, planograms, and fixtures. Latest, practical insights on Human Resource Management, managing luxury brands, building curated Private Label Brands, mall operations, location strategies, Public Relations, influencer marketing, loyalty programs, and sustainability initiatives provide a holistic outlook.Designed for students, researchers, and professionals in Retail Management, Marketing, and Branding, this book combines theory with practical applications. Through real-world examples, case studies, and illustrations, it equips readers with critical skills to navigate the complexities of modern retail marketing.

Retail Marketing in the Modern Age

Your campaigns are beating benchmarks.
Your revenue is declining.
What's wrong?!

Industry benchmarks aggregate incomparable campaigns (different industries, budgets, contexts, goals) into meaningless "industry standards" that guide nowhere. 

Now Artificial Intelligence (AI) accelerates the problem. Optimize faster, generate reports, chase marketing benchmarks with zero connection to business outcomes. Does AI care about your objectives? Or is it optimizing for the platforms selling you the tools?

What Experienced Marketers Are Discovering
The real breakthrough in digital and AI marketing isn't execution speed. It's AI pattern recognition at scale, identifying which campaigns genuinely "rhyme" with your strategic context across multiple dimensions.

But here's the paradox. AI can analyze thousands of campaigns instantly and understand none of them strategically. It can't tell you which patterns matter for your situation. It can't apply the wisdom from leading hundreds of campaigns.

As AI commoditizes execution, your experience becomes exponentially more valuable. The AI and human partnership creates what competitive strategists call a "moat," a defensible advantage that widens over time.

While competitors chase generic tactics, you're building sales and marketing strategy that compounds.

What This Book Delivers
The Benchmark Lie introduces a five dimensional framework that replaces industry averages with pattern recognition. You'll discover why campaigns don't repeat but their dimensions rhyme, and how to identify which past campaigns match your strategic situation. The book explores the five core dimensions (audience psychology, competitive context, message strategy, execution complexity, business goals) that predict whether insights transfer. You'll understand why dimensional AI pattern recognition beats single metric optimization, and why marketing strategy built on patterns outperforms statistical averages. The book reveals how AI and human collaboration creates competitive moats that widen with every campaign, making your expertise more valuable as AI advances. It presents privacy first data intelligence and AI architecture that protects competitive advantage while enabling collective intelligence across campaigns, with real scenarios showing pattern recognition across cloud ecosystems, partner marketing, and B2B sales cycles.

For Experienced Professionals Skeptical of AI Hype
Written for marketing executives, strategists, and agency leaders who've been in the trenches long enough to recognize when something doesn't add up, and who want genuine strategic applications beyond vendor promises.

This isn't a beginner's guide to AI tools. Not tactical "growth hacks" or vendor pitches. This is for professionals who recognize marketing benchmarks have failed and who want to understand how the AI and human partnership makes their expertise exponentially more valuable.

The question isn't whether AI will transform marketing. It already has. The question is whether AI makes your experience obsolete or exponentially more valuable.

This book argues for the latter. And shows you exactly why.

The Author
Jeffrey Porzio is founder and principal of Cadence B2B, where he develops frameworks for dimensional pattern recognition that make experienced marketing judgment exponentially more valuable as AI advances. With 25+ years leading digital campaigns across Fortune 100 brands, startups, and global agency networks, Jeff has learned that the best marketing insights rarely come from industry benchmarks. They come from recognizing patterns across campaigns that conventional categories would never connect.

How AI-Powered Marketing Makes Experience More Valuable Than Ever

The Benchmark Lie

From Modern Marketer to Executive Leader

The Strategic Evolution From Omnichannel to Metachannel Marketing

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