Mass Notification and Crisis Communications

This book examines existing mass notification system solutions supporting crisis communications. The author reviews emerging trends and provides guidance on the actions that organizations can take to tackle the complex issues. With an an overview of current technology systems and requirements, designs, implementation, and testing, the text provides an understanding of emergency response communications and associated technologies. It covers the populations serviced historically, as well as the current legal landscape, key decision making considerations, and considerations needed for effective planning and preparedness.