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Gesamtkatalog

Catalogue complet

Hill E: Gender, Work and Care

Gender, Work and Care

Young Voices and Future Choices in Australia, the United Kingdom and Japan

Built to Trust is a strategic, practical guide for founders, CEOs, board members, and business leaders navigating today's volatile landscape of cybersecurity risks, evolving data privacy laws, and disruptive AI technologies. Drawing from firsthand experience in building, scaling, and advising technology companies, Darren Gallop delivers a clear-eyed, actionable roadmap for turning digital trust into a strategic asset-- before a crisis forces your hand. Rather than focusing on technical how-tos or fearmongering, the book reframes security, privacy, and responsible AI as leadership imperatives critical to growth, resilience, and competitive advantage. It equips readers with the mindset, vocabulary, and frameworks they need to lead confidently through scrutiny from customers, investors, regulators, and the media. In a world where trust is harder to earn and easier to lose than ever before, Built to Trust makes the case that protecting data, anticipating AI risks, and embedding ethics into design aren't just IT concerns; they're core to how modern organizations build value, attract talent, win deals, and stand out in crowded markets.

A Leadership Guide for the New World of Ai, Cyber, and Privacy Risk

Built to Trust

Frontiers in Economic History

This volume examines the state of the economic history discipline around the globe. It raises and answers questions such as: What are its roots, how did it evolve, and what is the current state of the discipline in each country or region presented?

Transcending traditional Western paradigms, the book gathers renowned economic historians from around the globe to engage in a comprehensive dialogue about economic history's global standing. Investigating its role in shaping future economists, addressing pivotal questions, and its symbiotic relationship with economics, contributors analyze economic history's resonance across continents. By doing so, the chapters are not intended to be a survey of the research on each country, but rather an overview of the discipline: its practice, training, and position within the broader economics discipline.

Addressing an academic audience, this book further analyzes the interplay of human capital scarcity and its profound impact on academia, spotlighting the evolution of economic history in diverse cultural and regional contexts. Scrutinizing historical milestones, such as Schumpeter's paradigm-shifting pillars and Romer's reflections, the book discusses the need to redefine economic history's role and takes readers on a journey through economic history from its pivotal role to its integration into the broader discipline.

A Global Perspective

The State of Economic History

A practical framework for building inclusive prosperity through positive-sum economics&nbsp; Zero-sum thinking has cost the American economy an estimated&nbsp;$50 trillion&nbsp;over the last 30 years.&nbsp;Positive Sum: How Zero-sum Thinking Broke Capitalism - and How We Can Fix It reveals why this primitive instinct continues to cost businesses&nbsp;$600 billion&nbsp;annually and offers a practical roadmap for recognizing the economic power of fairness to create broadly shared prosperity.&nbsp; Drawing on his experience&nbsp;heading&nbsp;the Ford Foundation's Mission Investments program and his earlier Wall Street career, Roy Swan&nbsp;demonstrates&nbsp;that the belief that someone must lose for another to win is economically inefficient. Through personal narrative, historical insight, and practitioner experience, the book presents concrete investment strategies delivering proven 28% returns while advancing inclusive growth.&nbsp; Readers will also find:&nbsp; <ul> <li>Evidence showing how zero-sum assumptions undermine both corporate profits and national prosperity, backed by rigorous economic analysis&nbsp;</li> </ul> <ul> <li>Practical implementation strategies for impact investing that align financial returns with social outcomes across global markets&nbsp;</li> </ul> <ul> <li>Real-world case studies from the Ford Foundation's Mission Investments program&nbsp;demonstrating&nbsp;market-rate returns alongside measurable impact&nbsp;</li> </ul> <ul> <li>A distinctly American framework for stakeholder capitalism that resonates across political divides while&nbsp;remaining&nbsp;globally applicable&nbsp;</li> </ul> <ul> <li>Actionable guidance for business leaders seeking sustainable models that create value for shareholders, employees, and communities simultaneously&nbsp;</li> </ul> Positive Sum&nbsp;offers essential reading for business leaders seeking sustainable economic models, investors looking to align values with returns, policymakers addressing inequality, and anyone concerned about building an economy where prosperity is broadly shared rather than narrowly concentrated.

How Zero-Sum Thinking Broke Capitalism - And How We Can Fix It

Positive Sum

Political and social movements seldom appear out of nowhere. They have roots. Some of the Woke Era's roots lie in our civil rights laws. By prohibiting discrimination, these laws were intended calm tensions among the races and between the sexes. And they've had a lot of success. But some civil rights laws--whether because they were not well thought out or because the Supreme Court bent over backwards to misinterpret them--have had the opposite effect. A prime example is the Civil Rights Act of 1991, which, for the first time, made lawsuits alleging racial or sexual harassment potentially lucrative for plaintiffs. Alas, the '91 Act left the concept of harassment vague; relatively harmless statements that somebody found "offensive" could help land an employer in trouble. Employers panicked and started what came to be called "Diversity, Equity, and Inclusion" training. Their employees were urged to walk on eggshells. Even things like "I believe the most qualified person should get the job" were forbidden. No one should be surprised that after decades of this, employees--especially those whose views are conservative, libertarian or centrist--would go silent on issues of race and sex. It's easy to see where this leads: When everyday Americans with conservative, libertarian and centrist views clam up, those on the left don't get a lot of criticism. Slowly, their positions evolve to be ever further to the left. All this helped paved the way for the Woke Era ... and eventually for the Age of Trump.

How Our Civil Rights Laws Have Made It Hard to Talk Sensibly about Race and Sex

Why We Walk on Eggshells

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

Biff for Healthcare

Products don't fail. Markets do.Every year, startups and enterprises pour millions into building world-class products--only to watch them disappear into obscurity. The problem isn't the technology. It's the inability to capture and then dominate a market.In Market Engineering, Silicon Valley veteran Bruce Cleveland reveals the discipline behind market-dominating companies like Salesforce, Marketo, and C3 AI. Drawing on decades of experience as an operator, investor, and board member, Cleveland demonstrates how leaders can apply the same rigor to markets that they bring to products.You'll discover how to: <ul><li>Compel markets to come to you instead of chasing them</li><li>Position your company so customers get it instantly</li><li>Build messaging and stories that break through the noise</li><li>Establish thought leadership that sets the rules for your industry</li><li>Adapt to the AI era with Generative Engine Optimization (GEO)</li></ul>Market Engineering is the playbook for founders, executives, and boards who want their companies to lead--not follow.

Because Markets Don't Build Themselves

Market Engineering

Reducing taxes is one of the best ways to boost your business's bottom line. Tax Savvy for Small Business is your one-stop guide for understanding how your business is taxed and how you can reduce your taxes. This book shows you how to: <ul> <li>deduct operating expenses</li> <li>deduct travel, vehicle, and meal expenses</li> <li>take advantage of tax credits</li> <li>write off long-term assets</li> <li>compare business structures</li> <li>keep solid business records, and</li> <li>handle an IRS audit.</li> </ul> This completely updated edition covers changes in tax rates, deductions, and credits. Tax Savvy for Small Business is the up-to-date resource you need to maximize your deductions and boost your business's bottom line.

A Complete Tax Strategy Guide

Tax Savvy for Small Business

This engaging and important book is a must-read for the design professionals, educators and policy-makers who will be instrumental in imagining and implementing the new techniques, capabilities and resources required to take design forward for the next fifteen years.

Changing the World by Design

The New Design Agenda

How Organizations Can Trade Stupidity for Purpose

Anti Stupidity

“The choice to invest in vaccines rather than in weapons; in treatments for rare diseases rather than in speculative consumer products; in long-term infrastructure rather than in short-term optics—these are not technical decisions. They are moral decisions . . .” Biotech in the Balance by Dr. Jeremy M. Levin shows why the next lifesaving medicines may not arrive on time, and what we can do about that in a period of political change. This is not a technical book. It is a bedside-to-boardroom story, told from inside the system, with a clear map of what has to change so that medicines keep arriving when people need them. When funding for research and development is politicized, trust in science erodes and the foundations of biotechnology weaken. When science is treated as a partisan symbol rather than a shared foundation for health, patients and families bear the consequences. Dr. Levin’s career began as a scientist studying the structure of DNA, and then as a physician in university hospitals in London, Cape Town, and Geneva. As a doctor, he saw the difference between patients saved by medicines that arrived just in time, and those who were not so fortunate. That experience led to a simple conviction: drug discovery and development is not an abstract business. It is a living coalition of scientists, governments, businesses, and—above all—patients. For patients and their families, profitability and internal strategy are not the point. What matters is whether a therapy works, how quickly results can be seen, and how benefits are weighed against risks—including the risk of doing nothing. Throughout the book, Dr. Levin keeps patients at the center of the discussion—politics, markets, supply chains, and governance—and shows how each of these forces can accelerate or delay medical progress. Written from the perspective of a scientist and physician, Biotech in the Balance argues for a resilient, globally competitive biotechnology industry built to serve patients and earn lasting public trust. It offers a call to action for preserving biotechnology as a strategic asset—and a practical framework for leaders who want to strengthen the system rather than merely defend it.

Saving a Strategic Industry in an Age of Distrust

Biotech in the Balance

Make Technology Your Most Powerful Learning AllyAs an L&amp;D professional, you are experiencing a dramatic transformation in the way employees learn, work, and grow. How do you keep up with the fast pace of change so you can serve the needs of your learners and your organization? The Learning Technology Playbook is the essential resource you need to thrive in today’s training landscape.In this step-by-step guide, renowned learning technologist Pooja Jaisingh shares how she evaluates, adopts, and integrates new technology solutions. Using real-world examples from leading companies and insights from more than 30 industry leaders, Jaisingh demonstrates how to move from exploration to full integration of new technology, while keeping ethics, privacy, and inclusivity at the forefront.The Learning Technology Playbook is packed with:
<ul>
<li>Actionable strategies to prepare your organization for the next big leaps in learning</li>
<li>Reflection prompts to enhance your understanding of key concepts</li>
<li>Practical templates, checklists, audits, and planning worksheets to help you create future-ready content for tomorrow’s workplace</li>
<li>A glossary of tech jargon for easy reference</li>
</ul>This book empowers instructional designers, trainers, and consultants to become savvy technology strategists by learning to optimize workflows, future-proof learning initiatives, and champion innovation. Whether you’re just beginning your journey or advancing as an L&amp;D leader, Jaisingh will inspire you to harness learning technology as a force for growth and organizational success—and to claim your seat at the table by leading technology adoption responsibly and purposefully.

Real-World Methods to Evaluate, Pilot, and Scale L&d Tech

The Learning Technology Playbook

This book summarizes the 'rules of the service game' and presents the distilled lessons from three leaders' decades-long experience in consulting, teaching, and research on service, summarizing the 'rules of the game' they have learned. In particular, the authors emphasize that people (customers, employees, and managers) remain a prominent key to success in service, regardless of the level and extent of technology, robotics, and artificial intelligence (AI) involved.Embracing the social psychology of the various stakeholders and the settings in which they interact is critical for the long-term health of service organizations because this is what can yield sustainable competitive advantage. To be effective, service leaders need to understand the complexities of people so that they can create and support appropriate psycho-social contexts in their organizations.This book draws on the interrelated disciplines of social psychology, organizational behavior, and organizational psychology to distill fundamental principles that help inform the effective management of people and their organizational contexts. This book summarizes the most important 'rules of the game' on how to build effective service organizations for people to innovate, design, and co-create value.Rules of the Service Game provides a sharp and concise summary of how to manage a service organization by three thought leaders in this field. It reveals how people are central to the development of services whether those are delivered via technology, personally, or -- more likely -- a combination of these. This book deals with the organizational and contextual issues that produce the service quality marketing promotes. A central focus of the book is talent management -- how to attract, retain, and manage the talent necessary for creating and implementing the wide range of service delivery systems that will be required in the future.

Rules of the Service Game: What Service Leaders Need to Know

Gender, Work and Care

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