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Be My Guest

Be My Guest

English for the Hotel Industry

Inhalt

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.

Bibliografische Angaben

September 2002, 112 Seiten, Englisch
Cambridge University Press
978-0-521-77689-9

Schlagworte

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