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Business and Management (R0)

Jonathan Grimm

Dial-A-Ride Problems in Transportation Service

&lt;p&gt;Introduction.- The Family of Vehicle Routing Problems.- The Dial-a-Ride Problem.- Profits in the Dial-a-Ride Problem.- Supplementary Services Provided by Dial-a-Ride Systems.- Minimum Collaboration in Dial-a-Ride Problems with Additional Services.- Summary.&lt;/p&gt;


BA kompakt

Kundenzufriedenheit hängt in hohem Maße davon, ob es Anbietern gelingt, eine Dienstleistung oder eine Ware zur richtigen Zeit, am richtigen Ort, in der richtigen Qualität und Menge bereitzustellen. Die Autoren vermitteln in dem Lehrbuch ein fundiertes Verständnis für präventives Qualitätsmanagement und für die Instrumente der Qualitätsplanung, -lenkung, -sicherung und -verbesserung. Der Stoff ist auf das Bachelor-Studium zugeschnitten und lerngerecht aufbereitet: mit Aufgaben und Lösungen, Beispielen aus der Praxis und anschaulichen Abbildungen.

Kundenzufriedenheit und Kundenloyalität wird in hohem Maße durch die Fähigkeit des Anbieters beeinflusst, eine Dienstleistung oder ein Sachgut zum richtigen Zeitpunkt, am richtigen Ort, in der richtigen Qualität und in der richtigen Menge bereitzustellen. Das vorliegende Buch erläutert die wichtigsten Werkzeuge und Konzepte, mit denen es gelingt, kurze Lieferzeiten und eine hohe Lieferzuverlässigkeit für den Kunden zu gewährleisten, ohne auf kostspieliges "troubleshooting", große Kapazitätspuffer und hohe Bestände zurückgreifen zu müssen. Für die Dienstleister werden die Besonderheiten der Erstellung und Beschaffung von Dienstleistungen dargestellt.Anschaulich und praxisnah ermitteln die Autoren ein fundiertes Verständnis für präventives Qualitätsmanagement und für die Aufgaben und Instrumente der Qualitätsplanung, -lenkung, -sicherung und -verbesserung. Das Lehrbuch ist auf das Curriculum des Bachelor-Studiums an Berufsakademien zugeschnitten und ebenso geeignet für Bachelor-Studenten an Hochschulen und Fachhochschulen. Aufgaben mit Lösungen am Ende jedes Kapitels erleichtern das Selbststudium.

Dienstleistung und Produktion

Das Supply Chain Management hat sich etabliert, und große Konzerne ebenso wie mittelständische Unternehmen haben verstanden, dass in modernen Wertschöpfungsketten beachtliche Verbesserungspotenziale vorhanden sind. Sie haben sich auf den Weg gemacht, dieses Potenzial zu heben. Deshalb intensivieren sie ihre Zusammenarbeit mit Lieferanten, Kunden, Dienstleistern und Wettbewerbern.Hartmut Werner beschreibt in diesem Buch zunächst die Grundlagen des Supply Chain Managements. Anschließend werden Strategien für die Ausgestaltung moderner Wertschöpfungsketten charakterisiert. Auf dieser Basis erfolgt eine Vorstellung von Instrumenten, die zur konkreten Umsetzung der zuvor diskutierten Strategien dienen. Diese Überlegungen münden schließlich in ein Controlling der Supply Chain. Das Buch ist anwendungsorientiert konzipiert und stützt sich auf eine Vielzahl von Beispielen aus der Unternehmenspraxis.Die 8. Auflage wurde aktualisiert und erweitert.&nbsp;Der Inhalt<ul><li>Grundlagen</li><li>Einfluss von Führungskonzepten auf die Gestaltung der Supply Chain</li><li>Strategien des Supply Chain Managements</li><li>Instrumente des Supply Chain Managements</li><li>Controlling der Supply Chain</li></ul>Der AutorProfessor Dr. Hartmut Werner lehrt Logistikmanagement und Controlling (Unternehmensplanung) an der Wiesbaden Business School (Hochschule RheinMain).

Das Supply Chain Management hat sich etabliert, und große Konzerne ebenso wie mittelständische Unternehmen haben sich auf den Weg gemacht, das Potenzial moderner Wertschöpfungsketten zu realisieren. Hartmut Werner beschreibt in diesem Buch zunächst die Grundlagen des Supply Chain Managements sowie die Strategien zeitgemäßer Wertschöpfungsketten. Auf dieser Basis werden Instrumente vorgestellt, die ihrer Umsetzung dienen. Diese Überlegungen münden schließlich in ein Controlling der Supply Chain. Das Buch ist sehr anwendungsorientiert konzipiert und stützt sich auf eine Vielzahl von Beispielen aus der Unternehmenspraxis.

Grundlagen, Strategien, Instrumente und Controlling

Supply Chain Management

Digital Twin Technology for Autonomous Electric Vehicles serves as an essential guide for researchers, advanced students, and engineering professionals eager to harness the transformative potential of this cutting-edge approach. The volume offers an in-depth exploration of the intersection of DT software and AEVs, highlighting how this innovative strategy enhances vehicle functionality, efficiency, safety, and user experience. Reviewing the latest research outcomes and trends as well as touching upon future perspectives, it provides a clear and actionable, step-by-step roadmap that also considers cybersecurity, regulation, ethics, and environmental friendliness, helping readers confidently navigate potential challenges and maximize the benefits of DT technology implementation for AEVs. Valuable case studies that incorporate practical insights and lessons learnt are blended into the work too, providing context and application examples in diverse settings. The experts behind the insightful chapters thus successfully respond to the need for a multidisciplinary resource that bridges theory and best practices, while fostering collaborative efforts to further identify and leverage opportunities stemming from the intricate combination that is redefining the automotive research landscape.

Recent Trends and Future Perspectives

Digital Twin Technology for Autonomous Electric Vehicles

Rough Guides Main Series

Ideal for independent travellers, this guidebook to the Philippines, written by Philippines experts, goes beyond the basics. It blends must-see sights with hidden gems and offers unmatched practical guidance for seamless planning and on-the-go exploration. Packed with in-depth advice often missing from other guides, it helps you navigate with ease. From using public transport to discovering the best dining, accommodations, and local experiences, this guide covers it all. Every detail you need for a smooth and enriching journey. Inside this Philippines travel book, you'll find: - Regional deep dive - in-depth coverage of key areas with curated experiences and honest reviews - Itinerary samples - tailored plans for different trip lengths and travel styles - Practical information - essential tips on getting there, using public transport, avoiding crowds, saving time and money, and traveling responsibly - Expert recommendations - insider advice on the best places to eat, drink, stay, and enjoy nightlife or outdoor activities - Seasonal tips - when to go to the Philippines, climate details, and festival highlights to plan your perfect trip - Must-see pick - unmissable sights handpicked by our authors - Boracay, surfing at Siargao, Apo Reef Marine Natural Park, Chocolate Hills, Vigan, whale sharks, Mount Mayon, Ati-Atihan Festival, Batanes, Malapascua, Coron Island, Mount Pinatubo, underground river, rice terraces, tarsiers - Easy-to-use maps - colour-coded maps highlighting essential spots for dining, accommodation, shopping and entertainment - Cultural insights - engaging stories on local history, arts, and traditions for a deeper understanding of the Philippines - Language essentials - Filipino phrases and vocabulary to help you connect with locals - Inspiring travel photography - stunning full-color images capturing the essence of the Philippines, and fueling your wanderlust - Designed for comfort and sustainability - a velvet soft-touch cover for a secure grip and premium uncoated paper from responsibly sourced materials - Bonus eBook - free download with purchase for added convenience - Coverage includes: Manila, Northern Luzon, Southern Lyzon, Mindoro, Boracay and Western Visayas, Cebu and the Eastern Visayas, Palawan, Mindanao Travel smart and experience the Philippines with confidence. Let this guide to the Philippines be your trusted companion to must-see sights, hidden gems, and local secrets for an unforgettable adventure.

Rough Guides Philippines: Travel Guide with eBook

By the New York Times’s Global Economics Correspondent, an extraordinary journey to understand the worldwide supply chain—exposing both the fascinating pathways of manufacturing and transportation that bring products to your doorstep, and the ruthless business logic that has left local communities at the mercy of a complex and fragile network for their basic necessities."A tale that will change how you look at the world."&nbsp;—Mark LeibovichNamed a Best Book of the Year by Foreign Policy and The Aspen Institute * Longlisted for the Porchlight Business Book AwardHow does the wealthiest country on earth run out of protective gear in the middle of a public health catastrophe? How do its parents find themselves unable to locate crucially needed infant formula? How do its largest companies spend billions of dollars making cars that no one can drive for a lack of chips?The last few years have radically highlighted the intricacy and fragility of the global supply chain. Enormous ships were stuck at sea, warehouses overflowed, and delivery trucks stalled. The result was a scarcity of everything from breakfast cereal to medical devices, from frivolous goods to lifesaving necessities. And while the scale of the pandemic shock was unprecedented, it underscored the troubling reality that this system built on Just in Time principles was fundamentally at risk of descending into chaos all along. And it still is. Sabotaged by financial interests, a loss of transparency in markets, and worsening working conditions for the people tasked with keeping the gears turning, our global supply chain has become perpetually on the brink of collapse.In How the World Ran Out of Everything, award-winning journalist Peter S. Goodman reveals the fascinating innerworkings of our supply chain and the factors that have led to its constant, dangerous vulnerability. His reporting takes readers deep into the elaborate system, showcasing the triumphs and struggles of the human players who operate it—from factories in Asia and an almond grower in Northern California, to a group of striking railroad workers in Texas, to a truck driver who Goodman accompanies across hundreds of miles of the Great Plains. Through their stories, Goodman weaves a powerful argument for reforming a supply chain to become truly reliable and resilient, demanding a radical redrawing of the bargain between labor and shareholder interests, and deeper attention paid to how we get the things we need.From one of the most respected voices in economic journalism working today, How the World Ran Out of Everything is a fiercely smart, deeply informative look at how our supply chain operates, and why its reform is crucial—not only to avoid dysfunction in our day to day lives, but to protect the fate of our global fortunes.&nbsp;This riveting work of economic journalism breaks down the complexities of modern globalization and reveals: <ul><li>The Just in Time Fallacy: Discover how a sensible manufacturing philosophy was twisted to prioritize shareholder interests over resilience, setting the stage for global shortages and widespread inflation.</li><li>Human Cost of Efficiency: Journey from factories in Asia to the highways of the Great Plains and meet the human players—from truck drivers to railroad workers—exploited to keep the gears of commerce turning.</li><li>Monopoly Power and Price Hikes: Investigate how decades of deregulation allowed a few monopolistic companies to dominate key industries, engineering scarcity to boost profits during a worldwide catastrophe.</li><li>The Future of the Supply Chain: Explore the urgent arguments for reforming the system through reshoring and nearshoring to build a more reliable and resilient network for the things we need.</li></ul>

By the New York Times’s Global Economics Correspondent, an extraordinary journey to understand the worldwide supply chain—exposing both the fascinating pathways of manufacturing and transportation that bring products to your doorstep, and the ruthless business logic that has left local communities at the mercy of a complex and fragile network for their basic necessities."A tale that will change how you look at the world."&nbsp;—Mark LeibovichNamed a Best Book of the Year by Foreign Policy and The Aspen Institute * Longlisted for the Porchlight Business Book AwardHow does the wealthiest country on earth run out of protective gear in the middle of a public health catastrophe? How do its parents find themselves unable to locate crucially needed infant formula? How do its largest companies spend billions of dollars making cars that no one can drive for a lack of chips?The last few years have radically highlighted the intricacy and fragility of the global supply chain. Enormous ships were stuck at sea, warehouses overflowed, and delivery trucks stalled. The result was a scarcity of everything from breakfast cereal to medical devices, from frivolous goods to lifesaving necessities. And while the scale of the pandemic shock was unprecedented, it underscored the troubling reality that this system built on Just in Time principles was fundamentally at risk of descending into chaos all along. And it still is. Sabotaged by financial interests, a loss of transparency in markets, and worsening working conditions for the people tasked with keeping the gears turning, our global supply chain has become perpetually on the brink of collapse.In How the World Ran Out of Everything, award-winning journalist Peter S. Goodman reveals the fascinating innerworkings of our supply chain and the factors that have led to its constant, dangerous vulnerability. His reporting takes readers deep into the elaborate system, showcasing the triumphs and struggles of the human players who operate it—from factories in Asia and an almond grower in Northern California, to a group of striking railroad workers in Texas, to a truck driver who Goodman accompanies across hundreds of miles of the Great Plains. Through their stories, Goodman weaves a powerful argument for reforming a supply chain to become truly reliable and resilient, demanding a radical redrawing of the bargain between labor and shareholder interests, and deeper attention paid to how we get the things we need.From one of the most respected voices in economic journalism working today, How the World Ran Out of Everything is a fiercely smart, deeply informative look at how our supply chain operates, and why its reform is crucial—not only to avoid dysfunction in our day to day lives, but to protect the fate of our global fortunes.&nbsp;This riveting work of economic journalism breaks down the complexities of modern globalization and reveals: <ul><li>The Just in Time Fallacy: Discover how a sensible manufacturing philosophy was twisted to prioritize shareholder interests over resilience, setting the stage for global shortages and widespread inflation.</li><li>Human Cost of Efficiency: Journey from factories in Asia to the highways of the Great Plains and meet the human players—from truck drivers to railroad workers—exploited to keep the gears of commerce turning.</li><li>Monopoly Power and Price Hikes: Investigate how decades of deregulation allowed a few monopolistic companies to dominate key industries, engineering scarcity to boost profits during a worldwide catastrophe.</li><li>The Future of the Supply Chain: Explore the urgent arguments for reforming the system through reshoring and nearshoring to build a more reliable and resilient network for the things we need.</li></ul>

Inside the Global Supply Chain

How the World Ran Out of Everything

Dieser Praxisleitfaden hilft Unternehmern, Führungskräften und Projektverantwortlichen, strategische und Change-Entscheidungen klar und zügig umzusetzen.&nbsp;Basierend auf Interviews,&nbsp;Workshops und Trainings sowie anhand umfassender Testfragen stellen die Autoren ein eigenes Diagnose-Tool zur Verfügung, das die Ursachen für Effizienzverluste aufgrund mangelnder Konsequenz methodisch identifiziert und behebt. Klarheit, Konfrontation und Ressourcenschöpfung bei Führungskräften und Mitarbeitern beseitigen die Konsequenzdefizite und leiten eine nachhaltige Effizienzsteigerung im Unternehmen ein.
 Der Inhalt
 Formen des KonsequenzmanagementsCRM und Ressourcenschöpfung der MitarbeiterExcellence Initiative mit Auswertung des CRM-PortfoliosKonsequenzmanagement als Gesamtkonzept5-Stufen-MDK-Modell der inconHRFolgen von InsequenzLösungen und PraxisbeispieleEmpfehlungen, Praxistipps, Checklisten.
 Die AutorenWolfhart Haack
 ist Rechtsanwalt mit Schwerpunkt Arbeitsrecht/Betriebsverfassungsrecht und besitzt langjährige Erfahrung in leitenden Funktionen im Bereich HR (Bankwesen, Sparkasse, Zentralinstitut Volks- und&nbsp;Raiffeisenbanken, Wirtschaftskanzleien).
 Arvid Rapp
 ist Diplom-Psychologe mit&nbsp;Schwerpunkt Arbeits- und Organisationspsychologie ergänzt um fundierte&nbsp;betriebswirtschaftliche Kenntnisse. Er besitzt langjährige Erfahrung in der Konzeption, Planung&nbsp;und Umsetzung von Strategie- und Geschäftsprozessen, Entwicklung von&nbsp;Führungsstrukturen und -kompetenzen, Personalentwicklung sowie im&nbsp;Projektmanagement.
 
 Ihre Hauptarbeitsgebiete sind die Konzeption und Begleitung von Strategie- und Geschäftsprozessen,&nbsp;Konzeption,&nbsp;Steuerung und Begleitung von Change-Management-Prozessen und Coaching von&nbsp;Führungskräften im Rahmen dieser Prozesse.

Dieser Praxisleitfaden hilft Unternehmern, Führungskräften und Projektverantwortlichen, strategische und Change-Entscheidungen klar und zügig umzusetzen. Basierend auf Interviews,&nbsp;Workshops und Trainings sowie anhand umfassender Testfragen stellen die Autoren ein eigenes Diagnose-Tool zur Verfügung, das die Ursachen für Effizienzverluste aufgrund mangelnder Konsequenz methodisch identifiziert und behebt. Klarheit, Konfrontation und Ressourcenschöpfung bei Führungskräften und Mitarbeitern beseitigen die Konsequenzdefizite und leiten eine nachhaltige Effizienzsteigerung im Unternehmen ein.

Praktischer Effizienzleitfaden mit Diagnose-Tool

Konsequenz statt Kompromiss (AT)

International Series on Actuarial Science

This comprehensive yet accessible guide to enterprise risk management for financial institutions contains all the tools needed to build and maintain an ERM framework. It discusses the internal and external contexts within which risk management must be carried out, and it covers a range of qualitative and quantitative techniques that can be used to identify, model and measure risks. This third edition has been thoroughly revised and updated to reflect new regulations and legislation. It includes additional detail on machine learning, a new section on vine copulas, and significantly expanded information on sustainability. A range of new case studies include Theranos and FTX. Suitable as a course book or for self-study, this book forms part of the core reading for the Institute and Faculty of Actuaries' examination in enterprise risk management.

Financial Enterprise Risk Management

Teil 1 Erfolgsfaktoren bei der Entwicklung von Produkten.- Teil 2 Kundenzentrierung in der Produktentwicklung.- Teil 3 Systeme, Prozesse und Tools für die erfolgreiche Produktentwicklung.- Teil 4 Produktentwicklung 4.0.

Dieses Buch vermittelt die Erfolgsfaktoren der Produktentwicklung aus verschiedenen unternehmensinternen und -externen Perspektiven. Experten zeigen Führungskräften und Praktikern neue Ansätze, Handlungsfelder sowie Konzepte und Erfolgsmethoden für die Umsetzung und für Verbesserungen im eigenen Unternehmen.
 
 Nach einer Einführung über die verschiedenen Erfolgsfaktoren anhand von internen sowie externen Einflüssen und Randbedingungen vermitteln die Experten, wie die Kundenzentrierung und konkrete Prozesse, Tools und Methoden das Gerüst für eine erfolgreiche Entwicklung von Produkten in Unternehmen bilden. Da das Themenfeld Industrie 4.0 auch einen großen Einfluss auf die Forschung und Entwicklung hat, stellen die Autoren aktuelle Trends der Produktentwicklung 4.0 vor.
 
 Anhand von Praxisbeispielen erhalten Führungskräfte und Manager Anregungen für die strategische und operative Zukunftsorientierung in der Produkt- und Geschäftsmodellentwicklung des eigenen Unternehmens.
 
 &nbsp;

Konzepte, Handlungsfelder und Best Practices

Erfolgsfaktoren der Produktentwicklung

China and Globalization 2.0

This study examines the driving forces behind the rise of new logistics networks linking China and Eurasia, especially the China-Europe Railway Express. &nbsp;As major transportation infrastructure, these logistics networks have profoundly changed the political-economic landscapes of the “world island.” &nbsp;&nbsp;
By investigating Chongqing, Chengdu, Wuhan, Zhengzhou and Yiwu, the five logistics center cities where the China-Europe Railway Express starts, this study demonstrates the roles played by the China Railway Corporation, local governments, state-owned enterprises and private companies in the operations. These case studies highlight the importance of innovations in bringing down the costs, and how these freight trains have sustained the trade between China and European countries. This book will be of great value to scholars of logistics, China’s belt and road initiative, and globalization. &nbsp;

This study examines the driving forces behind the rise of new logistics networks linking China and Eurasia, especially the China-Europe freight trains. &nbsp;As major transportation infrastructure, these logistics networks have profoundly changed the political-economic landscapes of the “world island.” &nbsp;&nbsp;By investigating Chongqing, Chengdu, Wuhan, Zhengzhou and Yiwu, the five logistics center cities where the China-Europe Freight Trains start, this study demonstrates the roles played by the China Railway Corporation, local governments, state-owned enterprises and private companies in the operations. These case studies highlight the importance of innovations in bringing down the costs, and how these freight trains have sustained the trade between China and European countries. This book will be of great value to scholars of logistics, China’s belt and road initiative, and globalization. &nbsp;

State Building and Market Building

The China-Europe Railway Express

SpringerBriefs in Operations Management

This book outlines a practical framework for implementing a resilient circular economy principle across ten major industries in a developed country. It focuses on integrating circular thinking into supply chain management and applying digital transformation, blockchain technologies, and Industry 4.0 and 5.0 tools to improve sustainability and productivity.The book introduces a three-platform model that categorizes supply chain elements, aligns technologies with organizational goals, and supports lean and agile manufacturing practices. It also incorporates quantum economics to address uncertainty in economic modeling—an emerging approach that enhances the reliability of circular economy strategies.Expert evaluations are used to score performance matrices across industries, helping prioritize technologies and assess their impact. The book also applies quality engineering methods such as quality function deployment and value engineering to guide decision-making.Readers will gain a clear understanding of how circular supply chain components contribute to a resilient circular economy goal, how emerging technologies support these efforts, and how uncertainty modeling can improve real-world applications. This book would be a useful read for researchers, policymakers, and industry professionals seeking structured methods to support a large-scale resilient circular economy initiative.

Achieving a Resilient Circular Economy Through Emerging Technologies and Uncertainty Calculation

Utilizing Digital Technology and Transforming Business Models

DX Thinking and Innovation in Production Management

Palgrave Studies in Logistics and Supply Chain Management

Due to the increasing frequency and severity of disruptions and disasters around the world, current supply chains of almost every type are experiencing uncertainties, and supply chain resilience capabilities are one of the major concerns for every manager. Humanitarian supply chains are often at the forefront of this. However, the extant literature often keeps them separate from commercial supply chains and focuses more on their differences than similarities. This short-format research work analyses four case studies of recent humanitarian supply chains formed in response to natural and man-made disasters and how these supply chains endure proactive and reactive resilience capabilities. The lessons learned from these disaster responses in resilience will be of great value to supply chain scholars, students, and practitioners.Murtaza Faruquee
 &nbsp;is an&nbsp;Assistant Professor in Operations Management at the University of Nottingham Business School, UK. His research expertise is focused on resilience capabilities. Within the humanitarian supply chain, he is focused on aid operations in man-made&nbsp;disasters.
 Sarah Saqib&nbsp;
 is working as a Senior Sourcing Administrator at NHS England. She has conducted research on COVID-19 vaccination supply chains.&nbsp;
 Afra Nur Akman
 &nbsp;is a Freight Forwarding Operative at Atanak Forwarding Ltd. She has conducted research on post-earthquake operations in Turkey.
 MD Shariful Alam&nbsp;
 is a Superintendent of Police in Bangladesh. He has overseen aid operations and conducted research on long-term relief for the Rohingya refugee camps.

A Framework for Capabilities Integration

Resilience Lessons from Humanitarian Supply Chains

Dial-A-Ride Problems in Transportation Service

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