A Study on Demographic Predictors of Emotional Intelligence of IT Employees of the City of Bangalore

Research Paper (undergraduate) from the year 2024 in the subject Leadership and Human Resources - Employee Motivation, Employee Satisfaction, grade: A, , course: Masters of Business Administration (MBA), language: English, abstract: The present study investigates the relationship between tenure of service, age, and emotional intelligence of working personnel. The study is based on the responses provided by IT personnel working in the city of Bangalore. The study examines performance, work-life balance, and workplace-related emotional intelligence. The number of years a person has worked affects their emotional intelligence, and age also influences emotional intelligence. Regardless of gender, a survey consisting of 30 Likert-scale questions was distributed via email. The responses were analyzed, and the degree of variation (SD) was calculated. A hypothesis was tested to analyze the relationship between emotional intelligence and the years of experience, as well as the age of the respondents when they started their jobs. The research concluded that emotional intelligence has a positive relationship with years of experience, while it shows a reverse relationship with the age of the respondent. Additionally, a descriptive study was conducted based on the collected data.