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One of the most prominent psychotherapists of our time offers a deeply moving chronicle of the challenges and breakthroughs that come from a wholly new practice of one-time-only therapy sessions.

Yalom I: Hour of the Heart

Hour of the Heart

Connecting in the Here and Now

Routledge Revivals

Originally published in 2001, this book sets out to enlarge understanding of the complexities of suicidal feelings and of the part played by some inalienable features of prison life. It does this by presenting and analysing prisoners' accounts of their most intimate responses to the deprivations of prison.

Narratives of Suicidal Prisoners

Surviving the Prison Place

How the Apple Store changed shopping forever - one customer at a time.In The Apple Store: A Retail Story, visionary retailer Ron Johnson reveals the untold story of how he and Steve Jobs created the Apple store. From the first store's opening to a global empire of over 500 locations, Johnson shares a behind-the-scenes look at iconic moments, including the opening of their first UK store on Regent Street and the restoration of the ancient Covent Garden store.Part business memoir, part insider account, the book uncovers Johnson's philosophy - 'Good Things Happen When People Come to the Store,' 'You Can't Automate Service' - and offers timeless lessons on leadership, innovation and customer experience. Filled with personal stories, hard-won wisdom and reflections on working with Steve Jobs, this is an inspiring read offering insights that readers can apply in their own work and lives.Co-written with Zander Nethercutt, this is the definitive account of how Apple's 'houses of worship' became a retail phenomenon that forever changed how we shop.

A Retail Story

Shop Different

'Allende's best work to date' New York Times In December 1991, Isabel Allende's daughter Paula fell into a coma. This book was written by her beside - a memoir, a family history and a letter from mother to daughter Isabel intended to give to Paula once she'd overcome her illness. Revisiting Allende's childhood, her early career and marriage, and the turbulent political events of 1970s Chile, Paula is an extraordinary blend of memory and retrospective, past and present. A fascinating account of the breakdown of a country and an immensely moving description of parenthood, loss and grief, this is a wholly unique narrative from an exceptional writer. 'An emotionally charged, spellbinding memoir' Washington Post

'An emotionally charged, spellbinding memoir'

Paula

An on-the-ground study of junior police academies--contentious school-police partnerships that provide educational resources, career opportunities, and hope for social mobility. Some might see police officers as benevolent sources of protection, but in many communities, they are often perceived as a threat due to a legacy of violent interactions and arrests for arbitrary offenses. How, then, do police sustain their presence in places where people might distrust them? In Kid Cops, sociologist Mai Thai offers one answer: junior police academies, high school programs in which police officers provide courses, mentorship, and job training to students in communities with high rates of juvenile delinquency and poverty. These school-police partnerships have expanded rapidly in the United States over the last few decades, largely in response to political unrest and police violence in the 1990s. Programs vary in their offerings, but they generally aim to ease tensions between communities and law enforcement, while also providing needed resources in neighborhoods where education and job opportunities are scarce. Kid Cops draws on years of observations and interviews with educators, police officers, and, of course, kids. The junior police programs at each high school may have different emphases, but their common goal is for students to graduate from high school and enter college or the workforce. A second goal of the program is to cultivate a positive image of the police. Ultimately, however, Thai finds that these programs tighten the relationship between marginalized youth, schools, and the criminal justice system and strain the students' relationships with their peers, families, and each other. These programs also distract residents from systemic issues of policing and suppress opportunities for meaningful change. Written in an accessible tone that balances the seriousness of inequality with the playfulness of the study's youth, Kid Cops moves beyond the narrative of detentions, suspensions, and arrests to tell a less conventional story about police in schools. It asks, does good, friendly policing exist--especially if it continues to tether low-income communities of color to the criminal justice system?

What Communities Gain and Lose from Junior Police in Schools

Kid Cops

The Journey to Save the Siberian Tiger from Extinction

Tigers Between Empires

From the long-tenured head of an institution legendary for its culture of success, a candid memoir of global leadership in an age of extreme turbulence When Lloyd Blankfein was attacked as a Wall Street fat cat, he had to smile, thinking of his precarious childhood in the notorious public housing projects of East New York, Brooklyn, and attending a high school so chaotic he didn’t feel safe leaving class to go to the bathroom in his time there. Harvard University was a total moonshot, and his outsider status never wore off, there or at Harvard Law. When he struck people as street-y, it wasn’t Wall Street they were thinking of. But if the chip never quite left Blankfein's shoulder, neither did a wry, resilient spirit and a lucid, democratic intelligence that saw through airs and found talent and ideas in unlikely places. Streetwise is a delightfully honest, sharp and often very funny reckoning with the author’s education—in finance, human nature, and the workings of the world. It abounds with lessons about leading teams of brilliant, aggressive, competitive people and harmonizing them around shared goals; changing when times are hard and when they’re good; managing risk; and knowing a crisis is at hand before it swamps you so you can guide your team to the further shore. Blankfein is famed for his calm hand on Goldman Sachs’s tiller during the global financial crisis, and that story is told in full here, among many other decisive episodes. Suffusing Streetwise is the author’s deep and abiding respect for the partnership culture of Goldman Sachs. We follow the never-ending work to protect and preserve that culture through all sorts of tumult—the challenge behind every other challenge. He is open about when he and the firm got it wrong, which was often enough, but the creative, risk-taking spirit was never snuffed—even as the fail-safes put in place to protect the firm and its clients held when they were needed the most. A powerful blueprint for the wise stewardship of a cause that is larger than yourself, Streetwise will inspire and inform readers throughout the global business community and beyond.

Getting to and Through Goldman Sachs

Streetwise

Life and Fate in Russia

Political Girl

Start with Yourself

The Helsinki Trilogy

'A Finnish masterpiece of autofiction... Saisio's Helsinki trilogy is a dreamy, complex and therefore so very human portrait of the formation of a great artist' Financial Times A riveting, funny coming-of-age story: the second volume in Pirkko Saisio's award-winning Helsinki trilogy Teenaged Pirkko can't decide which she hates most: God, her communist father, or her growing breasts. Grandpa has moved into the room long promised to her, and Mother, overworked and distant, tries to keep the peace between her headstrong daughter and husband. It's 1960s Finland and Pirkko has fun getting into trouble. That is, until her teacher suggests she might have what it takes to be a real writer. Then the historic summer of 1968 arrives, which Pirkko spends working at a Swiss orphanage where no one understands her and, as much as her family drive her mad, she's homesick for the first time. As the world shifts and swirls around her, Pirkko must make sense of it all - including her own sexual identity. A funny, unique coming-of-age story and an intimate portrait of a life lived in language, Backlight is the second volume in Pirkko Saisio's award-winning Helsinki trilogy.

Backlight

WINNER OF THE NOBEL PRIZE IN LITERATURE Missing, a young girl, Dora Bruder, age 15 One winter night in 1941, a Jewish girl runs away from her Paris boarding school. Stumbling across her disappearance listed in an old newspaper, Patrick Modiano finds himself propelled on a quest to exhume her fate. His search will go on to last a decade. Little more will be found, just fragments of a lost family history, a sense of the dark streets of occupied Paris, Dora's name on a list of those sent to Auschwitz. And the spectre of Modiano's own troubled past, from which he can no longer look away. 'One of France's most important novelists' The New York Times '[A] spokesman for the disappeared' Guardian

Dora Bruder

The Search Warrant

A top climate barrister shares ten legal battles that give hope for the protection of the planet

'Law could be our planet's greatest hope' - Isabella Tree

A Barrister for the Earth

Issues in Forensic Psychology

Transforming Relationships in Forensic Psychological Practice is first and foremost a clinicians' guide: it has been written with the aim of supporting people to develop, maintain and repair relationships within their work as forensic practitioners.Research repeatedly finds that client perception of the therapeutic relationship is a significant factor in treatment success; however, data suggests that forensic psychologists have a poor history of trust and engagement with people in prisons. Tackling this issue head-on, this book explores key factors in working relationships across a broad range of forensic client groups, settings and tasks and reflects on specific points of tension in forensic therapeutic relationships. Drawing on the expertise of a diverse range of authors, it unpicks the challenges in building such relationships and explores factors such as neurodiversity, extremism, professional boundaries and working effectively with women and children. It outlines how productive working relationships can be developed and maintained, and highlights the essential constituent parts of that process, using both a theoretical and experiential lens. Finally, the book identifies and discusses examples of good practice from both practitioner and, in places, service participant perspectives.Guiding practitioners to find respectful and connected solutions, whilst maintaining safety and appropriate professional and personal boundaries, Transforming Relationships in Forensic Psychological Practice is an essential resource for all professionals working in forensic settings, both qualified and in training.

Transforming Relationships in Forensic Psychological Practice

Hour of the Heart

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