First Things Fast

<p> An <b>Essential Knowledge</b> Resource <p><b>THE WORLD OF LEARNING AND PERFORMANCE</b> has changed significantly since the first edition of <i>First Things Fast</i> was published more than a decade ago. This thoroughly revised and updated second edition of the best-selling classic recognizes a world chock-full of technology, economic strains, and opportunities. How do learning and performance professionals plan in this shifting context? How do they take advantage of new human and Internet-based resources? How do they bring their recommendations forward and add more value, no matter where they work? These questions are addressed throughout this new edition. <p>This important resource is a practical guide that is filled with job aids, design templates, and examples offering step-by-step guidance to the basics of performance analysis. <p><b>This new edition includes:</b> <ul> <li>New questions and templates that reflect the shift of learning and support from the classroom to the workplace, and the blends that provide learning and support in both environments</li> <li>Fresh approaches for using wikis, blogs, and online surveys to gather information</li> <li>Innovative ideas for tapping into the power of social networking and the possibilities presented for analysts</li> <li>Information on the critical link between analysis and evaluation and new guidelines for both activities</li> <li>A wealth of new illustrative case examples</li> <li>Insightful commentaries from successful leaders in the field who explain how they use analysis to advance individual and organizational strategy</li> </ul> <p>"Allison Rossett combines thought leadership for the profession with practical guidance. This book, the second edition of a classic in the field, is filled with proven practices and ready-to-use tools making this a resource you'll use frequently."<br> <b>DANA GAINES ROBINSON,</b> COAUTHOR, <i>PERFORMANCE CONSULTING</i> AND<i> STRATEGIC BUSINESS PARTNER</i> <p>"What I appreciate about this book is that it is a straightforward, practical guide to planning, and it embraces new technology and the convergence of learning and work."<br> <b>NANCY J. LEWIS,</b> VICE PRESIDENT AND CHIEF LEARNING OFFICER, ITT CORPORATION