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Gaudiano P: MERITOCRACY

MERITOCRACY

How to manage talent for higher profits and happier people

Persuasion & Negotiation Skills to Help You Get What You Want

Never Settle

Master high-stakes leadership, achieve results that matter

The HOW of High Performance

Why workplace wellness isn’t working, and what to do about it

The Wellbeing Paradox

Creating Success

Gain essential skills on delivering presentations with impact, improve your confidence and learn how to present remotely on screen.

How to Inspire and Inform with Clarity and Confidence

How to Develop Your Presentation Skills

Global Health Diplomacy

There has been an increasing movement to place results at the heart of the agenda for social investments and development. Though development has a compelling value proposition a year of life can often be saved for a few hundred dollars there is skepticism to its ability to measure and manage programs for results. It is this skepticism which is at the heart of debates on the future of development. Managing Development for Results describes the results agenda in development, measurement and management approaches, and challenges on the ground. It is an easily accessible book which provides a comprehensive view on the innovative approach used to demonstrate compelling development results. The first section of the book covers the history and key components of the results agenda. The second section assesses how this is put into practice with innovative examples from global initiatives, foundations, civil society, private sector and country case studies. Finally, the book assesses the future role of the results-based agenda for a wide variety of development actors. It argues that results provide a "common currency" to coordinate and focus increasingly diverse partners on the core value of development, and communicate this to a wider audience. How results are built into development programs and the future development agenda will be illustrated as well. This book aims to target a wide audience in development, practitioners internationally and locally, management, business and philanthropy and those interested in international relations. It would also aim to appeal to a general audience interested in the future of development and whether it can achieve compelling results.

Managing Development For Results

Developing Collective Transformational Leadership

Leadership Team Coaching

A powerful and original new take on business strategy-with the customer at the center of it-designed to generate enduring competitive advantage When setting strategy, organizations typically spend too much time thinking about the competition and resources within the firm and not enough time on the customer-the soul of any organization. Such an approach is reflected in the fact that most popular theories of business strategy have focused on resource- and capability-based perspectives of the firm. Real-world businesses embracing and applying these intuitively attractive theories have struggled to compete, however, exactly because those theories fail to adequately account for the most important actor in all commercial transactions: the customer. In The Soul of Strategy, two veteran strategists and academics deliver a straightforward new approach to business strategy-one that builds and expands on the classic work of Peter Drucker-recognizing the inescapable reality, faced by every organization, that a firm's primary job is to create and keep customers. The book offers a comprehensive customer-centric strategy framework, a set of fresh perspectives and tools, and step-by-step guides to implementing the leadership styles, governance structures, and technology that companies require to outcompete their rivals in attracting and retaining customers. The book brings to life these key principles by using case studies and examples of organizations in a variety of industries. You'll find: <ul> <li>A clear description of the concept of customer centricity and its value to the organization.</li> <li>A new consumer behavior framework that will enable you to ask the right questions to elicit unique, actionable customer insights</li> <li>A "Customer Choice Cascade" that details how to select, prioritize, and deliver value for both customers and the firm.</li> <li>A balanced perspective on how to both find sources of innovation and systematically abandon activities, products, structures and systems that no longer add value to customers.</li> <li>The key role that customer insight data play in setting customer-centered strategy.</li> <li>Expansions on Drucker's proven strategic insights and ideas that go beyond well-worn frameworks like Porter's Five Forces.</li> </ul> Perfect for managers, executives, board members, and other business leaders, The Soul of Strategy is also a can't-miss resource for strategy consultants and advisors and anyone else interested in effective new ways of thinking about difficult and long-standing strategic problems.

Building Customer Centric Organizations

The Soul of Strategy

Understand the key issues and trends impacting the travel industry in this practitioner-informed textbook for undergraduate and postgraduate tourism and hospitality students.

Theory, Trends and Practical Approaches

Contemporary Issues in Tourism and Hospitality

Can we be both commercially focused and human at work?We talk a lot about human-centric leadership - putting people, culture and inclusivity at the heart of business. Yet in today's competitive world success is still often associated with being results-focused and aggressive, which can seem like the opposite of human. Is it possible to put humanity at the heart of what we do without sacrificing performance?Drawing upon coaching principles, HUMAN-WISE offers a unique practical framework to help you explore these ideas for yourself, and then apply them to others around you. Helen Wada is an experienced business development leader and executive coach who specializes in developing human-centric commercial leaders. With her business, The Human Advantage she brings core coaching skills to life and linking them to a commercial focus, this book will transform how you approach conversations and help you build the resilience you need to be successful, in business and in life.HUMAN-WISE is an essential read for any leader looking to develop themselves, grow their business and build a more human working world.

How to lead from within and sell with confidence

HUMAN-WISE

Sustainable Computing and Optimization

Decision Analytics in Manufacturing and the Supply Chain

Want to drive innovation with impact? Start here.Innovating is no longer optional - it's the difference between staying ahead and falling behind. Inside large companies, it often feels slow, complex, and risky. Meanwhile, agile startups are moving fast, taking bold bets and disrupting industries overnight.This is where you come in.INNOVATOR will help you: <ul> <li>align innovation with company strategy, so leadership supports your projects</li> <li>lead innovative projects with confidence, knowing exactly which steps to take</li> <li>create solutions which delight customers, driving measurable business growth</li> </ul>At the heart of this book is the INNOVATOR Way(TM), the step-by-step system trusted by top companies in 40+ countries to turn innovation initiatives into business results. This robust roadmap takes the guesswork out of innovating, making it simpler, faster, and far less risky.Innovation won't wait. It's time to step up and be more INNOVATOR.Tom Pullen is the founder of Innovinco(R), helping leading corporations grow through innovation. Previously Global Innovation Director at Danone, he was trained in Design Thinking at Stanford University and holds an Executive MBA from HEC Paris, where he now regularly teaches innovation to executives.

10 simple steps to innovate with speed, scale and confidence

INNOVATOR

MERITOCRACY

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