Artificial intelligence is on everyone's lips in business, but only very few companies know what it is and how they could use AI to build new business areas. <br />This book is about precisely that. The authors come directly from AI projects they have done with their clients. <br />Benefit from this know-how to be successful with AI: <br />- Fundamental understanding of the possibilities of Artificial Intelligence <br />- Process model for developing AI applications <br />- Impact assessment on processes and business models in different industries through AI <br />- Application scenarios for customer processes from communication to administration <br />- Application scenarios for the support of mobile processes. <br />The book contains concrete, realisable use cases for manufacturing and service providers. Let it inspire you to develop and market your elegant solutions.