Knowledge - Sensemaking and knowledge generation in a complex world

Scientific Essay from the year 1998 in the subject Leadership and Human Resource Management - Generation Y, Generation Z, The Open University (Open University Business School), course: Managing Knowledge, language: English, abstract: In order to facilitate the knowledge gathering in that team environment, it needs to be put more focus onto supporting technologies. Here, one technology alone does not work to get across the entire sensemaking circle with its components information gathering, analysis, synthesis, informationsharing and reuse. A good mix and match from a cost-benefit situation is e-mail and/or Lotus Notes together with telephone conferences. Anyway, in order to understand each other’s roles and responsibilities and to facilitate the social context-stting that typically goes away with locally dispersion, an initial or timely recurring face-to-face meeting is of high value-add.